Corporate Travel Agent
Remote
3 Months (Potential to Extend)
Skills
· Prepares client profiles, issues airline tickets, processes payments, and provides documentation for individual expense reports. Researches and resolves ticketing or commissions disputes, traveler issues relating to airlines, car rentals or hotel complaints.
· Corresponds with airlines to resolve lost tickets, refund exceptions for flight cancellations and delayed travel.
· Prepares and compiles accurate reports of transactions made within deadline periods, monthly premium for travel accident program, monthly car, commissions, corporate travel, weekly reconciliation, and agent productivity.
· Assists clients with signing up for frequent flier, Hertz Gold and other memberships. Reviews limousine statements and reconciles with monthly invoices. Orders and conducts inventory management of ticket stock, preprinted invoice/itinerary forms, ticket jackets, and printer/fax supplies.
· Performs other related duties as assigned.
· Performs other related duties, tasks, requests and directives issued from management as required Attendance is required.
· Experience with reservation software Proven customer service experience and skills Corporate Travel Agent with at least 3 years of experience.