All Reviews

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Top Review

June 13, 2023
I began my journey with Avoya about 6 months ago. The training was excellent. It is online so you can move at your own pace. There is live support every step of the way. The trainers have a great deal of expertise and are very patient. About five months ago I began with my first client. The excellent support continued with Avoya's Early Success program. They offer outstanding workshops conducted by experts in the field. Upon completion of their Early Success program, the support continues. With every question I've had or challenge I've encountered, the Avoya team has been there with timely responses. Their platform for booking and managing travel is excellent. It's user friendly! Lastly, I credit my success, over $900,000 is sales in less than 5 months time, with the training and support I've received from the Avoya team.
January 8, 2013
Old Review

I joined Avoya less than 2 years ago and in my first full year I made the "Best of the Best" and 98% of my sales were from the Avoya Leads!

I kept an eye on the company for 2 years before joining, as I knew I would not be able to bring my clients with me and would have to depend on Leads generated by Avoya. It has worked really well for me!

I am able to Specialize in certain products and my preferred vendors. They Leads come to you based on your production.

The Anderson Family, Staff and Technical Team are extremely supportive and respond quickly to questions and issues. Continuing Education is always available and we have a terrific relationship with the Vendors. Of course the American Express Affiliation is a Big Plus.

We also have a MasterMind Program which is a great asset for increasing sales!

January 8, 2013
Old Review

I joined Avoya Travel 6 hears ago. This agency is a home based agency with an amazing technology, support system, and leads that are offered to agents via their home computer.

In the six years with Avoya, I have excelled in my ability to earn, learn and advance my education as well as my client base.

The best part about Avoya Travel is you are in charge of your own business, and can do whatever you feel necessary to succeed. There are lots of support and programs to assist you if need be.

The commission is always paid on time, and if you need to have your commission early there is a program for that as well.

I have been in the travel industry for over 40 years, and feel the best decision I made was joining Avoya Travel!


The rest is up to you!

January 8, 2013
Old Review

Just like everything in Life-you get out, what you put in.

I have been in the industry quite a long time-One of the KEY things that made my decision to join was the leads and the affiliation with American Express. I know that Standards of American Express and Avoya is right on target. I also know Amex is careful where they share their name and that name is GOLDEN. (IMO)

The support that you get is the very best of anywhere I have worked. As an agent you would know support at avoya like your help desk like an agency has. They are THE BEST .

There are constant classes ,webinars you can join in on to get to know travel better all the time, Every week.
Travel changes constantly -so for me--this is great!

Jobs were scarce and still are....and it took me several months to decide on this company and I am more than happy that I chose Avoya. I have worked at home in the past and wanted to make sure this was for me. I love IT!

I am sure you will see some disgruntle employee's anywhere you go.
You get out what you put in - again-nuff said about that.

You do get to work when you want and every lead won't close- so you do your best,.

This company will work with you and help you any and very way they can-

There is a mastermind class with webcams so we can get to know one another, Share ideas and knowledge with each other, There are cruises & trips (meetings) we can take to really get to know one another and the industry.

The leads--There all l kinds, just like any business- some are good some are shoppers, The customer looked at us for a reason. There is competition ,and there always will be- Avoya will help you Match prices and of course you have to give a little to get a little at times I do-I want my customer to come back. That is worth it to me.

IT IS UP to YOU when you work, how you work and where. You should know the business and there is training and further training after you get on board and it is constant and always up to you you to take.
My numbers go up and down and I take the training to improve myself.
I was really irritated when I saw someone say a negative thing about Avoya, in my opinion , Avoya gives you every chance there is to make it work.

The I A's are always willing to help too. The other agents -Independent Affiliates(IA)
You get your own website, your own 800 number -leads, Training, prizes, Commission splits and a staff and other agents , that will bend over backwards to help. I don't have a problem with Avoya and I am happy to be a part of this company.
My question is why NOT JOIN? I love having my own Business and the support of Avoya, and the STRIVE to do better , is always there for you.

I signed a contract with prior agencies, not to take customers so for me, for now, I take the Avoya leads and I always strive to learn more and do better and am not forced into anything. I am now learning how to grow my own customer base again. It is up to me to do this and marketing in set up for you with guidelines so you can't go wrong.

My question is WHY NOT?

January 8, 2013
Old Review

I wanted to give a review of Avoya to any agency who may be looking for a host. Avoya is a combination of outstanding technology, great support and live leads for every agent.

I have seen a lot of comments about the leads and how they are viewed as poor. I can see where an agent who may have worked for a brick and mortar firm who had walk-ins and a substantial client base would feel the leads from Avoya were weak, they are not weak but they are different - they are in many cases, better.

You are actually getting the clients at an earlier point in the booking process. This gives you the advantage of building a relationship with the client before you are in a finalization mode. That relationship builds loyalty and helps you keep clients long term. Its not a waste of time, it's an investment in your business.

With any sales program the leads come in many shapes and sizes - from the lookie-loos to the guy who is holding his credit card in hand ready to book - I have had both at Avoya and the majority of the leads I have received have fallen in the middle of these two examples.

In response to an earlier poster about the working relationship with Avoya when you have personal issues causing an interruption to your workflow, I have to say my experience was polar opposite.

In June of 2012 I was diagnosed with cancer and had to start treatment right away. The treatments left me unable to focus and effected my short term memories making it impossible to service clients in the way they need to be.

As soon as I knew what was ahead for me I contacted Avoya and advised them of my situation. The next day I was contacted by the VP of sales who told me to take care of myself and not to worry, my Avoya family would be there with me every step of the way.

Since that time I have received check up calls, supportive and heartwarming cards in the mail and continued support from HQ. I requested a partial leave of absence so that I would be able to take care of my current clients and not take any new ones until I was confident that I could provide the level of service my clients deserve.

My treatment ends this month and I cant wait to get back to full time in mid February. My Avoya family has been nothing but supportive and I am lucky to be part of such an awesome organization.

I am not one of the top producing high-end select few agents with Avoya. I had only been with the company 6 months and had just got rolling with my sales when this happened. The Avoya team treated me like I was a 20 year veteran and made me feel like I mattered.

If you are wanting a host agency that has as much compassion as they do technology- as much support as they do leads and as much opportunity as you are willing to work for then Avoya is for you.

January 8, 2013
Old Review

I have been with Avoya since June 2012 and I can't express how happy I am to be affiliated with them. They have completely changed my agency for the better and it was the best decision I have ever made. I have worked with two other large top 10 host agencies and Avoya does far more to help me grow than either of those did. They offer tons of educational and personal training and development, which I take part in at least once a week. I've been so impressed with how much they have helped me grow my business and how invested they are to help me succeed on an individual basis. I am not a top agent, but I am growing my business substantially and I am doing well. I get 90% of my business if not more from the live leads program. For me Avoya was the perfect fit, I needed a way to grow that was cost effective and not too time intensive. The leads system does work, you have to be committed, work your business full time and you have to SPECIALIZE. If you know your product and know it well you will be successful. If you scatter yourself and try to sell everything you won't be. There will always be shoppers, no matter what you do or where you go, it's part of the travel industry. In order for the system to work for you, you must be full time, take the time to learn the leads system, take advantage of the trainings and professional development, be organized, specialize, and you will be successful. It's not rocket science, it's strategic good business. It may not be for everyone, but it is working very well for me and I couldn't be happier.

January 8, 2013
Old Review

I have been with Avoya for three years. Their busines model fits exactly what I need to run my own business whail still keeping the family/ work life balance. I am able to work when I am able and make the kind of money that I never made while being employed with a travel agency! Since I depend on Avoya for 90% of my business I can't say enough great things about the Live Leads program. They are quality leads!

I also love the technology and support provided by Avoya. There is no question that is too small to submit to the Agent Care staff for a quick answer and thorough. The technology department is constantly innovating to stay ahead of the competition.

January 8, 2013
Old Review

You can pick any company doing any type of sales programs and you will find success stories and unsuccessful stories.

My wife and I were with 3 other Host Agencies and none of them had live leads. We had to rely on our own marketing experience which we had none. So we bought leads and guess what most of them were just browsing, just starting to plan, and we even got bad phone numbers or bad emails addresses. So to those people that live in a dream world that every lead is a great one, please let us all know. Life would be so easy.

When I joined Avoya travel I was so naive about the leads program that I was worried about earning the $1,000.00 a month that is the minimum that you have to earn with Avoya. I almost did not affiliate with the company.

If a person can not earn $1,000.00 a month gross commissions with Avoya Travel they really have a problem with them selves not with Avoya travel.

Avoya Travel has exceeded all my expectations and I do very well for a 69 year old. Avoya travel has a proven program that if you are willing to work and do it what takes to achieve what ever goal you set for your self. Avoya travel is the place for you. If you think you can join Avoya Travel and sit around and waitfor that person to book with credit card in hand wanting that million dollar cruise. Dream on.

I once heard that there are three types of people; Those that get it.Those that don't get it. Most don't have a clue.

So if a simple man such as my self can more than exceeded my expectations with Avoya travel. I fail to realize how any one can not make it with Avoya Travel. Oops I realize the ones that don't make it doesn't have a clue.

God gave us all an ability to do something. We have to find that ability and then apply our selves.

January 8, 2013
Old Review

I have joined Avoya Travel/American Express 6/9/2009 and is the best decision I have ever made. I like the flexibility of working from home and work your own hours.

Avoya the best Host Agency out there. They offer you Leads, Marketing, the best Booking Engine Technology, Fams, Yearly Conference, Training and Support, and forget to mention Instant Commission program. No other Host Agency offers this.

The Leads are offered to you by what you specialize, and it's up to you to work hard, follow up and be persistent to close the sale.

There are a few negative comments about Avoya and they are not true. We are in Sales and earn commission.

Avoya cares about their Independent Afflitiates.

I would Highly recommend any Travel Agent to join Avoya now.

One of the BEST Host Agency.

January 8, 2013
Old Review

I love the Avoya Travel "family"!
I have 26 years of experience as a Travel Consultant and have been affiliated with Avoya Travel for the last, 7 years. It's the best working environment that I have ever encountered.

There is no "mystery" or conspiracy in regards to who gets the leads and how the leads are given to the agents. It's electronically managed by our own, personal performance in closing leads that are offered to us. It works very well.

When I take a new lead that is in the "luxury specialty" like Silversea, for instance, and then, am able to close the lead, the system continues to offer me leads from that specialty as long as I keep closing them for a period of time.

Avoya has an awesome booking engine with all the back-up materials we need, in order to find information for our clients, and it's right at our fingertips!

Thank you, Avoya, for making it possible to be owners of our own agencies!

January 8, 2013
Old Review

I absolutely love working with Avoya. After working for many years in an office on an hourly wage this was the best decision that I ever could make. Avoya has a wonderful booking system, gives us leads to work with, we have an absolutely wonderful training system which helps us every step of the way to be successful, there is a wonderful system to be in contact with other agents I always have someone to turn to with any questions that I possibly may have. Not only are other agents there to help but also the companies support group is absolutely excellent. I would highly recommend Avoya to anyone. I could go on and one with my praise but there would just not be enough room.


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