As a 'newbie' travel agent, I found TravelOnly to be exceedingly useful and user friendly. They helped me resolve my struggles with finding credible information.
As a beginner, I also found the 7-day challenge to be exceptionally resourceful and to provide a solid head start. Narrowing down my hosting agency options was another thing I struggled with and TravelOnly successfully helped me resolve it.
Also, the tax advantages provided by TravelOnly are great and by relying on them I have successfully managed to balance my professional and personal lives.
You will not regret joining them!!!
Travelonly was not a supportive company nor was it's training flexible watching a video doesn't teach you anything about the nightmare of an accounting program they have. I was a fairly new agent who just received his TICO and I fell victim to a scam concerning a man booking fraudulent flights. The company sent me concerning emails stating that I would be paying back any charge backs from any credit fraud even though I cancelled all the flights.
I will not be paying back anything. Instead of helping me cancel them they decided to send me nasty emails while my mother was in the hospital. As well the CEO saw this Facebook post a blew up my phone 4 times then found me on FB and threatened me with lawyer's for a truthful review. Not slander this is the truth. I do not wish to move forward in a positive or professional manner with this company as they didn't for me... Also Gregory Luciani decided to keep my wedding money for the bookings I had for Dominican and threatened me with legal action because I fell victim to a scam. Not professional people at all all they want is money in their pockets! Go with a different agency for your business this one is unprofessional and they don't care about the agents well being at all.
Jesse, We are sorry we had to terminate your contract. We had no choice once it was determined fraudulent activity had occurred. We tried to reach you on numerous occasions to resolve your issues but you choose to ignore us until it was too late. We take great pride in our training staff, curriculum and our company's reputation of providing the best support to our agents and wish you all the best in the future.
I don't find Travel Only to be user friendly. The lack of support is very disappointing.
Commission not paid by Travel Only for past traveled passengers-If the file is not closed by Travel Only Accounting, you must contact the tour company to find out if the file was paid, when, the amount and forward it to accounting. It is very time consuming, when Travel Only should already have on file if they have been paid by the tour operator. Files booked in Sept/2014 and Nov/2014 that were paid to Travel Only in Dec/2014 have still not been paid out to me and it's Feb/2015. Very time consuming process, and frustrating to say the least.
Invoicing is a nightmare. The invoicing system is not user friendly. It's difficult to learn by watching training modules, and the hand outs to follow are not up to date. Again, very frustrating.
Renewal after the first year of no fees- fees to pay if you don't meet a high criteria. If you do this on a part time, or probably most full time agents are not likely to reach the criteria. In my opinion not worth the fees to continue on with the lack of support with Travel Only. Basically, you must learn and fend for yourself. Very disappointed in the lack of support from Travel Only.
Clients can not book air only on the Travel Only website due to fraud. Yet, all other agency websites offer clients the option to book air only.
TravelOnly is the best host agency because;
It has the most profitable agents in Canada
Lowest overhead with great tax advantages
The ability to balance work and personal life
State of the art technology to help grow, market and maintain my business
FAM’s when and where I want
Preferred Supplier relationships with all the major tour operators, airlines, hotels, cruise lines, insurance and car companies to ensure competitive pricing
Owning my client list
Direct deposits with live sales reporting
Live accounting/admin/executive support
Family own and operated
Proud Canadian company celebrating 40 years of success
Most importantly because I work here :)
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