At first, most host agencies seem about the same. When I began interviewing with my shortlist of host agencies, it was clear to me that UTC was head and shoulders above the rest for a variety of reasons. From their personal mentorship program (MentorU) to supplier relationships, UTC continues to surpass my expectations. Even after graduating from MentorU, I feel ongoing support from the UTC team and my fellow independent affiliates of the UTC family. The culture of engagement, encouragement, and expertise has really helped me meet (and significantly surpass) my goals for the year. Simply put, UTC rocks!
After 20 plus years in a brick & mortar agency I downsized my agency to a 5th floor office suite for two. It was a super easy transition to UTC Pro as we already used Amadeus & vcom vendors. The UTC staff is a well seasoned group of travel professionals who are always pleasant and go above and beyond to be helpful. In two years I've never had one accounting issue. I wish I'd done this years ago. It has so simplified my business. I can enjoy "selling" instead of chasing down commissions!
I was cut loose by AAA when they ended their home based program with only 2 weeks to find a new agency to be able to book.
I was one of the best things to happen to me. Uniglobe has been wonderful. 3 months of training, constant ongoing training and webinars, one on one support and more. Uniglobe has a large list of preferred providers who pay us higher commissions, and have separate contacts, and direct help. We have a conference every year where we can learn and meet each other, and the suppliers. If I have a client, destination, or a unique question there is a forum with all the other Uniglobe agents. Someone can always help.
I am a much more confident agent. My income is growing.
I highly recommend Uniglobe as a host agency. I have been in the business for 40 years. A few years ago, in looking for a new way to do business, I found Uniglobe.
Every answer to any question I asked them blew my mind.
They want me to maintain my company name.
They don't care if we do business elsewhere (but after a few months you will not want to ).
They give you vcom membership as part of the package.
The support is amazing. The people are so nice that after meeting a lot of them at various conventions I wish I lived in California so I could pop in and say hi once in a while.
They are very helpful if you have a question or need assistance with something.
Their partner relationships help you accomplish a lot if you have a valid problem with a supplier. Partners love them and they treat their partners like family.
Those who have been members far longer than me (March 2013) talk about them being like a family. Even though I am on the east coast, I can see that.
I would find it hard to believe that there is a better host out there. I gave up my office, staff, phone bills, ARC, commission tracking, employees, and driving through winter snow to earn more money with much fewer expenses
I love Uniglobe!
I worked for a local travel agency in my city of Louisville, KY for more than 26 years. After my office was closed down, I decided it was time to go out on my own. I was introduced to Uniglobe Travel Center by a friend of mine who had great things to say about them.
After working as an independent agent with Uniglobe for about 5 years, I realize I had wasted too much time with an agency that really didn't care about you and your business.
With Uniglobe Travel, if I have a problem (computer, airlines, tour company), I can call them and talk to a person (who I have meet) who really cares. I never have to wait for help from them. The commissions from cruise line, tour companies and airlines doesn't get any better.
You will not find a better host agency to work with than Uniglobe Travel Center!!! They treat you like family. Honestly!
Uniglobe Travel has been my host agency for 11 years. I have nothing but positive things to say about UTC. They are extremely professional to work with, answer questions/concerns promptly and most importantly, want to help me grow my business so we are all successful!
I would not hesitate to recommend Uniglobe Travel Center to any agent/agency looking for a host agency. Top-notch people. Top-notch business.
When I started considering a home-based agency, I had a lot of questions and hesitation. But as soon as I found out Uniglobe was hosting, my decision was made. I didn't even want to research any other host companies. After having had a Uniglobe franchise/storefront 15-20 years ago, I knew that Uniglobe was the best and most reliable name in travel. I knew the support and training for Uniglobe Travel Center would be as fantastic as it was for the franchise. I was right. There's nothing as reassuring as having the Uniglobe name behind you when you are dealing with suppliers.
We are an on-site corporate travel office issuing 400-500 airline tickets every month along with the corresponding hotels and rental cars. 99.9 percent are booked via the GDS (Sabre). We were with American Express for over 10 years. We have an awesome travel team with extensive experience and really manage our organization’s travel quite well. When Amex decided to re-nig on our last contract and eliminate hotel commissions we went looking. Uniglobe Travel Center offered us exactly what we were looking for and more! We realized that we didn’t need to pay exorbitant rates for someone to tell us that we manage our travel so well. Uniglobe offered a much lower transaction fee, 100% commission return, monthly reporting, and the bonus is an excellent support and accounting staff! The entire staff at Uniglobe Travel Center can best be described as professional, responsive, cooperative, knowledgeable, concerned, open, persistent, expeditious, sincere, friendly, and simply amazing! We have been with Uniglobe Travel Center for almost 4 years and look forward to a long and lasting relationship. Thank you!
David Pfalzgraf, Team Leader, Travel
CARF International
Tucson, AZ
After only one year I was cut loose from my previous hosted travel company with no warning and only 1 week to find another.
Uniglobe has been wonderfull! I feel I wasted a year with the other company. Uniglobe has given me more training. Things as a new agent I never knew were out there . I get more confident every day. Carol and Rose are doing an outstanding job!
If you feel alone and want to be successful I highly recommend Uniglobe!
Uniglobe travel is a magnificent host agency. They are multilingual which is important in today's travel industry. Uniglobe is extremely supportive to their members. Educational opportunities are always available from marketing plans to product education. The members of Uniglobe are a true family always helping one another with travel questions. You will not go wrong if you join Uniglobe.
I've been a home-based agent since 1990. For the first 15 years, I had a local host agency. I moved to Uniglobe because they offered 100% commission, membership in Vacation.com, great commission rates with suppliers I used, and they would allow two agents to have GDS hookup for the same monthly fee.
Any questions I have(generally I submit them via email) are answered right away either by phone or via email, commissions are paid on time, and I get any help I need with GDS issues. I can see the status of my commissions (what has been paid, what is currently being paid, and what bookings are still open) at any time through their online agent center. In addition to being really efficient, they are genuinely nice people who are always pleasant to deal with. I highly recommend them.