Avoya Travel

As a new agent brand new to the industry having the support desk is priceless! The support team with their industry and system knowledge are very responsive and never make me feel like any question, no matter how basic, is a stupid question or a waste of their time.

Avoya Travel has been very supportive to me as a new independent agency owner. They have created a culture of support and unity, which allows for agent growth and development.Their lead program has enabled me to grow my business faster than going at it alone. The support and professional development has really helped me in my journey. I hope to work with them for many years to come.

When I was searching for a perfect hosting company for my travel business, first thing I did was look at their website. How advanced and appealing is it? Is it professional and updated? If I was a customer, would I purchase vacation from this company? I must say Avoya by far had the most updated and professional website I’ve seen in my search. Another fact that brought me closer to Avoya is their belief in the real value of attending a travel school before joining Avoya. That to me speaks volume. Avoya don’t just work with anyone, they strive for professionals who are knowledgeable and ready to close leads.

The onboarding process wasn’t any different- everyone was super helpful! And once you start taking Avoya leads and booking your own leads, they still “hold your hand”. It’s important to me being new to the industry to be able to ask questions wherever, whenever. Professional development webinars offered to us agents are outstanding and very helpful. One thing to keep in mind- it’s hard work just like everywhere else. Don’t expect leads to fall into your lap and close within your first call. Avoya leads are high quality, but like every other sales job, it requires persistence and follow up. If you are struggling, Avoya team will schedule one-on-one to help you with your selling strategy.
If you are not looking to work Avoya leads, I still suggest choosing Avoya as your host. Their software is easy to use and keeps you organized. Due to high volume and strong supplier relationships, there are many great offers that will help you close more leads.

In this era of easy internet access around the globe, I would never be able to compete as an independent agency without the incredible support offered by Avoya, and the Live Leads program is simply invaluable. I can't say enough about how happy I am to be a part of their network of independent agencies.

The array of professional development opportunities available, including one-on-one coaching sessions, is second to none and the operating system is both advanced and user-friendly. I wouldn't even consider another host agency!

I want to thank Avoya travel for giving me the opportunity to join their community. Since I joined in July I have nothing but the highest regard for the professional education and support that I have received from Avoya. I have been a travel agent for 7 years and I have never learned more about the industry than I have from Avoya. All of the webinars and one and one meetings have been so helpful and informative. Anyone who as the opportunity to work with this fine organization should take advantage of the partnership. I look forward to many happy and prosperous years with Avoya.

Warmest regards

Shari Weisberg
Just Because Travel

" As someone new to the travel industry I was very pleased with the high quality and readily available support provided by all the Avoya education and support team. My requests for assistance were handled promptly and very professionally"

This is the worst host agency ever. I was with Avoya for 2 years. Initially when I sign up with Avoya, I was so excited and thought that they were a great company. Their lead generating system is ok, there is a lot of times I questioned why I did not receive leads in certain specialties and received a lot of junk leads even though my performance was good and close quite a few leads. Some days I would sit around wondering why I was not receiving leads and getting any sales. But, apparently all their top performers and seasoned agencies where given most of the leads and receive help through their mastermind program. I request a one on one session and was not offered any kind of suggestion on how I can improve my overall business performance and was told I should not select certain luxury specialties like Amawaterways because I was not ready for that. However, I did anyway and did great working with that vendor.

Any how I am really upset because I got sick at the start of the year and reach out to the company for help in at least waiving the $49 monthly fee until I was well. Management was the worst, they showed no sympathy on how I was feeling and gave me no option but to cancel my contract and said I would also lose my commission. They have outstanding commission for me and I have been trying to get in touch with the company and they have block my number. When I dial their numbers I get nothing but a busy signal. When I try their numbers from a different line it goes through.

Overall I had like working with the company due to the fact that they provided leads and never had a disagreement with anyone there. I would re consider resigning a contract with them because I am now well, but they have blocked all my calls. Not that great of a company for doing that, after all I made over $500,000 in sales with them they kept 70% of the commission and gave me 30%.. This was like a side job for me and I did great because I had my 2 year old daughter home with me and loved the flexibility of working from home.

When I decided to start my part time travel business, I did a lot of research into Host Agencies. I knew I needed a host agency early on in my travel business journey as I had never run my own business or sold travel and have a full time job. When I first called Avoya to get information, I was impressed with their professionalism and their program. Their core values are based on integrity and professionalism and I’ve seen it every step of the way as I’m learning this business.

Avoya referred me to Career Quest for general travel agent training, and then once I completed the training I was able to begin the Avoya Academy. The education and training that Avoya provides is easy to follow, comprehensive, and overall very well done. The best part for me is that I could do it on my own time; after work and weekends. There were a couple of live sessions and I was able to attend on a Saturday.

One of the advantages of Avoya is their live leads program, where by Avoya sends you contact information for people who have queried their web site requesting information. The education offered by Avoya combined with their live leads program is fantastic, but the one thing that has been the absolute best for me is the support I have received from Avoya. I have had so many questions as a new independent agent and I have consistently received timely and accurate information that has helped me close a few sales – and I’ve only been doing this three months!

I started my own independent agency and joined Avoya Travel 3 months ago as I was looking for a change of career and I am so glad I did!  I love the live lead program as it gives me a chance to grow my business much quicker without spending my own marketing dollars.  The staff is so supportive always willing to help, I even love the one-on-one sessions.  The daily webinar offerings help give me a chance to learn about all the vendors and how to sell the product.
I am so glad to be part of the Avoya team!

I’ve been a marketing agency owner for 12 years before I decided to start my own travel agency. I joined Avoya Travel with 1.5 year of travel experience working as an independent agent at a brick and mortar agency. I wanted to make more money while having adequate support but also have the opportunity to drive my destiny by owning my own business. It was super important to set my own hours, and still have leads coming in after traditional 8 to 5 business hours. As a one-woman show; Avoya’s online presence, marketing and lead generation system seemed the perfect fit for me.

I’m currently working part-time at strange hours sometimes while raising my one-year old. The way Avoya is designed, it allows me to work when I can, whether it be during the day, late at night or on the weekend. I have sold in my last 6 months the same amount I sold in 18 months at my past agency. I can’t wait to see what I can do when I’m able to dedicate myself full-time to the business!

Reasons I love Avoya Travel, and you will too:

• Live Leads: Turn faucet on by phone or email and receive leads without having to advertise. The better you become in a specialty, the better the leads get. The harder you work, the more you are rewarded.

• Company: Techy online company constantly growing, very introspective, interested in process improvement and feedback from their network. Avoya works with people/agencies who are serious about their business. Professional learning opportunities are endless at Avoya, from sales tips videos to vendor webinars, even live one-on-one sessions designed to grow your business. Avoya truly loves their independent agencies and it shows in the way they interact with their network, through various communications on every day basis.

• Staff: Huge amount of dedicated staff specializing in the business of travel. No question goes unanswered. The support request system and the staff answering all your questions are absolutely amazing. You will not feel alone or unsupported.

• Technology: The quoting and invoicing system is super user-friendly and visually appealing for clients. Everything is tracked and is very organized.

• Vendors: Specializing in a specific vendor pays off because it allows you to be a true product expert, plus you get to sell what you like most. Understanding the consumer and exclusive Avoya promotions in depth translates to more bookings.

• Money: You get paid fast… on weekly basis. Due to preferred relationships with vendors, Avoya also gets top commission amounts.

• Client: Best interest of client is very important to Avoya. They make sure that clients are taken care off. Avoya has tremendous buying power and solid relationships with vendors, which translates to great pricing and offering for clients. It feels great to be competitive in the market place and being able to provide great pricing and extra perks to my clients.

• Flexible business hours: I can do business any day of the week at pretty much anytime. All I need is a laptop and phone line anywhere in the world. I can even access the booking system from my phone.

• International: The cherry on top for me is working with International clients. When a client requests someone who speaks French or Polish, I have the opportunity to help them.