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Avoya Travel
First Class

Avoya Travel

www.AvoyaNetwork.com
411 reviews
Avoya Travel logo
Avoya Travel logo
www.AvoyaNetwork.com
888-320-4675
Email Host Agency
401 E. Las Olas Blvd, Suite 1400 Ft. Lauderdale, FL 33301
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All Reviews

411 reviews
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Top Review

February 08, 2024

I started off in the travel industry working with another host agency that I was not happy with and one of my friends who's also a travel agent kept telling me to give Avoya a try. I'm so glad that I gave them a try and I'm happy to still have my travel agency business affiliated with them a year later. The support that I get from Avoya especially the Early Success Team and Brand Sales Departments is extremely wonderful. I will admit when I first joined Avoya I was struggling but that's because I didn't reach out for help and once I contacted Early Success at Avoya asking them for help I went from struggling to now ending every month with at least over $2,000 commission wise. The Early Success Team is a wonderful asset that I'm very glad that Avoya has for free where as with most other host agencies they charge you for a coaching session. Avoya has opportunities where you can meet with the senior leadership team in person. Avoya even invited me to attend the naming ceremony for Royal Caribbean Icon of the Seas where I got to meet so many of Avoya Senior Leadership Team in person and I even got to talk to Avoya CSO Phil Cappelli for a bit during the 3-day naming ceremony cruise to the Bahamas. The live leads program with Avoya is amazing not only are my customers from the live leads program but some of them are also referrals that I got from the leads that I claimed threw Avoya live leads program. Avoya has a long standing relationship with so many suppliers and whenever I have a question or a issue I know that Avoya support team is there to help me. I love how Avoya also has training/educational opportunities that are offered via Zoom. A lot of Avoya staff use to be IA's with Avoya so a lot of them talk from experience. Overall I'm very happy with my affiliation with Avoya and I should of went with Avoya in the first place. Now I'm actually getting ready to add agents under my license and expand my business. I also love how Avoya Early Success Department makes sure that I have goals set for myself and how they cheer me on and celebrate whenever I hit a goal.

Michael Statini
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Lesley Egbert

Experience: 1-5 years

Status: Currently with company

January 08, 2013
Old Review

I have been with Avoya since June 2012 and I can't express how happy I am to be affiliated with them. They have completely changed my agency for the better and it was the best decision I have ever made. I have worked with two other large top 10 host agencies and Avoya does far more to help me grow than either of those did. They offer tons of educational and personal training and development, which I take part in at least once a week. I've been so impressed with how much they have helped me grow my business and how invested they are to help me succeed on an individual basis. I am not a top agent, but I am growing my business substantially and I am doing well. I get 90% of my business if not more from the live leads program. For me Avoya was the perfect fit, I needed a way to grow that was cost effective and not too time intensive. The leads system does work, you have to be committed, work your business full time and you have to SPECIALIZE. If you know your product and know it well you will be successful. If you scatter yourself and try to sell everything you won't be. There will always be shoppers, no matter what you do or where you go, it's part of the travel industry. In order for the system to work for you, you must be full time, take the time to learn the leads system, take advantage of the trainings and professional development, be organized, specialize, and you will be successful. It's not rocket science, it's strategic good business. It may not be for everyone, but it is working very well for me and I couldn't be happier.

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15 people found this review helpful. Did you?
Corinna Crockett

Experience: 6-10 years

Status: Currently with company

January 08, 2013
Old Review

I have been with Avoya for three years. Their busines model fits exactly what I need to run my own business whail still keeping the family/ work life balance. I am able to work when I am able and make the kind of money that I never made while being employed with a travel agency! Since I depend on Avoya for 90% of my business I can't say enough great things about the Live Leads program. They are quality leads!

I also love the technology and support provided by Avoya. There is no question that is too small to submit to the Agent Care staff for a quick answer and thorough. The technology department is constantly innovating to stay ahead of the competition.

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10 people found this review helpful. Did you?
Oscar Burk

Experience: 1-5 years

Status: Currently with company

January 08, 2013
Old Review

You can pick any company doing any type of sales programs and you will find success stories and unsuccessful stories.

My wife and I were with 3 other Host Agencies and none of them had live leads. We had to rely on our own marketing experience which we had none. So we bought leads and guess what most of them were just browsing, just starting to plan, and we even got bad phone numbers or bad emails addresses. So to those people that live in a dream world that every lead is a great one, please let us all know. Life would be so easy.

When I joined Avoya travel I was so naive about the leads program that I was worried about earning the $1,000.00 a month that is the minimum that you have to earn with Avoya. I almost did not affiliate with the company.

If a person can not earn $1,000.00 a month gross commissions with Avoya Travel they really have a problem with them selves not with Avoya travel.

Avoya Travel has exceeded all my expectations and I do very well for a 69 year old. Avoya travel has a proven program that if you are willing to work and do it what takes to achieve what ever goal you set for your self. Avoya travel is the place for you. If you think you can join Avoya Travel and sit around and waitfor that person to book with credit card in hand wanting that million dollar cruise. Dream on.

I once heard that there are three types of people; Those that get it.Those that don't get it. Most don't have a clue.

So if a simple man such as my self can more than exceeded my expectations with Avoya travel. I fail to realize how any one can not make it with Avoya Travel. Oops I realize the ones that don't make it doesn't have a clue.

God gave us all an ability to do something. We have to find that ability and then apply our selves.

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14 people found this review helpful. Did you?
Mariangela Palumbo

Experience: > 11 years

Status: Currently with company

January 08, 2013
Old Review

I have joined Avoya Travel/American Express 6/9/2009 and is the best decision I have ever made. I like the flexibility of working from home and work your own hours.

Avoya the best Host Agency out there. They offer you Leads, Marketing, the best Booking Engine Technology, Fams, Yearly Conference, Training and Support, and forget to mention Instant Commission program. No other Host Agency offers this.

The Leads are offered to you by what you specialize, and it's up to you to work hard, follow up and be persistent to close the sale.

There are a few negative comments about Avoya and they are not true. We are in Sales and earn commission.

Avoya cares about their Independent Afflitiates.

I would Highly recommend any Travel Agent to join Avoya now.

One of the BEST Host Agency.

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11 people found this review helpful. Did you?
Annette Hernandez

Experience: > 11 years

Status: Currently with company

January 08, 2013
Old Review

I love the Avoya Travel "family"!
I have 26 years of experience as a Travel Consultant and have been affiliated with Avoya Travel for the last, 7 years. It's the best working environment that I have ever encountered.

There is no "mystery" or conspiracy in regards to who gets the leads and how the leads are given to the agents. It's electronically managed by our own, personal performance in closing leads that are offered to us. It works very well.

When I take a new lead that is in the "luxury specialty" like Silversea, for instance, and then, am able to close the lead, the system continues to offer me leads from that specialty as long as I keep closing them for a period of time.

Avoya has an awesome booking engine with all the back-up materials we need, in order to find information for our clients, and it's right at our fingertips!

Thank you, Avoya, for making it possible to be owners of our own agencies!

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10 people found this review helpful. Did you?
Konny Lowe

Experience: > 11 years

Status: Currently with company

January 08, 2013
Old Review

I absolutely love working with Avoya. After working for many years in an office on an hourly wage this was the best decision that I ever could make. Avoya has a wonderful booking system, gives us leads to work with, we have an absolutely wonderful training system which helps us every step of the way to be successful, there is a wonderful system to be in contact with other agents I always have someone to turn to with any questions that I possibly may have. Not only are other agents there to help but also the companies support group is absolutely excellent. I would highly recommend Avoya to anyone. I could go on and one with my praise but there would just not be enough room.

In short: I LOVE WORKING WITH AVOYA AND ANYONE IN THE COMPANY

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8 people found this review helpful. Did you?
Ginny Newell

Experience: > 11 years

Status: Currently with company

January 08, 2013
Old Review

My name is Ginny Newell and I cannot praise Avoya Travel enough. I have been with them for 5 years and new agents should not be discouraged about the leads and the profits at the beginning. As with anything it takes time to establish yourself and get repeat clients. I now have a lot of repeat clients that will only work with me. The first step is to establish a relationship with your leads and always have a smile on your face while talking to them as you are a web agent that the only way you can become successful is to show them that you are the best agent for them to be working with. Avoya is so helpful with their support team. They are quick in getting back to you with any problems that you might have and the community forum is greaat in getting help from other agents. Avoya has a Mastermind Group with a wonderful
coach who is there to help you build yur business. We have conference calls twice a month and this is a huge help.

Avoya is such an honest company who is so professional and ethical. If not we would not be the top agency with American Express as they will only associate with the best. I started with out bringing in a book and now I am not in the Best of the Best Agents but the way to get better leads is to take the university courses to become a specialist with the companies that you chose to do so. I would not be with any other company. Ginny Newell

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12 people found this review helpful. Did you?
Phyllis Murray

Experience: 6-10 years

Status: Currently with company

January 08, 2013
Old Review

I have been affiliated with Avoya Travel for almost 4 years. I came to them with no clients, starting out getting leads for short cruises and built from there, working very hard to have over a million dollars in sales last year.

I could not have done that without the support of the Avoya team. There is no other company like them, be it technical or personal.

With consistent efforts and the Avoya leads - the Avoya system works!

I am here to prove it!

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10 people found this review helpful. Did you?
Debbie Nicholson

Experience: > 11 years

Status: Previously with company

January 07, 2013
Old Review

I was with Avoya for a several years and I really thought it would work. The leads were key to my decision to join them. But the problem is that the leads that I received were low end cruise lines.

The agents who got the qualified leads/high end ones were the agents that played the game Avoya wanted you too. Some of these agents are listed here on this website that have written about how wonderful Avoya is. They are like the pyramid schemes that used to be around.

The pros: The forum board used for expressing/asking questions. It was good until you expressed displeasure in something. Then it was removed! Their quote options for cruises was good.

The cons: The leads are misleading. Anyone who goes thier site and enters their email address and clicks on ANYTHING is considered a lead. I found a majority were just shoppers who wanted the absolute rock bottom price and wanted me to price match sites like Travelocity, Costco, etc. They also hand fed the high end leads to a certain group of agents. Thier annual confernece was a game show of sorts. If you did not go, you did not win a prize, even if you were the top producer. All overides, etc. are given to the back office and all these employees took the free cruise/tour conducter berth earned.

All in all, I would stay away from them. The are one of the most unethical companies out there.

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92 people found this review helpful. Did you?
Helen Daley

Experience: > 11 years

Status: Currently with company

October 20, 2012
Old Review

My decision to join Avoya Travel was one of the best I have ever made. I have been with Avoya Travel for over 7 years. I've also been in the travel industry for more than 15 years.

Avoya Travel provides the tools to be a success. How you choose to use those tools is entirely up to you.

Working as an Independent Agent can be lonely and isolating. However, I have found the support from Avoya Travel to be exemplary. We are a "family" and thus we all help one another. There is a lot of truth to the saying; "There is no "i" in team".

The very thought of being associated with any other travel agency is out of the question for me. Avoya has provided me an invaluable opportunity. I will not look a gift horse in the mouth.

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17 people found this review helpful. Did you?
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