What do you like most about Travefy?
I have been a Travefy customer for over 6 years now and finding this software 5-stars. They are continually adding more functions which makes the software easier for the agent but more importantly - exceeds expection for the client. The training webinars are great learning tools. The "Marketplace" within Travefy is fantastic as many other agents using Travefy post their Itineraries and Proposals that others can use freely to build your own. I have gotten many compliments from my clients as to how professional I am and have saved many "headaches" from clients traveling as all the information and documents are within the emails and links.
What are some areas of Travefy's product that could be improved?
Travefy is constantly listening to agents and as such the software is continually improving almost monthly. Agents are asked to submit suggestions which are read by program developers and are answered - which makes an agent feel that at least someone is listening. Naturally every idea from every agent can't be implemented, but at least they are acknowledged making one feel that they are being listened to.
What problems does Travefy solve for you?
To me, I have gained loyal customers because of the detail presentation given to them - all the documents can be included in the itinerary. Travefy also has an APP which can be downloaded for the client to have all the information no matter where they are in this world. The graphics, the city guides for almost every port allows the client to have all the knowledge of the places they are visiting. Easy to put together a total itinerary. This has allowed me to have my clients give referrals to others and makes me stand out as a travel advisor who cares for his clients.
What do you like most about Travefy?
I absolutely love Travefy! The itineraries, ability to move a booking over as an itinerary easily, ability to upload passports, invoicing, the library. You name it, I love it. But what I love most about Travefy is their customer service and how they listen to travel agents wants and needs.
What are some areas of Travefy's product that could be improved?
Currently I don't have anything that could be improved - however they are always coming out with something and I think, that is great - I needed that. So they know my needs before I do.
What problems does Travefy solve for you?
The one issue I had was not really an issue but I wanted to be able to upload passports and now we can.
What do you like most about Travefy?
With so many itinerary builders available, I think I've tried all the free trials out there. Travefy was definitely the best option by far. As a company, they prioritize process and system improvements which was really important to me since the industry is always changing. Their customer service is super responsive if you have a question or issue and are always happy to help. My clients are absolutely obsessed with the Trip Plans App too!
What are some areas of Travefy's product that could be improved?
As a full blown CRM I think it works well if you are booking simple things like cruises or group escorted tours, but for FITs I just don't think it's robust enough yet (aside from proposals and itineraries). They've made a lot of improvements/adjustments over the last year with tasks and automation which is great, but there's not a way to add detailed invoicing yet. You can collect a credit card authorization, but I just like having more detailed invoices, so I still do all of that and direct client communication via TravelJoy.
What problems does Travefy solve for you?
The layout of my itineraries is always organized, plus with the library and marketplace, there are numerous ways to cut down on the time it takes to build everything out.
What do you like most about Travefy?
Travefy has been amazing for my company. The ease of use and the ability to save my companies documents to the systerm is great. From the webpages to the proposals and itineraries, I am completely satisfied, worth every cent.
What are some areas of Travefy's product that could be improved?
The only area I would like to see improvement is for my clients to have the ability to add activities to their trip from their app.
What problems does Travefy solve for you?
It has streamlined my proposal process and my clients absolutely love it! Money and time saver not having to send physical travel documents to my clients.
What do you like most about Travefy?
Travefy allows for easy itinerary building with places to put information separated from dated itinerary items. It is easy to drag and drop and organize items.
They also offer signatures for Credit Card Authorizations and insurance waivers that help protect your business and that can be customized to provide detailed inclusions and exclusions.
What are some areas of Travefy's product that could be improved?
Allowing Terms and Conditions to be incorporated into the Credit Card Authorizations more inherently.
What problems does Travefy solve for you?
It is easy to get Credit Card Authorizations without it being a complex process, so even those clients who are not tech savvy are able to do it and protect me and my business.
What do you like most about Travefy?
I love that Travefy not only allows me to create and save my own itineraries but also has tons of itineraries in its database making my job so much easier.
What are some areas of Travefy's product that could be improved?
I'd like to be able to provide my clients with several options in one proposal. I've learned to make it work but I'd like to see what Travefy could create that would allow me to do build more than 1 option in 1 proposal.
What problems does Travefy solve for you?
Oh! they make my life so much easier. Quoting and creating itineraries is a breeze. What would take me 15-20 mins before (just typing out) now takes me 3-5 minutes, all because I have everything pre-set.
What do you like most about Travefy?
I have been using Travefy for a few years now and absolutely love it! It takes some time to build your library, but their support is super helpful. I love that I can access itineraries or quotes on the go. I recommend it to colleagues anytime anyone asks about it!
What are some areas of Travefy's product that could be improved?
I really do wish we had folders for easier organization. I get that many like the label system, but for me, folders would be so much easier.
What problems does Travefy solve for you?
I love being able to "hide" a quote if someone decides not to book with me. And once a client travels, I can "hide" their itinerary, I also love how easy it is to put together quotes, and edit them without having to redo an entire email.
What do you like most about Travefy?
Travefy is great for new advisors who want to make sure their processes are in place. From marketing (websites) to documentation (e.g., secure CC authorization forms) and travel itineraries, their features provide enough operational support to business owners without being overly pricey. Plus, they're constantly releasing new and exciting updates to their platform!
What are some areas of Travefy's product that could be improved?
I would love the forms to have conditional fields, and it would be great to build out the CRM portion to include more components than standard personal data.
What problems does Travefy solve for you?
Travefy allows me to have a streamlined presence with websites/landing pages, forms, and itineraries in one location.
What do you like most about Travefy?
I have used Travefy from day one. I love it and the travel pocket app.
What are some areas of Travefy's product that could be improved?
I am switched to Tern so that I could track commissions for myself & my team and have a more robust CRM system.
What problems does Travefy solve for you?
Beautiful itinerary builder with app capabilities.
What do you like most about Travefy?
I love the professional proposals and itineraries that I am able to create on Travefy. It has a modern, clean look compared to other similar products. Travefy helps me stay organized and helps me to run my business like a pro. My clients and I love the app, which makes it so easy to keep travel documents and plans organized and at our fingertips.
I love that Travefy is continually adding new features based on requests and feedback from those using Travefy. The training webinars are excellent learning tools. The "Marketplace" within Travefy is a helpful tool for sharing our library items so that nobody has to reinvent the wheel.
What are some areas of Travefy's product that could be improved?
Travefy is very receptive to user feedback and makes changes based on Travel Advisor needs. From what I understand, new features are soon to be released, and I look forward to seeing what those include. Everyone has been asking for Library Folders so hopefully this is one of the new features.
What problems does Travefy solve for you?
Organization, sales tools, simple CRM, automation, task lists, professional proposals and itineraries, automatic flight status updates.
What do you like most about Travefy?
I've been using Travefy for a while now, and what I love most is its professional layout—it gives my travel itineraries a polished, high-end feel that impresses my clients every time. The new Marketplace feature is a game-changer. It’s a time saver, offering detailed information on locations and services in one convenient place. This has streamlined my workflow significantly, allowing me to find and include destination details effortlessly. Overall, Travefy continues to be an essential tool in my travel business, providing both professionalism and efficiency.
What are some areas of Travefy's product that could be improved?
As a luxury travel advisor, I love using Travefy, but I’ve noticed that not all luxury vendors are listed on the platform. For example, I often sell trips with the Ritz Carlton Yacht Collection, but I have to add them manually, which can be time-consuming. Expanding the vendor list to include more high-end, luxury travel partners like this would greatly benefit advisors focused on premium travel experiences. Having these vendors readily available would make the platform even more efficient and appealing for those of us in the luxury market.
What problems does Travefy solve for you?
Travefy solves several key problems for me as a travel advisor:
Time-saving: It streamlines my workflow by consolidating all essential tools in one place, from itinerary creation to client communication. I no longer have to switch between multiple platforms, saving valuable time.
Sleek & Stylish Presentation: Travefy's professional, visually appealing layout makes it easy to present itineraries in a polished, high-end format that wows my clients and reinforces the premium experience I strive to offer.
Centralized Client Management: It is a one-stop solution to store and organize all client details, preferences, and booking information. This keeps everything accessible and organized, helping me manage trips efficiently without losing track of important details.