Just need to give a shout out to KHM Travel Group! I started with them over 5 years ago, and had no previous travel agent training except planning my own trips! I jumped right in with Boot Camp, then Destination Success, attending webinars that were hosted by KHM along with getting to know other travel agents within the orgainization...I have made an extended "family" that I didn't know I could ever have! That has been one of the biggest blessings to me! So many great agents that I can reach out to and get some assistance when needed!
Last year, during the loss of so many bucket list trips for my clients, KHM was there all along helping each of us with our unique situations! And even offered a very extensive 12 week training to keep us engaged and learning during such an trying season to be a travel agent!
The moment I met the owner, Rick Zimmerman, I knew that God had led me to the right Host Agency..He is a Godly man with his leadership of this company and has surrounded himself with incredibly educated and engaging staff who go above and beyond to make sure we are successful! Thank you for all those behind the scenes who make us look like rockstars!
If you are looking for the right fit for you for a Host Agency, please strongly considered this one! I know there are many out there, but this could be the right fit for you! I love KHM and how they have crafted their training programs (and it is a continuous training type career)...I would love to share with you more my experiences over these past 5 years--feel free to reach out!
KHM has been my host agency for 2 years. I knew nothing about the travel business when I made my decision to become a travel agent. After hours of research online I found KHM and decided they were the best in the industry to help me get my own business off the ground.
With the guidance of KHM employees and other agents. I have grown in my knowledge of travel and have grown my business. There is a wealth of training opportunities, marketing assistance, Web building assistance. They even help with getting your basics, like business cards. If you're wanting to start your own travel business look no further KHM is the best!
I have been a part of the KHM Travel Group family for six months now. I love my experience with them so far. They have given me the training and experience to fulfill my dream career in the travel industry! Thanks KHM!
When I decided that I wanted to go into the travel business, I researched host agencies. I found KHM and couldn't be prouder of my choice to go with them. They go above and beyond to make sure that you succeed in your business. If I had to do it over again I would chose KHM.
KHM truly is one of the best host agencies out there. I tried another host agency, for a very short time, but was extremely disappointed in the lack of communication. I have NEVER had an issue with communication at KHM. There is almost always someone avaialable for any questions I may have. Also, all booking related vendor correspondence is quickly provided to me.
KHM also offers competitive commission levels and are continually looking for new and exciting ways to increase my business.
Their training is top notch with online vendor training multiple times per week as well as periodic agency training.
Other agencies may not charge a fee, but . . . you get what you pay for. The yearly fee is quite negligible (and keeps me from slacking off, quite honestly).
I highly recommend this host agency. If you can't succeed with KHM, you're probably not trying.
This is a family own business and their only interest is their bottom line. They charge me $45 or more don't remember a month for just about nothing. When I decided to leave they kept my commissions. They offer some products that are MLM. Worst experience I've ever had with Host Agency. Not sure why anyone would rate this company 5 stars unless they are family.
I have been with KHM Travel Group for about 2 1/2 years. I have to say that they are always there to answer every question. The people that are affiliated and work for and with them are awesome. They are always very friendly and very, very humble and gracious people. They never have an attitude that no matter how small of an agency that you are, that you do not matter. It is quite the opposite. They care and are always on your side to help with whatever you need. For instance, they went above and beyond to accommodate the small agency to help with joining CLIA. They have worked with CLIA to try to get everyone who puts forth the effort to attain their own photo id CLIA card. Very few host agencies offer this huge benefit. I totally recommend this host agency for having all the benefits of a huge host without the attitude. Give them a chance. They really are your best friend, especially when you are getting started, and even more so as you grow your own business.
I joined KHM almost 2 years ago and I can say it's the best decision I made. Having industry experience, I did a lot of research on host agencies when deciding to start my own travel business. KHM provides excellent training and continuing education and great support. They have a private Facebook page and I am always reading it, because face it, you never stop learning in this industry. The agents on this page are like a big family and are always helping each other out. I have brought on 2 subagents who have no industry experience at all, and KHM has provided them with all the same opportunities for training, support etc.. they do for Master agents. Of course, I am training and mentoring my subagents on a daily basis, but it's a good way for them to get into the industry and a lesser cost with guidance from an experience agent and KHM. Joining KHM has been on of the best decisions I made. Highly recommend them as a host. Success is up to you, but it doesn't hurt to have a good host.
I am extremely happy that I joined KHM in 2008. The training and support is great! I read some of the reviews of agents who were not satisfied because they felt unsupported and under trained. Every agent must develop their own path to success. The training is available on-line 24/7, you can call the 800 number, on-line chat, members Facebook page and the list goes on. I have been with another host and the lack of training was really bad. It is all depends on each individual how you develop as a Travel Professional and business owner.
KHM is the best!
When I joined khm in December of 2012, I thought that they would help me grow my business. I was referred to them by a friend. He said that they had a great support staff but they don't. Their new agent training is a joke. they don't teach you in depth what you need to get your business started. They told me that they had a lead generation program but that isn't true.
Hi Glen,
I am sorry to hear you were not satisfied with our training program. We are constantly adding sections to our portal and Training Agent Guide to assist new and current agents stay current in the industry. We also have a great one on one mentoring program where you are guided through the ins and outs of the business with our Agent Mentor. The program is customized to each agent to specifically focus on their needs. I am not sure if you were able to take advantage of this program when you were with us.
I also apologize if there was an error in communication for the Lead Program. While you are correct we do not have our own program, we do recommend one service that credits your new account with $25.00 in Lead credits.
If you would like to talk about your experience with me I would be more than happy to listen. My goal is to ensure all of our agents have a good experience and if there is something we need to address I would like to opportunity to correct the issues.
Hospitably,
Marie Smith
National Training Director
KHM Travel Group
1-877-220-9260 ext 2130
I did some research before joining KHM, and one of the things I looked for was a way to jump into the travel industry without having to learn strings of complicated booking codes. That is one of the great perks of KHM - as long as you can navigate websites and are willing to research different room categories, you don't need to bother with a GDS booking system!
There are a lot of opportunities with KHM for learning and development, though sometimes the hours conflict with agents who have other jobs along with being travel agents. And you can't just sit back and expect things to come your way - just like with any other form of self-employment, you need to be proactive and get out there and make the time for the training sessions!! I noticed a lot of complaints about support, I personally feel I get plenty of support via the web chat, telephone, and the Facebook page - but I also place a responsibility on myself to make sure I am doing my due diligence and researching before I rely on them, because their job is to help coach and support but not to do the work for me!
Yes, their rate is a little higher than others, and yes we do get a little less commission than some other hosts, too. But I feel like KHM has a solid plan to help agents start and grow their business, and I don't plan to leave!