Flexjet, a leading global provider of fractional private jet ownership, is currently seeking a qualified Corporate Travel Coordinator to join our Operations team. The Corporate Travel Coordinator works closely with our Flight Communication and Scheduling Teams in a demanding environment to complete crew movement to 1000+ pilots and cabin servers. Candidates in this role must provide exceptional customer service to Flexjet crewmembers and other internal customers within the organization.
Responsibilities
- Book and confirm commercial airline and rental car reservations for crewmembers as designated by Standard Operating Procedures.
- Drive business to preferred air carriers to meet market share requirements and to achieve budgetary goals.
- Field phone calls from crewmembers to answer questions and provide appropriate resolutions as required.
- Assist with Administrative and Training travel responsibilities.
- Resolve expense report discrepancies.
- Complete special projects assigned by department supervisors.
Education & Experience
- 2+ years in the aviation or travel industry.
- 2+ years working in SABRE or related GDS.
- Previous customer service experience required.
- MUST demonstrate fanatical attention to detail and multitask in a challenging environment.
- Muti-tasking is essential.
- General comprehension of General Aviation is preferred but not required.
Required Skills
- Candidate should work well in a fast-paced environment and be flexible to the changing needs of the business.
- Must be detail oriented and able to work productively independently or within a team.
- Excellent oral/written communication and problem resolution skills are required.
- Successful candidate will maintain a high level of professionalism while multi-tasking in a fast-paced environment.
- Proficiency with Microsoft software applications and the aptitude to learn company specific software.
- Must have excellent analytical skills.
- Have a high level of professionalism and the ability to interact with all levels of leadership.
- Flexjet is a 365/24/7 operation and candidate must be willing to work nights and weekends and Holidays if required. (4-day work week).
- Role is on-site at our brand-new Global Command Center in our corporate headquarters in Cleveland, OH.
Posted September 23, 2024