I was with a previous host agency for 7 years and had to fight to receive almost every dime I earned. So many excuses and delays and lack of Head Office support. My previous agency may have been around for 25+ years but their services took a nosedive during covid and never bounced back.
Because of this I decided to leave and joined TTAND about a year and a half ago and I can't begin to express how happy I am to have switched host agencies.
TTAND works WITH their Agents by providing prompt immediate support; you can make a call and speak to someone immediately or put in a support ticket if you don't need immediate action.
The Founder is just an email or phone call away, always! He has even taken my calls while sitting at an airport! How is that for support and caring for his agents?
TTAND walks walk you through everything if you are unfamiliar or have questions.
The difference in host agencies is like night and day! I'm so glad I made the switch and wish I had done it sooner!
I have been in the industry for almost 22 years now and switch to TTAND about 4 years ago. My only regret it that I didn’t do it much sooner! Not all host agencies are the same!!! When you compare the tools (items to make life easier for us), marketing and support that TTAND offers to other host agencies there is absolutely no comparison! TTAND welcomes comments and suggestions. The head office staff is amazing! Whether it is support, marketing, accounting or even Flemming himself, they all go the extra mile to get back to you quickly and help in any way that they can. Commissions are paid promptly, communication is excellent and our websites and marketing are constantly being evolved (When you think that they can’t make it any better, they do!). We vote on many aspects of the company from a say in who are suppliers are, to how often we have meetings, to what tools we would like to see. With TTAND you feel like part of a family. During Covid we were constantly updated and TTAND is currently on its 4th program to keep us motivated and to encourage us to have some fun. Switching to TTAND was truly the best career move I made!
Re-entering the travel industry at the loving insistence of my Primary agent was scary. I had worked as an at home agent for a decade so I was not afraid of the work itself, but the thought of working through a host agency was new to me. TTAND embraced me whole heartedly and gave me ALLLL the tools I needed to succeed. My Primary agent is knowledgable and helpful, always ready to go to bat for me. This trend continues through to the head office where I consistently feel supported, particularly during COVID where TTAND truly went to extremes to help us agents take care of our clients as best we could. I am a TTANDer for life now - I cannot recommend a host agency more than I do TTAND.
I have been with The Travel Agent Next Door for 2 years and highly recommend them as a Host Agency. I was at a store front host agency for 5 years and I was reluctant to change to a home-based agency. I have absolutely no regrets. It is the best move you can make. I have more support with TTAND than I ever did with my store-front agency. You can call Head Office (Monday to Saturday) and the support team are always helpful and so pleasant. You are never made to feel like you are interrupting them or asking a stupid question.
Occasionally with some Supplier issues, I have even reached out to Flemming Friisdahl (The President) and he would promptly respond to my call or email. He genuinely cares about his Agents and is there to listen, support you and always has your back.
Do not hesitate to join the TTAND Family.
I have been with The Travel Agent Next Door since Feb 2020, prior to joining TTAND I was with another agency for over 25 years. I'm so glad I joined TTAND. The Support staff, Flemming and Penny are amazing and supportive.
Someone actually recommended TTAND to me a couple years ago...sure don't know why I did not make the move sooner. Thank you TTAND for allowing me to be part of your family.
TTAND provides amazing training and support to its new agent. They love to keep agents involved and informed. This especially helps during these difficult times. I would 100% recommend TTAND to anyone looking for a host agency!
If you want a full support agency behind you, this is the one to go with. They live up to (and often exceed) what they say they will do. The most amazing part is that in this very competitive industry, you really have someone who has your back at all times. The Travel Agent Next Door has grown unbelievably in the past 4 years, a testament to what it is doing right.
I am so impressed with TTAND. My previous host agency was nothing compared to TTAND. The support given to us partners is amazing. Any issue I have I can call Flemming or Penny directly and they help me right away. The entire support office is incredible to work with. It is such a breath of fresh air. They also have the best commission slips. I find that TTAND is so highly regarded in the industry. I also love the work they do to try to bring us together as a company. Even though we are home based agents we feel we are actually part of a team. The best decision I ever made was move to The Travel Agent Next Door. Thank you for all you do!!
Work from home with the best support and commission rates - what's not to love? If you are successful in the travel business or just starting out - this is is the place to be!
I was with another host agency here in Canada and TTAND is by far the Best, why:
#1. The Leadership - down to earth, supportive, focused and values driven. They often state, "we work for you!"
#2. Technology - wow - always coming up with new an innovative technology, state of the art websites, on line authorization forms - no scanning visa forms, vacation loans, referral programs - so much more.
#3. Better commission than other agencies plus bonuses
#4. Lots of marketing to help us grow our business
#5. Knowledgeable support group
#6. Dedicated groups manager - makes doing groups easy & painless.
I have been with The Travel Agent Next Door (TTAND) for the past 6 years. I made them move from another host agency I had been with for 14 years. It was the best decision I have made in my travel consultant career. The support we receive from management (Flemming, Rhonda and Penny) and the whole support team is second to none. I have not regretted my decision at all.
The marketing team works very hard to ensure we have access to many different options to advertise and market our services.
Since mid March, 2020, TTAND has been inconstant contact with us regarding the ever changing world of travel due to covid 19 and has been very supportive and uplifting through it all.
I'm so glad I am a part of the TTAND family and would not hesitate to recommend them to anyone looking for an agency to be their host.
Jill DeTonnancour
