I began my journey with Avoya about 6 months ago. The training was excellent. It is online so you can move at your own pace. There is live support every step of the way. The trainers have a great deal of expertise and are very patient. About five months ago I began with my first client. The excellent support continued with Avoya's Early Success program. They offer outstanding workshops conducted by experts in the field. Upon completion of their Early Success program, the support continues. With every question I've had or challenge I've encountered, the Avoya team has been there with timely responses. Their platform for booking and managing travel is excellent. It's user friendly! Lastly, I credit my success, over $900,000 is sales in less than 5 months time, with the training and support I've received from the Avoya team.
I have been with Avoya for 3 months so I am really new to the travel industry. I am extremely pleased with the support and direction my business has taken by joining Avoya. The staff that has helped me get started is just wonderful. The technology is easy to use and user friendly and if do you have a problem you have great support.
I am very lucky to have found Avoya and know that I will have great success in the coming years.
By joining Avoya, it has definitely kick started my career and now I can reach for the stars because the opportunity is there.
This company sets a expectation of a sales quota but does not tell. They will not renew your contract if your sales are not high enough. They do not tell you this in the beginning. They do not care about there agents. Do not use them.
We are a network of professional seller's of travel, with professional defined as those making a living selling travel. We are know by all the suppliers we work with as a host agency that does high volume, not because we have thousands of agencies signed up (we don't, but because the agencies we have are serious about their business and sell at an extremely high sales volume per location.
It's important for the collective reputation of all our agencies, that we have high standards, and that we maintain them.
Skip Fortier
Director, Join Avoya
This time last year I was with another host agency who has a great reputation and for good reason. As my renewal with this host was nearing, I wanted to see what other options were available and decided to look at Avoya Travel. I read some reviews and was hesitant as this is a big decision for any home based agent.
I was struggling to find business and running myself weary with marketing and networking. After one year in the business I was close to facing a decision as to whether I would continue in this business at all. After talking with some people at Avoya I decided that I would give the business one more year and do it with Avoya. This is the best business decision I have ever made.
The support we receive is unbelievable. When I have questions, I can rely on quick and accurate direction. The training is not only on systems and specific products but on the sales process.
Live leads are great if you work them right and you are consistent. I will not say that you will close a very high percentage of leads, but if you qualify the ones you get and follow up you will find success.
The fees are lower than other hosts. The monthly fee gets waived if you sell at least $1000 gross commission in the month. Since joining, I have not paid this once. That includes the month of June where I was in Europe for two weeks.
Avoya gives you the tools to be successful, it is up to you to use the tools and make yourself successful.
Not even a year into my time with Avoya, my commissions are more than triple last years and I have a very reachable goal for next year to increase another 50% over this year.
If you decide on another host with out at least talking with Avoya, you will be doing yourself and your business a disservice.
I have been in travel for over 10 years and most of the time as an employee for big, corporate owned travel agencies. I have been with Avoya for the past three months and I love the program so far. I picked Avoya because I needed a place that could provide me with leads and that they have done. I did not come to the table with many of my own customers and was excited about Avoya's lead program to agents. I believe that if a company can make my phone ring or email sing then the job of closing is mine. I understand that not every lead is a winner but it was the same at the other companies I worked.
Here are the facts as I see them.
1. Avoya has great leads and relationships with the top vendors.
2. Agents are getting top level commission from almost all the top vendors.
3. Avoya has many exclusive promotions and pre-blocked group space to give you an advantage over your competition.
4. Avoya provides wonderful support. The Master Mind program is amazing and will help fine tune your agency and provides a great sense of community that can be missing when you work for yourself.
5. Avoya pays on time and even have a program that will allow you to get pre-paid some of your commission for future bookings. This is very important to me since I need money now as I build a pipeline of clients.
6. Leads, leads and more leads. Everyday since I have closed a couple of deals, they have offered me more leads than I am able to take. I have worked my way into getting some leads direct from vendors and they are awesome. Great leads = great money!
This host may not be for everyone but it is perfect for me. I have closed many deals in three months, worked my way into better specialties and the leads just keep coming. They offer tons of support, continuing education and foster a sense of community.
Each host has unique differences but for me, Avoya has been a great decision. I am very excited about the future for my agency and not everyone in travel can say that these days.
At Avoya's request, the Avoya All Stars have all posted their glowing reports about this host to make Avoya look great. Prior to my leaving Avoya they had made several "requests" for their IC's to come here and post for them. Is it not curious how most of the postings here are all on the same set of dates - July 13, Oct 19 and Jan 8th - which just so happens to come right AFTER a negative review has been posted? Just something for you to consider.
That said, I'll simply state that those seeking to make a wise assessment would be smart to at least consider the comments of those who have posted not so favorable reviews. There may well be a lot of truth to them.
Kind of like the Wizard of OZ Avoya is a master in making themselves look much better then they are. Take caution though... If something looks too good to be true - it usually is.
As for myself, I am SO much happier since I LEFT Avoya. Although I had come to Avoya with much hope and anticipation for success LEAVING them was the best thing I ever did. Those who do their research will find MUCH beter with other host agency's that are available to you.
If you opt to go with Avoya all I will state is Caveat emptor "Let the buyer beware."
Avoya Travel is not for everyone. We accept 10% of those that apply. Our retention rate on successful agencies is almost 100%. And yes our agencies in the network take criticism personally. I am happy to see you are happy with your decision to leave Avoya and we wish you the best of luck.
I have been affiliated with Avoya Travel for 2 years. This was a start up business for me. Working with Avoya's leads I have created a wonderful business reaching over a million dollars in sales last year. With the complete support from the AVOYA TEAM I know that 2013 will grow even more. I could not imagine working with anyone else. We are solid and work to help each other and provide the BEST. You will find the most updated tools that will enhance your business...
I Love Avoya Travel! I was hosted by another agency before and I was left on my own to find education, services and CLIA functions without any directions from their management. Now that I am with Avoya I can see what a difference it makes to have a structured organization. I goroup of dedicated people who know what they are doing and can guide you on your journey to the top. I did not do a bad job on my own, I had almost acheived my ACC but then I became ill. Left to drown on my own - I left the industry for 3 years.
That is the good news because I decided to come back and they were gone! not a word, the phone still rang but no one was around. So then I began my search for a new host - The angels were certainly on my shoulders that day for then I found Avoya Travel! I have not looked back and I have not regreted the decision for a minute. On yes the other host did hear what I was up to and called me - sorry I said to them - I found a real company - and I hung up!
I want to the national conference on Holland American Line - my head was spinning! I have never experienced such caring and sharing and Oh by the way I won a trip too! What a wonderful time I hade but more importantly what I learned! When I got home, I was ready to take on the world! I just feal refreashed and ready to teach my customers so much more than I did before! The education and information is so complete that you know every nook and cranny of the lvessals you are going to place your customers on - you know all the little things about the different companies - what the travelrs can expect and all the little touches that will make the differences. You are a REAL Travel Agent! I can answer everyone's questions and talk about things like I have been on all the ships or in all the ports - they don't need to know I am sittin in my home in Florida and have not been to many of the laces I am selling them. I have confidence because I have been taught and taught well! The Avoyat teaching staff are amazing at preparing the agents with more than enough information so that there is no reason anyone of us should ever feel like we don't know something a customer asks us. We have access to it all!
I want to thank the Staff at Avoya for giving me this opportunity! I was a nurse for 40 years and due to a medical situation, I can no longer function as one. The faith and trust Avoya placed in me and the training investment they made in me is paying off in full now. I owe them my graditude and thanks for without them taking a chance on me, I would be sitting at home staring out the window wondering what to do next!
Thanks Avoya for giving me a life again!
Joining Avoya Travel was the best decision I ever made. Trying to run my own business, which I have done off and on for over 40 years, and being a computer dunce, I bless the day I found them. No more worries about marketing costs or creating a web page or finding new clients or advertising, etc. There is always someone that can help with any questions or problems. The lead program is a godsend. It’s up to us to make it work. Being affiliated with an American Express Rep office has been icing on the cake.
I'm confused by negative reviews of Avoya Travel here. I am in my 3rd year with Avoya Travel and I find the company exceptional in every way.
Unlike some other posters here, I am fairly new to the industry but have a heavy high-level sales background. I am not a top producer yet but I feel that Avoya provides everything that I need to succeed.
I have been amazed by the level of training and support Avoya has to offer. They allow us to work where and when we want as long as we represent our clients and the company with integrity. This gives many of us the opportunity balance working hard/smart with our family commitments. This is key for me. There are minimum financials that must be met but that is to ensure that we are the best!
Our National Conferences are incredibly well attended by the vendors which indicates the respect that Avoya has in the industry. Along those same lines, I have attended many sales conferences and Avoya does it right. The event is well organized, the topics and training are cutting edge and Avoya knows how to make it fun!
I personally love working for a company that has a strong family at it's helm. That family environment trickles down to us, the Independent Affiliates and others on the corporate staff.
Most importantly, there are constant improvements being made on the technical and systems side so that we can work faster and more efficiently. The Avoya HQ team seems to constantly strive to brainstorm new ways to increase our productivity and we are asked for input as to what we need to do our jobs better.
Others may say what they want but I will never leave this great company. I feel fortunate and privileged to work with Avoya Travel.
Becoming affiliated with Avoya Travel has been absolutely the best move I could have made for my business! Their staff treat you like family -- super friendly-they go out of their way to help you with any part of your business that might need improvement, advice, organization...anything, really. If you understand the system, you understand how to get the better leads. All kinds of training is available ...these people genuinely care about your success!