I was with a previous host agency for 7 years and had to fight to receive almost every dime I earned. So many excuses and delays and lack of Head Office support. My previous agency may have been around for 25+ years but their services took a nosedive during covid and never bounced back.
Because of this I decided to leave and joined TTAND about a year and a half ago and I can't begin to express how happy I am to have switched host agencies.
TTAND works WITH their Agents by providing prompt immediate support; you can make a call and speak to someone immediately or put in a support ticket if you don't need immediate action.
The Founder is just an email or phone call away, always! He has even taken my calls while sitting at an airport! How is that for support and caring for his agents?
TTAND walks walk you through everything if you are unfamiliar or have questions.
The difference in host agencies is like night and day! I'm so glad I made the switch and wish I had done it sooner!
I have been with TTAND for 3 years. Unfortunately, my previous agency closed due to covid......it all kind of happened very fast, but I am super grateful for the support and opportunities that have been given to me. I feel like we always have lots of support and the fees are extremely reasonable for what you get in return.
I switched to TTAND in 2021 and never looked back. The service they provide - and the care in which they provide it - is second-to-none.
With great people, great staff, and great suppliers, they help me be a better Travel Consultant every day. I am so proud - and thankful - to be working with this incredible company!
Having TTAND as our host agency has provided us with top notch tools, leadership, and a strong support office that continues to grow.
All agencies and agents are treated the same with equal opportunity. We are listened to, respected and the continuous development of new tools allows us to grow our business in a professional setting. A true team that manifests a team environment both within head office and within our agent community. Kudos to Flemming and and entire TTAND team!
I have been a Primary agent with TTAND for 2.5 years and I could not be any happier. I was always scared to take the chance and become an independent agent, always unsure of the unknown, but what a game changer. Being able to take control of your own business in every aspect and having the greatest support from TTAND's office has made my decision the best one. Not only is the support incredible, the daily updates, the webinars that are provided, the transition when I started has all been nothing but great!! Thank you TTAND for changing my life.
I have been in the Ontario travel industry since 1984 and owned my own agency from 1993 - 2023. Over the years all I heard from many DSM'S was that The Travel Agent Next Door would be the right Host Agency for me. I joined in 2023 and cannot say enough about their overall support whether it's for clients, marketing, web, supplier. internet and overall support - they ROCK. If you have any doubt as to whether TTAND is for you I can assure you they TOTALLY understand that without agents' sales they are nothing. So... that is reflected in how much they understand and deliver on every aspect of support.
I joined The Travel Agent Next Door with no experience in the field and after looking around for a host agency, I decided that this agency was the best fit. Why? For so many reasons starting with the amazing support agents get from head office. They offer training in all areas from supplier products to marketing to invoicing. And, if there's something you can't find training on, they're always available to help in any way. This level of support was absolutely crucial to me especially coming into the industry as a newbie. They offer agents their own website, marketing material that is mailed out to clients, promotional ideas to put on social media and so much more - the things that you are too busy to do, they'll take care of it for you. Their annual conferences are a great way to get to know other agents and suppliers and you'll notice the camaraderie right away - it really is a big family of agents that help and take care of each other. The owner Flemming and his wonderful wife, Rhonda are never too busy to answer your emails and are always open to suggestions on how to make things better. They believe in growth and their flexibility shows they want the best for the agents. If you're looking for not just a good host agency, but a great host agency, look no further than The Travel Agent Next Door. There's a reason why it's the largest in Canada!
*****The Travel Agent Next Door is the Best !!!!
I have been in the travel industry for over 32 years, working in bricks and motar environment -as ticketing agent, travel consultant, trip planner, and branch manager. About 15 years ago 2009 shifted to Independent home based agent, the host agency was difficult to deal with. In 2014 met up with Flemming -The Travel Agent Next Door - signed that day and never looked back.
Started in larger city, moved in 2017 to smaller northern community - but with TTAND continued support, communicating, providing technology, marketing and website, made this possible. During Covid was especially appreciated did not feel alone - was in TTAND community keep us informed and supported. I am so appreciative and would highly recommend checking out The Travel Agent Next Door.
I recently received my 10 years Service award. TTAND support, recognition, communication, technology, marketing has made this possible. Thank you.
Joining TTAND has been the best decision for my travel business. After taking several years off, I decided to get back into travel in 2024 and TTAND’s support system is more than I could have imagined. They give their agents a wealth of resources and a dedicated support team available by phone for immediate assistance or you can submit a support ticket with same day or next day response times.
The onboarding process is straight forward and the owner of TTAND met with me to discuss being an agent with them. He took the time to introduce himself and his company as well wanted to get to know me.
I feel completely supported by TTAND to be successful, and they provide me with all the resources to grow my business. Their technology platforms, agent sites, and marketing give me everything I need to provide my clients exceptional service.
If you are looking for a host agency, or you are a new agent looking to get into travel, TTAND is an excellent choice. I highly recommend them for their professionalism, expertise, and for their dedication to helping agents succeed. I am happy to be a part of the TTAND family!
Joining The Travel Agent Next Door has been the best move. We are all a part of a large team, where yes we all have different roles, but the support is amazing. As I grow as a certified travel agent they are right there with me. Everyone from the CEO to my fellow agents. They are also a lot of fun to hang out with! Best move ever. What are you waiting for?
I have been with TTAND since the very start, I joined just a few months after they started in Spring of 2014 after being at a bricks and mortar of over 25 years and I just celebrated my 10th Year Anniversary with them. I am very happy with this host and feel it is one of the best in Canada. We continue to grow, learn new and innovative ways to worker smarter and not harder. Our Head office has an amazing support system and I am surrounded by a wealth of professionalism & knowledge with over 1000+ agents from coast to coast who is always willing to share ideas and be of asssistance. We are truly a big family and it shows!