What problem does Travefy solve?Travefy gives you the essential tools you need to stay organized, look professional, and run your business like a pro.
What do you like most about Travefy?
I have been a Travefy customer for over 6 years now and finding this software 5-stars. They are continually adding more functions which makes the software easier for the agent but more importantly - exceeds expection for the client. The training webinars are great learning tools. The "Marketplace" within Travefy is fantastic as many other agents using Travefy post their Itineraries and Proposals that others can use freely to build your own. I have gotten many compliments from my clients as to how professional I am and have saved many "headaches" from clients traveling as all the information and documents are within the emails and links.
What are some areas of Travefy's product that could be improved?
Travefy is constantly listening to agents and as such the software is continually improving almost monthly. Agents are asked to submit suggestions which are read by program developers and are answered - which makes an agent feel that at least someone is listening. Naturally every idea from every agent can't be implemented, but at least they are acknowledged making one feel that they are being listened to.
What problems does Travefy solve for you?
To me, I have gained loyal customers because of the detail presentation given to them - all the documents can be included in the itinerary. Travefy also has an APP which can be downloaded for the client to have all the information no matter where they are in this world. The graphics, the city guides for almost every port allows the client to have all the knowledge of the places they are visiting. Easy to put together a total itinerary. This has allowed me to have my clients give referrals to others and makes me stand out as a travel advisor who cares for his clients.
What do you like most about Travefy?
I have been a travel agent since March 2022 and I joined Travefy in the Fall of that year. It was one of the best decisions I have made! I found it an excellent resource off the bat for developing itineraries, but now there are so many additional options that I can appreciate! I love the Marketplace, and city guides! Being able to add my suppliers without having to add everything myself works wonders! Thank you Travefy!
What are some areas of Travefy's product that could be improved?
I do wish there wasn't as much chatter leading up to the point of a webinar this week. Time is important to my busy life! Still, the webinars are helpful
What problems does Travefy solve for you?
Travefy solves the problem of clients feeling lost when their trip has been created! They can find ALL INFO put together on their app, including tickets, booking #s, and addresses to every single thing they are going to do on their trip
What do you like most about Travefy?
I’m new to the software, so far I’m enjoying it. It’s easy to learn and navigate. I love that it gives you a great starting point (Templates). The training sessions have been on point and great to follow. I haven’t been working with it that long, so I haven’t found any Flaws. So far Travefy has been my go to. I don’t need to look any further, I have found everything I need all in one spot. I’m an organized person and I love to have things in order.
What are some areas of Travefy's product that could be improved?
I have nothing at this time. Keep up the great work and listening.
What problems does Travefy solve for you?
The problem that is solves for me, is I don’t have to run to any other software or site to get things done. By being new in the travel industry, I’m not overwhelmed. Travefy makes me want to learn more and I get excited about using it.
What do you like most about Travefy?
Expertise, training and support. Also they are very sympathetic
What are some areas of Travefy's product that could be improved?
Better tools for proposals and marketplace to easy independent advisors. Improve CRM and chat
What problems does Travefy solve for you?
Itineraries management, CRM tools and suppliers info
What do you like most about Travefy?
I've been using Travefy for a while now, and it has truly become an essential tool for me as a travel advisor. The platform is incredibly user-friendly and makes building itineraries and managing clients so much easier. What I love most is how it keeps evolving, always adding new features that enhance my workflow. The clean interface allows me to create beautiful, detailed itineraries with photos, maps, and daily schedules that my clients appreciate. The ability to collaborate directly with clients and make updates in real time has been a game-changer. Plus, Travefy integrates seamlessly with other booking systems, making sharing itineraries a breeze!
What are some areas of Travefy's product that could be improved?
I love everything, and at the moment I dont have anything to add to the improvement section.
What problems does Travefy solve for you?
Creating proposals and itineraries, its a great tool, and it keeps your clients information safe, secure and handy
What do you like most about Travefy?
The app which allows my clients to access all their travel details and documents on their trip. I've found that the flight notifications for delays and cancellations are often faster than the airline and the ability for clients to also message me on app is really terrific.
What are some areas of Travefy's product that could be improved?
Formatting emails to the client - there isn't a good way to add bullets, etc. When building proposals, the hotel descriptions and photos are sometimes minimal or outdated so have to be replaced. Eventually, though, you end up building your own library of things to pull in.
What problems does Travefy solve for you?
Detailed proposal and itinerary building. And access to an app that my clients can use on trip. It's just that extra thing and the convenience that makes me and my research for them, stand out.
What do you like most about Travefy?
So many things. The proposals and itineraries are easy to build and look beautiful. The app provides clients with real-time flight updates and offline document access. Security for credit card authorizations and passport uploads. The ability to quickly chat with clients during travel if necessary. And the Travefy team is the best in the industry, always responsive to feedback and adding new features, making the travel advisor's day a little easier.
What are some areas of Travefy's product that could be improved?
It would be great if we could integrate sending and receiving emails within the platform so that all client correspondence is documented in one place.
What problems does Travefy solve for you?
It makes me look professional and credible to clients. The web builder saves me money and time with how easy it is to use and the flexible marketing opportunities it offers.
What do you like most about Travefy?
Professional look for clients and the option for them to approve an itinerary. I also love that I can incorporate forms such as a credit authorization!
What are some areas of Travefy's product that could be improved?
chat feature including notifications and the the air changes.
What problems does Travefy solve for you?
Including a credit authorization as part of my intake form. Life changing!
What do you like most about Travefy?
I found Travefy software to be incredibly user-friendly and easy to master. The abundance of training videos and live Zoom sessions provided a thorough walkthrough of its features, making the learning process seamless. Additionally, the FAQ page and online chat support are invaluable resources; I consistently receive prompt and helpful responses.
The interface is intuitive, and I appreciate the thoughtful layout and organization of the PDF trip files. Our clients have particularly enjoyed using the TravelPlans App, which enhances their travel experience by allowing them to follow along easily during their journeys. Overall, Travefy has truly elevated our travel planning process!
What are some areas of Travefy's product that could be improved?
Overall, Travefy is an excellent tool for travel agencies, but I’ve identified a few areas where enhancements could be beneficial.
First, while the trips screen allows sorting by travel date or trip name, it would be a significant improvement to also organize trips by travel location or travel partner name. Adding these options would enhance usability, as I find the current tagging system to be somewhat limited in effectiveness.
Additionally, when I click on a client’s name and select the “send forms” button, I’d appreciate a wider dropdown menu. The current layout doesn’t provide enough space to display the full form names, which often leads me to search through the library instead of sending forms directly from the client page.
Regarding form creation, it would be fantastic to have the option to insert tables within forms for client input. For instance, our client profile form previously included a table for each traveler, but this feature is lacking in Travefy. As a result, we’re still relying on Word documents, which makes the process cumbersome and lengthy.
Lastly, when adding hotels to a trip, I often find that the descriptions and images are underwhelming. The provided descriptions tend to be quite basic and lack the engaging detail that excites clients about their accommodations. Similarly, the images can be hit or miss, leading me to edit and enhance this information myself more often than not.
I believe addressing these areas would further elevate the user experience and enhance the value of Travefy for travel agencies.
What problems does Travefy solve for you?
Travefy effectively addresses several challenges we face in itinerary planning. By consolidating itineraries into the platform, we can easily identify any potential overlaps in activities, ensuring a smoother travel experience for our clients. The software's user-friendly design and visually appealing layout make it easy to create organized and engaging itineraries.
Additionally, Travefy allows us to save frequently used itinerary components, which significantly reduces the time spent on repetitive tasks. This feature streamlines our workflow and enhances overall efficiency, allowing us to focus more on delivering exceptional service to our clients. Overall, Travefy has proven to be an invaluable asset in our travel planning process.
What do you like most about Travefy?
It’s user friendly! I was able to subscribe and start working more efficiently from the get go. On top of this, their team is helpful, supportive and always trying to improve Travefy. They have lots of great webinars and trainings that have been quite useful.
What are some areas of Travefy's product that could be improved?
I love that I can send forms and itineraries directly to a clients email from Travefy. However, I wish the messaging that went along with said forms and itineraries was a bit more advanced. For example, able to use hyperlinks in messages, underline, bold, italicize, etc.
What problems does Travefy solve for you?
I originally purchased Travefy for assistance with itinerary building. It’s amazing for that but has so many other great benefits. I’ve recently been using Travefy to create tasks list and structure my workflow with Tique’s templates. It’s been a game changer!
What do you like most about Travefy?
The ease of forms, waivers and itinerary integration. I love my library and the ability to save all that I have created. It keeps me organized and allows me to present myself in a professional way to clients. I also like Market Place for ideas and established items to pull in and enhance your own library. Lastly, I like the customer service and training teams. They are so accessible and always willing to help solve a need or question.
What are some areas of Travefy's product that could be improved?
Possible email formatting when sharing forms, authorizations.
What problems does Travefy solve for you?
Time saving! With just one software, I can create an itinerary, save and change it as needed, generate leads through forms, protect myself with waivers and authorizations, offer custom landing pages for my groups, integrate with outside tours and vendors, all while presenting myself in a clear, clean, creative and professional manner to my clients.
Travefy allows me to tailor my itineraries, waivers, authorizations, landing pages to each of my clients needs without having to reinvent the cart each time. The time-saving to me is invaluable. I have been using Travefy for 4 years and have been able to establish an extensive library as to where I can easily throw together a quick general itinerary to send off to a potential client while I work on their estimate. It gets the client excited and gives me a little time to create a more custom itinerary once plans have been made.
But, even more than that, Travefy gives me confidence and security with their waiver, authorization and forms section. I have concrete proof of dates, acknowledgments and the flexibility to to create, change and save them for different scenarios, vendors, etc.