Just need to give a shout out to KHM Travel Group! I started with them over 5 years ago, and had no previous travel agent training except planning my own trips! I jumped right in with Boot Camp, then Destination Success, attending webinars that were hosted by KHM along with getting to know other travel agents within the orgainization...I have made an extended "family" that I didn't know I could ever have! That has been one of the biggest blessings to me! So many great agents that I can reach out to and get some assistance when needed!
Last year, during the loss of so many bucket list trips for my clients, KHM was there all along helping each of us with our unique situations! And even offered a very extensive 12 week training to keep us engaged and learning during such an trying season to be a travel agent!
The moment I met the owner, Rick Zimmerman, I knew that God had led me to the right Host Agency..He is a Godly man with his leadership of this company and has surrounded himself with incredibly educated and engaging staff who go above and beyond to make sure we are successful! Thank you for all those behind the scenes who make us look like rockstars!
If you are looking for the right fit for you for a Host Agency, please strongly considered this one! I know there are many out there, but this could be the right fit for you! I love KHM and how they have crafted their training programs (and it is a continuous training type career)...I would love to share with you more my experiences over these past 5 years--feel free to reach out!
I researched many firms before I jumped in. KHM has given us the support, vendor contacts and infrastructure necessary to build my business fast. They are very transparent and make it easy for clients to trust my company Zenbiz Travel, LLC. Reputation is everything. They have it and we do too. Commissions are paid on time and we have never had a dispute with them. As they continue to develop the technology they will continue to make it the best place for agencies like ours to be.
I joined KHM in Jan 2011 and never looked back. The support, commission rates, training, on and off site is the best in the industry. I was with a very small independent agent and did not realize what a difference it was to be with a large agency that has such buying power with their vendors. Training on site has been very helpful and it is great to meet with other agents around the country. I am part of the Pinnacle Club which is a huge asset. It offers great incentives which helps to boast your sales.
KHM Travel Group is Top Notch! They are always available to help you crawl until you are flying! They have been by me every step of the way to grow my business from a dream to a reality. Now I am a top producer in a family who grows together.
I have been in the Internet business since 1999, and many of the websites I operate are related to travel. I mostly wrote and published articles about my travel experiences, and used affiliate programs and ads to generate revenue. However, it was frustrating being unable to sell travel directly to my sites' visitors, and not having access to agent training and booking engines was very limiting. The obvious solution was to open a travel agency.
I had considered opening an agency for many years, so I wasn't going to make a decision without doing extensive research. KHM looked like the best choice, and they have exceeded my expectations. Their agent training is excellent, and agent support is outstanding.
One valuable resource I never expected was their agent-only Facebook page. On many occasions, I've seen agents post a question late at night, and receive a reply within a matter of minutes. Answers are often provided by other KHM agents, but the people at the home office make sure nobody's question goes unanswered. I don't think any other host agency can match KHM's service and commitment to their agents.
This is an amazing host agency with alot of training opportunities to take you far in your travel agent career!
Thanks
HANDS DOWN... KHM IS THE BEST HOST AGENCY IN THE WORLD.. THE TRAINING AND SUPPORT IS SECOND TO NONE. FROM THE START, I GOT NOTHING BUT LOVE AND SUPPORT. I'M SO GLAD I'M WITH KHM, I'M NEVER LEAVING.
I was very excited to join this host agency as the person who recruited me was very good in her sales pitch. Unfortunately, my experiene since working for this agency has been less than stellar. The agency support persons also run their own private travel agencies and some of them are not very helpful. The biggest disappointment is that I am not able to attend a agency supported FAM trip for educational purposes until I have a 6 month tenure with the agency. Six months is a long time not to be able to visit any of the resorts or locations that I am supposed to sell, or network with your peers. This was not told to me when I was recruited. The only positive is the Facebook agent page. That is something that is done right. You can get advice from agents who have additional knowledge on specific places.
KHM provides a website for the price that we pay them. The website is less than desirable. When I google my website, the page that comes up is totally messed up. I called agent tech support and told them, if a customer googles my website, and sees the first page that comes up, he/she would never purchase travel from me. The response was that they are not able to do anything about it. So, we are required to get a landing page, just to make sure that everything looks cool. Also, we cannot make any changes to the website except our names and the 'About Us' page. Everything else is auto updated and may not relate to your niche market at all. It appears that this agency is a good fit for some but definitely not a good fit for me because of the attitude of some of the support staff in the corporate office.
Hi Shreeni,
Thank you for your feedback. As host travel agency, we are always seeking to enhance what we offer our home-based agents and do whatever we can to help them be successful. It seems that you feel that we have not met your expectations and we want to see what we can do to improve your experience. Let me just quickly address some of your concerns.
The KHM Travel Group Team has over 300 years of combined industry experience and our number one goal is to provide the best Agent Support and training possible. We truly feel that your success is our success and try to answer questions and give suggestions to help you grow your business.
As far as FAM trips, not all of them have the same requirements. And in addition to FAMs, we provide other learning and networking opportunities like our New Agent Boot Camp, Destination Success conference, and several other events around the country that are open to everyone.
Lastly, your TravSearch website is powered by state-of-the-art booking technology. While it can be personalized with your contact information, “About Me” page, and social media links, it is primarily meant to serve as a quick way for clients to get basic information and book travel 24/7. They’ll experience the real value of using a travel agent when they interact with YOU.
As always, we appreciate your feedback and are looking forward to helping you build your travel business.
Ashley Kramer, National Membership Director
Two years ago I researched enough to figure out who could be my host agency for my dream home based travel agency . Luckily I chose the KHM and they outscored in my expectations and taught us many growth opportunities!!The communication with them is always quickly answered with much warmth and attention!!
I have been with 2 other host agencies before I moved over to KHM Travel Group. The team at KHM is very professional and very quick to response to my request for assistance. I love the fact that I have a list of hundreds of vendors that I can choose from and the commission % paid by the vendors is awesome.
The training and support provided by KHM is one of the best in the industry. It gives new agents the opportunity to learn the industry but giving them the tools to learn the industry.
They support you 100%.
I have been with KHM since December of 2008. They have been a godsend. I was with another host agency before coming to them which was a nightmare. They are always there when I need them whether it is a personal phone call to the owners or an email. They are quick to respond, and I consider them my family. I would not hesitate to join this agency. The training they provide is the best!!!