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Are you all affiliated with the Ritz Carlton Yacht?
Asked by Tanya Watkins on August 7, 2019 in General

Hi there, yes our agents are able to book Ritz Carlton Yacht.

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Is there anything in the contract that would stop me from attending educational events, even if they are hosted by a different HA?
Asked by Emily Trenka on July 11, 2019 in General

Hi Emily, we do not have anything in our contract to prevent you from attending events from other organizations or host travel agencies. We encourage our agents to pursue opportunities they feel will most benefit their businesses.

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How does billing (payments) at KHM work? I specialize in custom itineraries - how would I incorporate my itineraries (& their cost) when selling?
Asked by Emily Trenka on July 9, 2019 in General

Hi Emily, great question. The best way for agents to take payments is through credit card. In this scenario, you'd provide your client with a credit card authorization form and then use that payment information to make payments via phone with the travel supplier you are booking with or on the supplier's booking website. As for itineraries, each agent gains access to myTravelCRM with their Membership. This is our client relationship management system that allows agents to manage their clients and leads, track their commissions, create trip proposals and invoices, and more. You can learn more about it from our Commissions Manager, Hannah at www.khmtravel.com/technology

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I am mostly interested in selling Disney vacations - do you support international travel at all? Tokyo Disney?
Asked by Emily Trenka on July 9, 2019 in General

Hi Emily, definitely! Many of our agents focus on international travel that originates in the United States and we have a great relationship with Walt Disney Travel Company.

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Is E&O insurance included with membership? If there is one, what is the deductible?
Asked by Marita Obenza on July 5, 2019 in General

Hi Marita, that's a great question. As a KHM Travel Group agent, you are covered under our E&O insurance for no extra cost. The coverage is for $2,000,000 and includes a $5,000.00 deductible. The independent contractor is responsible for paying the first $500.00 of the total deductible, and KHM Travel Group will pay the remainder of the deductible. If you have more questions don't hesitate to reach out to our Membership Team at 1-888-611-1220.

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