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I am wondering if there is no access to GDS, are we able to still book airline tickets or have access to a ticketing service for non-GDS agents?
Asked by Zubila Shafiq on April 22, 2021 in General

Hi Zubila, Thank you for your question. If you choose to affiliate with KHM Travel Group, you can book airline tickets direct with the airlines or you can use one of our recommended wholesaler partners, such as Fare Buzz. If you have any further questions about becoming a travel agent with KHM Travel Group, please reach out to our Memberships Team at 1-888-611-1220. Have a nice day!

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I just open a travel agency which focuses on tours/trips for historical and religious sites/places. Does KHM offers package tours/trips?
Asked by Arbin Suaybaguio on March 4, 2021 in General

Hi there, great question. We have relationships with hundreds of travel suppliers, including tour operators. So yes, you are able to book historical and religious trips through our host agency. If you have a question about whether we work with a specific supplier or not, please let us know! You can reach our Membership team at 1-888-611-1220 or at memberships@khmtravel.com.

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My focus is on Mediterranean travel, with your preferred suppliers, would this be a good fit for me? Also, am I able to charge service fees?
Asked by Natalie Harvey on February 23, 2021 in General

Hi Natalie, we work with hundreds of travel suppliers, which will allow you to focus on whatever type of travel you'd like! If you want to know whether we already have a relationship with a specific supplier, please reach out to us.

In most states, you are able to charge service fees and there are a lot of aspects to consider when setting up a fee structure. Host Agency Reviews actually has a great resource on this which you can find here: https://hostagencyreviews.com/blog/travel-agents-guide-to-charging-fees. We also have lessons on fees in our online Virtual EDU series and in past webinars to help you understand what all you need to know about charging service fees.

Feel free to reach out to us 1-888-611-1220 or at memberships@khmtravel.com if you have additional questions.

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If I leave, are my pending commissions paid to me? Is that in writing in the agreement?
Asked by Tina MC on February 20, 2021 in General

Hi there Tina, you can actually view our independent contractor agreement here, you may need to copy and paste: https://khmtravel.com/agreement/

Our policies regarding commissions after termination of the IC agreement are outlined in section 8, "Termination of this IC agreement" and more specifically under "Commission on Future Bookings After Termination Date." Hopefully you can find your answers and any other questions you have about our agreement there. If not, please feel free to reach to us at 1-888-611-1220.

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Do you offer a mentoring program for novice agents?
Asked by Anne Tomalin on October 25, 2020 in General

Hi Anne, great question. For new agents, we have our series of Getting Started courses which are online, then an Exploring What's Next webinar each month you can sign up for to better understand your next steps. After these steps, we do also have a Coaching program where you can sign up for one-on-one calls with our team on specific topics or if you're just feeling stuck! Of course, our Agent Support team is available six days a week to answer your questions via phone, email, and live chat if you just need a quick answer or want help with a specific booking.

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