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KHM Travel Group

khmtravel.com
141 reviews
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888-611-1220
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Are you able to book globally? Are you able to book for international (non-USA) clients?
Asked by Jodie Baker on December 14, 2022 in General
Answer by Rick Zimmerman Host Agency Rep — December 15, 2022

Our independent travel agents are able to book destinations all over the world. If an independent agent books travel on behalf of a resident and/or citizen of a country other than the United States, following applicable laws/regulations and understanding taxes, exchange rate fluctuations, and points of origin/destination are the responsibility of the the agent.

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Are there fees to give a partner access to the account? Or will they have to sign up for their own?
Asked by Jalonda Hilton on September 3, 2022 in General
Answer by Rick Zimmerman Host Agency Rep — September 7, 2022

We have some options for situations like this, but it depends on a couple factors. If you give us a call at 888.611.1220, we'd be happy to run through them to help you decide what would be best for your business.
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Can clients make payments directly through an online portal or do that have to provide the travel agent their CC information?
Asked by Michelle Ray on February 17, 2022 in General
Answer by Rick Zimmerman Host Agency Rep — September 7, 2022

As a travel agent, you will be making payments on the suppliers' sites using your client's information. A signed authorization is required for every payment made by a client. We have instructions and Credit Card Authorization forms available for our agents to help simplify this process and ensure you remain compliant.
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Do you provide an emergency after-hours service for travelers should they need assistance outside of business hours?
Asked by Anne Wrublewski on November 23, 2021 in General
Answer by Rick Zimmerman Host Agency Rep — November 30, 2021

Hi Anne! We have extended Agent Support hours during the week and availability on Saturdays to accommodate travel agents with questions. Beyond our business hours, we encourage agents to contact the supplier they booked with for the quickest answers to any issues that may arise.
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When signing up with your agency, what licenses/documents are required for me to have if I live in California?
Asked by Britany Johnson on October 13, 2021 in General
Answer by Rick Zimmerman Host Agency Rep — November 30, 2021

Hello Britany. Under California law, all travel advisors residing in the state of California must have a valid business license or operate as a Limited Liability Corporation (LLC). In accordance with those laws, we ask that agents submit proof of this in order to sell travel with us.
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