I began my journey with Avoya about 6 months ago. The training was excellent. It is online so you can move at your own pace. There is live support every step of the way. The trainers have a great deal of expertise and are very patient. About five months ago I began with my first client. The excellent support continued with Avoya's Early Success program. They offer outstanding workshops conducted by experts in the field. Upon completion of their Early Success program, the support continues. With every question I've had or challenge I've encountered, the Avoya team has been there with timely responses. Their platform for booking and managing travel is excellent. It's user friendly! Lastly, I credit my success, over $900,000 is sales in less than 5 months time, with the training and support I've received from the Avoya team.
I have just gone through the same experience with Avoya as David (February 3, 2015 review). I only wish I had seen his review first. From the first day, the information from Avoya was mixed. First I found out they are not in Florida, so if I needed help I have to call the west coast on their time and they call me back on their time.
Then I found out after their EDoc system lost my credit card information and when I brought it up they didn’t care they just kept making me re-send it on line.
Training came around, but I was not told I could do it any other way then by their time schedule and our computers had broken down, so I borrowed a laptop without sound. I paid additional $200 for long distance calls.
It then popped up that my credit card was hacked and Avoya accepted no explanation just kept billing me or trying to get me to give them a new credit card. This was for leads I did not generate for them. How could I when I had not completed their training?
No website or leads were given to me, only a Shut Out from Avoya.
Andrea
I have been with Avoya for 4 years and it has been an amazing experience. I have tripled my income since joining Avoya. Don't let the commission split for Avoya leads scare you away. The money is there and It is a great way to grow your business. Another Avoya benefit is the Mastermind mentoring program. I have learned so much from my mentor and fellow independent affiliates, their support is tremendous. Our relationships with vendors has helped me grow my personal business as well.
I made the mistake of joining Avoya Travel in February 2014. Many promises made, but not kept, and they suddenly get very smug and constantly tell you to refer to the 'contract', which is laborious. I would not under ANY circumstances re-sign with this operation. Just a horrible experience- a year wasted.
Plus, all the bookings you made during that year that are from their leads go back to them, and you do not get paid, even if final payment was made. A total rip-off!
David,
As was explained to you any future bookings made for Avoya clients have to be transferred to a new agency to complete once your agency is no longer an Independent Agency of Avoya Travel. The commissions need to be paid to an agency with a current agreement and the agency that completes the booking.
We are a network of professional sellers of travel, with professional defined as those making a living selling travel. We are known by all the suppliers we work with as a host agency that does high volume, not because we have thousands of agencies signed up (we don’t), but because the agencies we have are serious about their business and sell at an extremely high sales volume per location.
It is important for the collective reputation of all of our agencies that we only maintain those who have higher than the industry average sales.
As the owner of your own business before you elected to become an Independent Agency we recommended you review your agreement, with a lawyer if necessary.
We wish you the best of luck in your future endeavors.
Skip Fortier
Director, Join Avoya
When I left my last host agency I was told since Avoya charges me an affiliation fee to be careful. This was a host agency that didn't have the marketing and resources Avoya has. I have made more with Avoya in the first 6 months than I did in 3 years with my last host. The marketing, the tools, the education, the support and the live leads have made it a very great move on my part.
I am coming up on my two year anniversary with Avoya Travel/American Express. I can say without any doubt, that anyone looking to expand their horizons in the travel industry this is the place to do that. Avoya Travel with their Live lead program,and the constant support we receive is the place to be.
We receive the ability to run our own agency with a support staff that is second to none. The one thing that distinguishes this agency over many others is the live lead program. This not only gives you an opportunity to grow but the tools to do it with. We have a network of fellow agents you can always reach out to, and the training to accomplish your goals.
If you are willing to work professionally and with integrity you would and could be successful. Don't be left out of the growing travel industry market. You CAN succeed if you wish to!
I joined Avoya Travel eight months ago and had a rough start. I was not utilizing the tools and programs Avoya has in place for it's independent affiliates. I was ready to give up until I made a decision to give it a year and use every tool and program Avoya has given me access to.
In May I went all in and applied all the lessons I learned in the Mastermind Program from my business coach Laura and the program leader Tammie. The first month I implemented their suggestions, my agency commission saw a growth over 90%!!! Prior to joining Avoya, I thought I'd need a website, a logo designer, and a marketing team. The Mastermind Program is available to ALL Avoya Independent Affiliates at no additional cost.
I don't ever have to go out and have cruise nights, or hold travel expos with Avoya. The lead program they have gives me access to the clients that would take months to accumulate.
Being my own boss allows me the flexibility to work, play and rest when I want. Who else offers that freedom?
While I was really second guessing my decision a few months ago, implementing all the tools and programs at my disposal has made me realize joining Avoya is the best business decision I ever made!
Kendra Heffelfinger
An Independent Affiliate of Avoya Travel Since 2013
I started out working for a brick & mortar agency, was with them almost ten years before striking out on my own.
The only reason I had the confidence to become an independent agent was because of the experience, expertise, technical savvy and business model offered by Avoya Travel.
I’ve been married for 35 years and during this time, my husband has gone to college, grad school and attained his PhD, and we’ve raised 3 kids and now have 7 grandchildren … life has been so busy! But I did not get a college degree of my own. Working at the bricks & mortar agency, I made $22,000/yr.
Since joining Avoya I’ve seen my income double and then triple! I’m fairly certain at my age, in this economy, and without a college degree, there is no other way I would have ever achieved that income level through any other type of employment.
I could easily earn $100K per year or more through Avoya if I wanted to work that hard. I know many Avoya independent affiliates who do earn six figures annually.
I feel I have the best of both worlds. I choose to take time off to travel and to spend time with my family, to work in our church, to remodel a farmhouse (our 2nd home) with my husband, and to go visit my grandchildren rather than putting in the hours required to earn a 6-figure income. But that’s just it … Avoya provides me with choices. It’s a qualify of life issue really.
I am convinced there is no other host in the industry who does all of this with the same level of enthusiasm, support or integrity as Avoya Travel.
My name is Jamey Steenhoven. I started in the travel industry 4 years ago after a life changing event that caused me not be able to function in my previous line of work. I started out learning from a wonderful travel agent (my wife) who has been in travel since she was 18. She took the time to teach me about travel and show me how much fun it could be. I studied under her for a year and she was an Independent Contractor with Avoya Travel/American Express. I got first hand knowledge about Avoya Travel as I learned how to book travel. In our first year with Avoya Travel we grossed over $1 Million in Sales and she was named one of the “Best of the Best”, which is a great honor. I decided then that once I was ready Avoya Travel was for me!
I wanted to strive for that feeling you have of owning your own agency and working with a wonderful company like Avoya Travel/American Express. We have spent time with the Anderson Family, Avoya Travel Staff and management, and can honestly say we feel like we are part of a family not a “company”.
I have been an Independent Contractor with Avoya Travel for almost 4 years now and could not imagine being with any other host agency! They have welcomed us with open arms and treated us like family since the first day. My business has grown more in 4 years than I expected in my 5 year plan.
Avoya Travel has given me the courage to try new things. If you would have told me 5 years ago that I would be selling luxury cruise, luxury river cruise, and hand building trips for clients all over the world, I probably would have laughed. Today I do just that. I specialize in luxury cruises of all types, luxury resorts, also hand build trips for clients around the world.
To my surprise another aspect of travel has grown for my business. I have recently grown my Destination Wedding & Honeymoon side of my business. I would have never thought I would be planning weddings/honeymoons, but now that is one of my top sellers. I have seen a 200% increase over the last 2 years in this sector. I attribute this to Avoya Travel/American Express as they have given me the courage to “think outside of the box” and try new things. They are a very innovative company and on the leading edge of all aspects of travel. Taking ques from them, I started to think outside of my comfort zone and took the plunge into Destination Wedding market. It has been a huge success!
I can not thank the owners, management, and staff at Avoya Travel/American Express for all of their support over the last 4 years. Without them, I know I wouldn’t be where I am today. I look forward to many more years of working with Avoya Travel/American Express and growing my business.
Jamey Steenhoven
I’ve been affiliated with Avoya Travel since 2011. The free lead program is on the top of the list of what makes Avoya, in my opinion, the best host agency around. My overhead is minimal because Avoya does all the advertising. My entire client base is from Avoya leads. It’s a perfect situation. I can work from home, Very team oriented environment, more training options than ever before. It is the best decision I have even made in my career and never looked back.
I am very new to the travel industry. I spent a year with another host agency and only did about $100K in sales. In my first year with Avoya I did over $1M in Sales and 99% of my business came from Avoya Live Leads.
If you work hard, have good business systems/plan in place and use the resources provided to you by Avoya you can succeed!
The best decision I made was to affiliate with Avoya.
Sincerely,
Michael Burk