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Top Review

February 21, 2025

Enjoy working with Travel Only, good events, great partnerships. All information you need is available. You must be extremely self motivated as there is limited direct in person support and no check in. Training is all reading so not accessible to all. Software for admin very clunky to use; not very user friendly.

ALISSA SAUDER
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SML

Experience: > 11 years

Status: Currently with company

February 12, 2015
Old Review

I don't find Travel Only to be user friendly. The lack of support is very disappointing.

Reasons are:

Commission not paid by Travel Only for past traveled passengers-If the file is not closed by Travel Only Accounting, you must contact the tour company to find out if the file was paid, when, the amount and forward it to accounting. It is very time consuming, when Travel Only should already have on file if they have been paid by the tour operator. Files booked in Sept/2014 and Nov/2014 that were paid to Travel Only in Dec/2014 have still not been paid out to me and it's Feb/2015. Very time consuming process, and frustrating to say the least.

Invoicing is a nightmare. The invoicing system is not user friendly. It's difficult to learn by watching training modules, and the hand outs to follow are not up to date. Again, very frustrating.

Renewal after the first year of no fees- fees to pay if you don't meet a high criteria. If you do this on a part time, or probably most full time agents are not likely to reach the criteria. In my opinion not worth the fees to continue on with the lack of support with Travel Only. Basically, you must learn and fend for yourself. Very disappointed in the lack of support from Travel Only.

Clients can not book air only on the Travel Only website due to fraud. Yet, all other agency websites offer clients the option to book air only.

Roberto

Experience: > 11 years

Status: Currently with company

March 13, 2014
Old Review

TravelOnly is the best host agency because;
It has the most profitable agents in Canada
Lowest overhead with great tax advantages
The ability to balance work and personal life
State of the art technology to help grow, market and maintain my business
FAM’s when and where I want
Preferred Supplier relationships with all the major tour operators, airlines, hotels, cruise lines, insurance and car companies to ensure competitive pricing
Owning my client list
Direct deposits with live sales reporting
Live accounting/admin/executive support
Family own and operated
Proud Canadian company celebrating 40 years of success
Most importantly because I work here :)

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