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How does the travel agent find potential customers to book vacations?
Asked by Marisol Rodriguez on September 9, 2019 in General

Hi Marisol, we encourage and empower KHM Travel Agents to find clients they can establish rapport and build relationships with. That could be out in their communities, on social media, at trade/bridal shows, or wherever they meet people! It varies by agent. Some agents have found success with networking groups like Business Networking International or their local chamber of commerce, and others have been able to build a clientele through organizations they are already a part of, like their church or their school's PTA. It just depends on who their target client is and which connections they can use to get the momentum for their business going. We provide courses on building a brand and marketing your business, and we also have a ton of sales assets available to agents like email templates, social media graphics and videos, and marketing calendars to help you stay on your clients' minds. Please give us a call if you have any other questions about getting started at 1-888-611-1220.

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Are you all affiliated with the Ritz Carlton Yacht?
Asked by Tanya Watkins on August 6, 2019 in General

Hi there, yes our agents are able to book Ritz Carlton Yacht.

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Is there anything in the contract that would stop me from attending educational events, even if they are hosted by a different HA?
Asked by Emily Trenka on July 11, 2019 in General

Hi Emily, we do not have anything in our contract to prevent you from attending events from other organizations or host travel agencies. We encourage our agents to pursue opportunities they feel will most benefit their businesses.

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How does billing (payments) at KHM work? I specialize in custom itineraries - how would I incorporate my itineraries (& their cost) when selling?
Asked by Emily Trenka on July 9, 2019 in General

Hi Emily, great question. The best way for agents to take payments is through credit card. In this scenario, you'd provide your client with a credit card authorization form and then use that payment information to make payments via phone with the travel supplier you are booking with or on the supplier's booking website. As for itineraries, each agent gains access to myTravelCRM with their Membership. This is our client relationship management system that allows agents to manage their clients and leads, track their commissions, create trip proposals and invoices, and more. You can learn more about it from our Commissions Manager, Hannah at www.khmtravel.com/technology

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I am mostly interested in selling Disney vacations - do you support international travel at all? Tokyo Disney?
Asked by Emily Trenka on July 9, 2019 in General

Hi Emily, definitely! Many of our agents focus on international travel that originates in the United States and we have a great relationship with Walt Disney Travel Company.

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