I started with training through Quest, which included training by Carnival Cruise Line and, when that was completed, I went through Avoya training with Avoya University. I have seen some complaints about this process. However, I am very glad I went through the whole process! I had not worked as a travel agent before and without this fantastic training I believe I could not have done this. It brought me through forming my LLC, Onward Voyager, so everything has gone smoothly. As I started accepting leads, I was not booking much. Then I was assigned a one-on-one coach for 3 sessions and with his advice my bookings are starting to come quicker. I am just under 3 months in and have been invited to join the Mastermind Program and getting more leads than I can handle! I am looking forward to learning from the best how to streamline and increase my booking rates. Loving working as an affiliate for Avoya!

So I worked with Avoya for six months, and I can admit truthfully that it was not successful outing due mostly to me. The tools are certainly there to be successful. It looks like they are about to roll out mobile friendly versions of their software which will be a huge plus going forward. I found from a tech side Agent Power to be a tad dated in its interfaces. But that is a minor complaint. Like everything this requires a time commitmment and I found myself short on the time to really make this successful. So 4.5 stars for me, because in good conscience I won't leave a perfect score when it did not work out. But don't read into it anymore than that. Avoya made plenty of tools available to be successful, and you can be successful if you put the time and effort into it.

Well I gave Avoya a 10 because I am new to this type of Industry and getting to know Avoya's CRM system would be hard, but there is so much support no matter how many questions I ask. I always feel like everyone is always willing to help you. So many ways of acquiring knowledge through the webinars and Avoya University. It seems Avoya wants me to succeed, so yes I will give a 10. Truthfully I have never been around so many people willing to help you and have a company that wants you to succeed.

I am impressed with the general and individual support and the overall integrity of the Avoya operation.

I give Avoya a 5+ rating because of the support provided to help you succeed. I would recommend them to anyone wanting to jump start their travel business. Thank you for the continued support and educational information needed to make my business the best that it can be.

Overall the system is great and there is enough learning support to help the IA’s be successful!!

Everyone go out of the way to help and its family oriented

Great service from start to ongoing. Excellent vacation prices, I’m constantly blown away by the prices Avoya gets with top vendors! . Extremely helpful when getting started-I’m not new to the travel industry but I did just start my own travel agency. Every time I felt lost or insecure I could easily find the answer.

I would recommend Avoya to any Travel Agent who seeking to become successful.

1. The Lead System
2. The fairness of the commission split
3. Having a mentor and role model as Tammie Ritchie and others to guide you every step of the way so that your agency can grow and be successful is key.
4. Avoya is the top agency, cutting edge software and systems.
5. The superb relationship Avoya has with vendors.
6. Best of the Best

Joining Avoya has been the best thing I have done. I love the support received from the Support Team. Everyone is so helpful, I couldn't do it without them. I am new to the travel business as well as to Avoya and am very thankful for the support I have received since joining Avoya.