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The Travel Agent Next Door

The Travel Agent Next Door

www.thetravelagentnextdoor.ca
160 reviews
travel agent next door host agency logo
travel agent next door host agency logo
www.thetravelagentnextdoor.ca
416-367-8263
Email Host Agency
#1003 - 55 York Street Toronto, ON M5J 1R7 (Also AB, BC, MB, NB, NL, NS, ON, PE, QC, SK)
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All Reviews

160 reviews
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Top Review

February 12, 2025

I have been a qualified travel advisor since 1991. I had a Uniglobe Agency before 911 and I worked part time as an outside sales rep for years while working full time elsewhere. When I lost my full time job at director of sales during Covid I decided to go back to my 1st love of travel and TTAND was the name I heard the most when researching who I wanted to work with. TTAND gave me all the support I needed to get the best prices for my business. Flemming has always responded to my request for help. And the inside customer services people are great! Albina has helped me the most. She not only tell me what do to but she takes the time to teach me. Pamela, James and others have always been very helpful. I love being part of a big team. I met Charlene Smith at my doctors office and she has helped me learn the system more than anyone. I may work from home but I am never alone! I do travel with my team at The Travel Agent Next Door!!

Helene Vail
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Norma Wheeler

Experience: > 11 years

Sales: $150k-$499k

Status: Currently with company

September 03, 2021
Old Review

After 8 years at a brick and mortar agency and 3 years at another host agency I decided, during Covid 19, to make the switch to The Travel Agent Next Door. I am very happy that I listened to another agent who worked with them and took her advice. From the first of a number of calls with Flemming I knew that we would work well together. He was very open and candid about how the company works and the benefits and responsibilities. From the time I signed on there has been great encouragement and support available at all times. From extra training to group events, even though virtual at this time, agents are encouraged and assisted in everyway. I believe we are considered partners and our needs are put top of mind so our opinions and needs count.
There is a large team available to answer any questions in a timely manor. There are people who encourage interaction and meeting together between agents.
When considering how to move forward our opinion is sought and considered important. If you are looking for a good host agency I don't think you can find a better one than The Travel Agent Next Door.

1
0
1 person found this review helpful. Did you?
Cathy Wiechnik CTC

Experience: > 11 years

Sales: > $1 million

Status: Currently with company

September 02, 2021
Old Review

After spending 10 years with another host agency, I decided to move to The Travel Agent Next Door (TTAND) after consulting with colleagues who had left the same host to move to TTAND. It was the best decision I have ever made for my business, for my career. In the three years since my self branded agency "XCURSIONS" has been hosted by TTAND I have seen my business grow, and my profits increase substantially. Flemming Friisdahl's "Win Win Win" motto which translates to a Win for the Supplier, a Win for TTAND and a Win for the agent is unique in this industry. If Covid has taught us nothing, it has taught us that all facets of the travel industry need to work together and support each other if any of us are to survive.
While the past 18+ months have been the most excruciating of my career, having The Travel Agent Next Door in my corner has kept me in the industry. Without the constant support of Flemming and the whole head office team I am certain I would have ended my career, even though I absolutely love it.
With travel slowly coming back, I am more grateful than ever that I am moving forward with The Travel Agent Next Door. I truly feel a part of this amazing company, and am excited for what is to come.

2
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2 people found this review helpful. Did you?
Camille Wilson

Experience: 1-5 years

Sales: $150k-$499k

Status: Currently with company

September 02, 2021
Old Review

I reviewed and interviewed a few host agency options and chose The Travel Agent Next Door based on their commitment to support. Navigating the tourism industry in this very trying environment has been challenging. The Travel Agent Next Door has been 100% consistent in being there for all agents. Quick access to ask questions, support on using the administration tools and also help in working with various suppliers. In addition to continuous learning options to keep us up to date. Direct access to the owner, who is very hands on in ensuring you have all you need to be a success. No regrets in my choice. I'm very grateful for my time here!

2
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Bill Parise

Experience: > 11 years

Sales: $150k-$499k

Status: Currently with company

September 02, 2021
Old Review

The moment we came onboard with TTAND we couldn't be any happier. They checked all the boxes we were looking for in a host company, and the fact that we really didn't know much about them when we joined came to light each and every year we have been with this amazing organization.

Flemming and Penny have been so supportive of our transition and the staff truly make you feel like family. Under the circumstances with Covid, from day one TTAND has been there for us and really have gone out of their way to ensure that we were always taken care of. Like a true family, they made it their goal to put us first during these struggling times, and this really gave us the reasurance that we chose the right host company for our travel business.

The warm and compassionate staff at TTAND always made us feel welcome, comfortable and proud to be a partner.

Our hopes are that we get out of this Covid nightmare and start to go back to normal in our travel business that has been our passion for almost 20 years now. All we can say is that there is no other host company that we would ever consider after being a part of the TTAND family and if we ever did decide to move on it would be retirement from this industry we have loved for so many years.

Thank you Flemming, Penny and to all the wonderful staff of TTAND that makes this company so special. We truly hope our journey continues on for many years to come!

Bill & Maria

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1 person found this review helpful. Did you?
Kerry Bell

Experience: 1-5 years

Sales: > $1 million

Status: Currently with company

September 02, 2021
Old Review

I was with another host agency & I can tell you that moving to The Travel Agent Next Door was the best decision I ever made. The Leadership & support team always put you first & they are always approachable, listen and try their best to resolve any roadblocks you may have to success. It feels like one big happy family & they have been a tremendous support all through Covid. I would say to anyone considering joining a host agency - look no further - you have found the best - the best in terms of leadership, the best in terms of support, the best in technology, marketing, innovation & compensation. Look no further - you have found your new home!!

1
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1 person found this review helpful. Did you?
Cheryl Guyong

Experience: 1-5 years

Sales: < $149,999

Status: Currently with company

September 02, 2021
Old Review

I joined The Travel Agent Next Door in 2016 after researching many other options for consideration transition towards for either supplemental income and/or career change. In my due diligence, I can honestly say that TTAND truly went beyond my expectations. For me, that initial call was different from all others and became a catalyst that launched me into a new adventure chapter of life. My experience since continually heightens and exceeds being equipped and exposed to many opportunities to learn through their continual continuous improvement measures. The best part is being surrounded with a fun and supportive community culture amongst both the leadership team and fellow agents who facilitate a family atmosphere. So worth the investment being the best decision ever to have the freedom to explore being fully me having a business to be proud of to grow.

2
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2 people found this review helpful. Did you?
Susan Tuckey

Experience: 1-5 years

Sales: < $149,999

Status: Currently with company

September 02, 2021
Old Review

Being an avid traveler (95 countries), I knew that I wanted to transition to being a travel advisor. I looked at a few other host agencies and was disenfranchised with their websites. Knowing that I'd need to build my clientele from scratch, I knew that I needed a host agency with a focus on assisting their clients (aka agents) with the right tools. For over 3 years, I used the TTAND brand - until I woke up with a brand that was right for the experiences I wanted to sell. When I made the transition, TTAND was remarkable. The transition was seamless, all the while they had my back. The actual website is incredible versatile and can be tailored to specific needs of each agent. And the brilliance in that was TTAND knowing to use a platform that allowed that flexibility. Their web support team is remarkable - very responsive and also great listeners. When I say, "it would be really nice to have..." - it pretty much gets developed. But beyond the technicalities of a website, this is a company that truly cares about its agents. We are included in all big decisions. TTAND considers agent needs in concert with suppliers and the corporation. We are never left out in the cold. I've never experienced such transparent management - and if more companies operated like this, the world would be a better place. I love the support with not only TTAND but also other agents. It truly feels like one big family and I would never consider going elsewhere.

3
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3 people found this review helpful. Did you?
Jill DeTonnancour

Experience: > 11 years

Sales: $500k-$999k

Status: Currently with company

September 02, 2021
Old Review

I have been with The Travel Agent Next Door since 2015. I have been in the industry since 1995. Moving to TTAND was the best decision I have made in my career. I am always amazed at the new ways they go above and beyond to support us as agents. It is unlike any experience I have had with other agencies.
This past 18 months has been particularily hard on our industry and not once in that time did I feel alone or the need to leave the profession. The weekly meetings, check ins from our head office and continued support kept us going through this very difficult time. Right from the marketing team, support staff, management and everyone in between was always available for a call or email with questions or motivation. With their guidance I know we will get through this.
I am very happy with my decision to move to TTAND 6 years ago and look forward to many more years working with them.

1
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1 person found this review helpful. Did you?
Linda Lacroix

Experience: 1-5 years

Status: Currently with company

November 06, 2020
Old Review

As a brand new agent with no experience, TTAND has shown the level of support required in order to be successful. They are kind and generous with their time and the level of skill they have as a team is unbeatable. A fully designed and functional website is provided days after starting with them. You can really hit the ground running without worrying at all that you're all on your own. Thank you TTAND for all you do to support your agents, our success comes from you.

3
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3 people found this review helpful. Did you?
Dawn Johnston

Experience: 1-5 years

Sales: $500k-$999k

Status: Currently with company

October 19, 2020
Old Review

I started 5 years ago working with TTAND. I really appreciate the Knowledge everyone brings to this Company. Support is great. They are truly a company that cares for their Agents.

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1 person found this review helpful. Did you?
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