Join our remote team of agents for:
- great salary and shift differential pay - $21.00 to $34.00 an hour base range
- benefits – new benefits just added
- unparalleled training for a successful career
About Us
agent24 is one of North America’s largest providers of after-hours travel services available 24 hours a day, 365 days a year. As a worldwide leader in business travel support, we are setting new standards of excellence by delivering outstanding customer experiences that exceed expectations. Our experienced, professional agents provide companies with peace of mind that their clients are being cared for around the clock from any location around the globe. agent24 stays on the cusp of emerging travel technologies and invests significantly in developing advanced platforms with our own proprietary software as well as partnering with the world’s most innovative companies.
agent24 is a division of American Marketing Group, one of the world’s largest travel marketing companies. Established in 1970, AMG is a dynamic organization encompassing 19 pioneering companies that champion solutions to support travel advisors. With a global reputation for excellence, AMG is an essential business partner to agencies and suppliers, providing them with innovative products and services that offer a competitive advantage in today’s leisure and corporate markets. With more than 25,000 top-performing advisors generating $20 billion in revenue, AMG empowers agencies to achieve greater success financially, professionally and personally.
About the Position
We are looking for corporate travel representatives to join our remote workforce. Agents handle incoming calls from clients looking to book all trip components (air, car, hotel, and rail) in accordance with corporate policy to best meet customer travel objectives. Candidates must be able to handle reservations via phone and queues. Candidates must have the ability to problem solve and follow client policies and procedures. Strong international or ticketing experience a plus.
Requirements
- Two years of experience working in a corporate travel environment
- Proficiency on at least one GDS (Sabre, Apollo, Travelport +, Worldspan or Amadeus
- Working knowledge of Microsoft office products
- Availability for weekend and holiday shifts
- High-speed Internet access and a quiet work area at home as well as own computer and headset (specs available)
- Self-starter capable of working independently
- Ability to handle multiple tasks with flexibility and ease
- Aptitude for providing superior, personalized customer service to a diverse clientele
- Outstanding listening skills to identify needs by asking questions to elicit what customers really want
- Excellent verbal and written communication skills
Please send your resume to hireme@agent24.com