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KHM Travel Group

khmtravel.com
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888-611-1220
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Do you offer a mentoring program for novice agents?
Asked by Anne Tomalin on October 25, 2020 in General
Helpful Answer Rick Zimmerman Host Agency Rep — October 26, 2020

Hi Anne, great question. For new agents, we have our series of Getting Started courses which are online, then an Exploring What's Next webinar each month you can sign up for to better understand your next steps. After these steps, we do also have a Coaching program where you can sign up for one-on-one calls with our team on specific topics or if you're just feeling stuck! Of course, our Agent Support team is available six days a week to answer your questions via phone, email, and live chat if you just need a quick answer or want help with a specific booking.
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What is your starting commission, and how can I earn a higher commission?
Asked by Mark Pickett on October 12, 2020 in General
Helpful Answer Rick Zimmerman Host Agency Rep — October 13, 2020

Hi Mark, our Preferred Suppliers pay us the top commissions, which mean higher income for our agents. Due to our collective sales volume, our Preferred Suppliers pay 13%, 15%, and in some cases up to 20% commission. All agents start out earning an 80% commission payout. This means that from the total commission the supplier has paid to KHM Travel Group, you will receive 80% of that amount. To be eligible for 90% commission payout, an agent must reach and maintain at least $5,000 in paid commissions within the calendar year, which resets January 1. Another benefit for you is that we pay out commissions on a weekly basis, so you aren't waiting weeks after a supplier has paid out the commission to receive your portion. If you have other questions, please don't hesitate to reach out to us at memberships@khmtravel.com
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What separates you from other hosts, and why should I start now instead of waiting for things to return closer to "normal" in the industry?
Asked by Dennis Adley on September 21, 2020 in General
Answer by Rick Zimmerman Host Agency Rep — October 13, 2020

Hi Dennis, great question. We have a lot of great benefits, which you can learn about here: https://khmtravel.com/benefits/, but the thing that sets us apart is our people. Our 70+ team members have a wide variety of experiences, from accounting and marketing to industry relations and group travel, all working for you. If you ask many of our long-time agents, they'll tell you that our host agency prides itself on maintaining a family atmosphere and making sure agents always feel like they have someone they can reach out to for assistance or just reassurance.

Getting your business set up, getting educated, and understanding the industry is a crucial part of becoming a travel advisor, and it takes time. If this is a path you are interested in, now is a great time to learn the ropes and take the time to establish your skills/knowledge before we see the full revival of the industry. By that time, you'll be able to go through our online getting started courses, dive into supplier webinars and booking engines, and start thinking about how you want to launch your business to your community. Our team will be here for you along the way! If you have more questions, please don't hesitate to reach out to us at 1-888-611-1220 or at memberships@khmtravel.com.
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Ask a new travel professional, why should I choose your agency as my host agency?
Asked by Kenda Martinez on May 31, 2020 in Training
Answer by Rick Zimmerman Host Agency Rep — June 1, 2020

Hi Kenda, we highly recommend you do your research when it comes to choosing a host travel agency and you've come to the right place! Everyone's priorities and goals when they get started are different, but if you are looking for a full-service host agency that specializes in helping new-to-travel agents learn what they need to know to build a business, you've come to the right place. We won't sugar-coat things: this is a business opportunity, and now more than ever, it's going to take dedication and patience to learn the industry and all of the ways it is changing. It's not a get-rich-quick opportunity.

We are very proud of our efforts to help our agents adapt to these changes and provide them more support and touchpoints with us than before. Many hosts have online education programs you can take at your own pace, comparable commissions, and some form of booking and marketing tools available. What we feel sets us apart is our commitment to individually serving our agents and building a community among our travel family. We encourage you to check us out on social media (https://www.facebook.com/khmtravel/), or give our team a call (1-888-611-1220) so we can answer your questions on what specifically you are looking for in a host partner. It looks like you have already completed our initial application on our website so someone on our team will most likely be reaching out to you soon. Thanks for your interest!
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Are you limited to only using your supplier partners? Can you book other resorts/cruises/tours that you don't offer?
Asked by EDWARD COLLINS on February 15, 2020 in General
Answer by Rick Zimmerman Host Agency Rep — June 1, 2020

Hi Edward, we have partnerships with hundreds of travel suppliers and we do allow agents to request new suppliers they'd like to work with. It's important to keep in mind that not all travel suppliers work with travel agents, not all will pay commission, and not all are all part of the USTOA (United States Tour Operators Association) or the NTA (National Tour Association). Vetting suppliers to ensure they meet these standards is not only beneficial to you as an agent, but it also helps to safeguard your clients' trip.

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