Hi Anne! We have extended Agent Support hours during the week and availability on Saturdays to accommodate travel agents with questions. Beyond our business hours, we encourage agents to contact the supplier they booked with for the quickest answers to any issues that may arise.
Question & Answer Ask a question
Can clients make payments directly through an online portal or do that have to provide the travel agent their CC information?
Sign up for a free account to answer this question.
Do you provide an emergency after-hours service for travelers should they need assistance outside of business hours?
Sign up for a free account to answer this question.
When signing up with your agency, what licenses/documents are required for me to have if I live in California?
Sign up for a free account to answer this question.
I am wondering if there is no access to GDS, are we able to still book airline tickets or have access to a ticketing service for non-GDS agents?
Sign up for a free account to answer this question.
I just open a travel agency which focuses on tours/trips for historical and religious sites/places. Does KHM offers package tours/trips?
Sign up for a free account to answer this question.
Ask a question
Sign up for a free account to ask questions.