Just need to give a shout out to KHM Travel Group! I started with them over 5 years ago, and had no previous travel agent training except planning my own trips! I jumped right in with Boot Camp, then Destination Success, attending webinars that were hosted by KHM along with getting to know other travel agents within the orgainization...I have made an extended "family" that I didn't know I could ever have! That has been one of the biggest blessings to me! So many great agents that I can reach out to and get some assistance when needed!
Last year, during the loss of so many bucket list trips for my clients, KHM was there all along helping each of us with our unique situations! And even offered a very extensive 12 week training to keep us engaged and learning during such an trying season to be a travel agent!
The moment I met the owner, Rick Zimmerman, I knew that God had led me to the right Host Agency..He is a Godly man with his leadership of this company and has surrounded himself with incredibly educated and engaging staff who go above and beyond to make sure we are successful! Thank you for all those behind the scenes who make us look like rockstars!
If you are looking for the right fit for you for a Host Agency, please strongly considered this one! I know there are many out there, but this could be the right fit for you! I love KHM and how they have crafted their training programs (and it is a continuous training type career)...I would love to share with you more my experiences over these past 5 years--feel free to reach out!
KHM has made my venture into becoming a travel agent seamless. The support has been great!
I see there are many comments regarding agents not getting support. I started in 2013 and I have NEVER that issue. I admit business has been slow to build because I have a full-time job. However, I have always gotten great customer services from the home office, my regional director, and my fellow agents. I learn from the trainings KHM has monthly. When I miss a training or webinar because of the day job. I watch the recorded version that night. I also put a lot of time and effort in MY business. I go to conferences and take independent training. This business is hard work and you get what you put into it.
KHM has new programs as of 2015 ie Agent Snap Shot, for possible leads. I'm also part of CLIA which has their own version of Agent Snap Shot.
Also, every time I go to a conference KHM has a great reputation. I'm proud to be part of the team
KHM Travel Group has afforded my the opportunity to build my dream job/career at my own pace, design my business to best suit my desired niche (group/educational/family)in the travel business, structure my business to best fit my skills, abilities and interest all while meeting the needs of my ever growing clientele. The countless tools, and daily support and services I receive from the staff and leadership of KHM Travel Group Travel Group have enhanced my vision, my dream and the direction of my travel business.
I used KHM Travel Group as a Host Agency, I found the host agency to be no more than fair. They are not good for groups which is what I work with. The issue I have is with the email I purchased thru KHM Domains. Initially I purchased both a Domain (Website) and Email address from KHM Domains. At the end of my subscription, I renewed only the email as I was allowed to do so. I did not renew the domain as I no longer wanted the domain (wasn't making any money from its use). After about a month or so, KHM Domains blocked me from receiving emails. I contacted them to find out why. The stated it was due to not renewing the domain. KHM Travel Group refused to refund my money stating they do not manage KHM Domains. Two problems here: A). KHM Domains should make you aware that you must purchase the domain in order to use the email, or DO NOT allow you to purchase the email separately since it won't work separately. B) They list themselves as an affiliate on the KHM Domain website, even list themselves as the contact person, but refuses to accept any responsibility in this matter. I only purchased from the site because it DOES list KHM Travel Group as an affiliate and their contact info to notify for issues. KHM claims it is a 3rd party provider that manages the email. However, I called the other number listed on KHM Domains and spoke with Danny who states that the site is owned by KHM Domains and his company is contracted to provide support when KHM is unable to do so and that the site is owned and operated by KHM.
Hi Brenda,
I was very sorry to hear that KHM Domains, a GoDaddy product, was not forthright with you when you were contacting them. We utilize KHM Domains as a suggested resource to assist our new agents in setting up there business. This allows our support team to focus on assisting agents with questions about forwarding and masking their domains to the TravSearch site provided. GoDaddy is the independent support staff and technological team behind KHM Domains. KHM Travel Group does not host nor support KHM Domains, as it is an affiliate program of GoDaddy (the host and support for this product). My apologies again that they would mislead you into something that isn’t correct about the site. I am not sure if anyone from their support team has been made aware of this issue. It clearly needs to be addressed so others do not run into the same issue.
GoDaddy’s support staff and technological team is fully aware that a domain email cannot run independent of the domain.
Our goal is to provide the best service and support to all of our agents. If there is something not performing well or there is confusion on a supplier or product, we want to know so we can investigate and solve the issue to make it right.
As far as your concerns about not being the right fit for your type of group business, we have added even more support and mentoring for agents booking cruises and all-inclusive land groups. We always encourage our agents to utilize the unlimited phone, email, and live chat support that we provide. Thank you for taking the time to review your experience with KHM Travel Group. We appreciate your feedback.
Hospitably,
Marie Smith
National Training Director
KHM Travel Group
1-877-220-9260 ext 2130
KHM Travel Group is my second host agency and my last! The company cares about the success of each agent. The training and support resources are extensive and it seems as though they are always looking for more ways to help us. We also enjoy the best opportunities for higher commissions and FAM trips. As long as I am a Travel Consultant, KHM Travel Group will be my host!
KHM Travel is the best always there to help.
I joined KHM in October 2012. As a brand new agent, I spent 1 year as a sub agent under an experienced agent and then went out on my own after that. I cannot say enough good things about KHM! Not only is the KHM staff fantastic (all the way from the owners to the Supplier Relations team to the marketing and training team to the commissions and agent support staff)-- they will always take time to make sure that you have the tools that you need. And they are there to help assist you in reaching your goals. One other aspect that makes KHM such a powerhouse is the fantastic agents that have been assembled by KHM. We don't view each other as competitors but as team members. Everyone is so generous-- sharing their knowledge, pictures from FAM trips, promotional ideas, reviews of suppliers and properties, etc. Everyone always talks about KHM as a family-- and that may sound hokey-- but we really are all in this together. By all of us using each other as resources, it makes us stronger and more knowledgeable as individual agents, too. Being part of the Vacation.Com consortium is another big benefit of being part of the KHM team. I have met many non-KHM agents at various FAMs and trainings but I haven't met anyone else who seems to have as many positive things to say about their host agency as I do about KHM.
Since I have been associated with KHM Travel Group my business continues to grow. Why KHM? Honesty, Great Supplier Relationships, Excellent Education Programs, Prompt Payment of Commissions, Low Fees and High Commission. Excellent agent support services. Why would I go anywhere else?
If you are looking for a great host agency KHM Travel Group is the place to be.
I have been with KHM for over 5 years. I researched several agencies and selected KHM. I'm glad I did. They are very agent orientated making sure we have all the tools we need to run our home based business. Their initial training programs are excellent and provide you with the information you need to get going.They provide many opportunities for continuous learning all the time. Their front office portal is great. Everything you need is in your personal portal. Agent support is always available with knowledgeable staff to meet any needs you have on a daily basis.
I had dreamed of being a travel agent because I had such a passion to see the world. I thought, "how can I become a travel agent? I got online and started to do my research. I found KHM Travel Group and it was one of the best decisions I made. KHM Travel Group gave me the tools to succeed in this business. They took the time to mentor me at the very beginning and gave me a recipe for success. If you have the time and you are willing to work, this is a great business to be in and KHM Travel Group can help you grow your business to endless heights. After 3 years in the travel business, I am glad to be affiliated with them.