The Travel Agent Next Door

I have worked in the travel business since 2008. I first started as an Independent Agent 7 months pre covid with another Host Agency. I truly knew no difference until I had so much time on my hands during covid and began to look at other options. A light bulb moment occurred to me one day when I reached out to my previous host and asked if there was a game plan for how we as a team would hit the ground running once we made it thru covid. Or were we offering any support to fellow agents during these rough times. I had questions and was prepared to offer solutions if they were invited. I wanted a website and was told no you can’t have one yet other agent were running websites. It took 7 clicks to locate me if a potential client was looking for me. I was asking for time to discuss these pertinent issues. I set up a meeting with the Host Owner and was told by her second in command I had 10 minutes to present my offering and ask questions. At that point it was very clear to me that my business was of very little importance to that host.
Then I found TTAND.
I sent an inquiry email to TTAND and set up an eye opener meeting with Founder Flemming Friisdahl.
We were on different time zones, yet Flemming did not flinch at a late evening appointment. My questions were met with professional and caring responses. I recall thinking to myself can this really be the real deal. It has now been 2 years and 9 months and let me tell you TTAND IS THE REAL DEAL!

The support offered from TTAND at all levels by far has exceeded every expectation.
Flemming and Rhonda are the “REAL DEAL” and practice business the way business should be conducted. Transparency Transparency Transparency! If you need support beyond the support team’s ability, Flemming or Rhonda will never hesitate to call you. He has your back and truly recognizes the partnership between the agents/agencies and TTAND. Can you imagine getting a call every six months just to see how you are? That is the TTAND way!
TTAND is innovative and lead the digital way of doing business. If you need a tool to take your business to the next level, TTAND has it and if they do not, the back-end team will lead the way to bring it to fruition.
If you are even contemplating a change, please do yourself a favour and have the meeting with Flemming. It will be the best business decision you will make as a travel professional.
Thanks, TTAND I am very proudly selling travel in the millions now and could not have done it without you.

I took my time and did a lot of research when deciding to choose a host agency and I'm glad I chose TTAND. I started with TTAND as a newbie to the industry in mid-2019 and the support from all the Head Office team, as well as all the agents that are part of the TTAND family, has been incredible and needed. Having never been in the industry before, I can confidently say that I would not have made it through the Covid years without their support and guidance. It's not just "lip-service" when they say "contact us with any issues/questions - that's what we're here for"; it's true; I know because I've called with some really naive questions and never felt that I was a bother or that they'd heard the question a thousand times before. I also wanted to thank TTAND for constantly investing in the technology to help make the load a little easier. While nothing will ever be perfect for everyone, you're always taking our feedback and incorporating it into the upgrades and these small changes are making big differences!

I signed up with TTAND just before Covid hit after working for another "franchise-type" agency for 5 years. It was a very strange time and very difficult to get going, but The Travel Agent Next Door provided everything I need to operate as a travel agent and grow my small (but mighty) client base. The agency I work for is branded and everything works seamlessly through TTAND - tech support is excellent. I can't say enough about how secure and confident I feel that I am fully supported even as an associate (although I have to say that everything is set up so well that support is rarely needed). Thank you to Fleming and the entire TTAND crew. You are all awesome!

I recently made the decision to switch hosts. Previously, I paid no monthly or annual fees and I got what I paid for. I felt like I was bothering in office staff if I called for support. With The Travel Agent Next Door, it is definitely not like that. Support and training staff are paid by my fees so I certainly do not feel bad about asking even the most mundane question. Support staff are extremely helpful and knowledgeable and quick to respond. In my 5+ years as a home-based agent, I have never received a congratulatory email from my manager or host until recently from Flemming. It was great to get acknowledgement for an excellent month. The Facebook group is a wealth of information and a good way to "meet" peers. The restart of in person peer events will be very welcomed. Looking forward to many years of success

I've just joined The Travel Agent Next Door, and so far the support has been outstanding. A very professional organization. What they offer here is much more than I thought possible in a host agency, and much easier than starting my own. Having my own online agency in the past and knowing the costs involved, I see the commission split and site fees as more than fair. This was my best option.

Well I just recieved a call form The Travel Agent Next Door's support team. They informed me that I have been with them for 51 months and they were just checking in to see how I was nad if there was anything they could do for me. I just want to say that even after 4 yrs the 'check ins' still keep coming at regular intervals and they are always there to support my business and I even between phone calls! They never stop improving on the support they give us or tools for us to be more successful. I have been with 3 hosts and I have found my forever hosts home. Love all of the team!

I have been in the travel industry for over 30years. I was with a previous host prior to COVID and switched to TTAND. The support and training available has been paramount to my success. I've attended conferences and the camaraderie between agents was very welcomed. Great people, efficient service, and always finding ways to keep us motivated. We're a team, not competitors. We help each other. Thank you to the support team for always being so prompt in answering my queries. So glad we joined TTAND.

I have been with the Travel Agent Next Door for over 7 years. I have been in the travel business for 42. I have been with 2 host agencies before joining The Travel Agent Next Door. This has been the BEST decision for me and my business. It allows me to be my own brand, offers me update tools, and they pick those knowledgeable, friendly, caring support staff. To them you are family not just a number. I highly recommend any agent looking for a change or branch out to join this company THEY ARE 5+ stars.

I have been in the travel industry for almost 33 years working as both a travel consultant and a branch manager in a bricks and mortar environment before shifting my career to be a independent home based agent. I started with TTAND shortly after they started up in the spring of 2014. The trust, confidence, support and professionalism have been second to none. Although I work on my own from a home office, I am really never alone as I am a part of one Hugh community of travel advisors all across Canada who are very engaged and supportive of one another. Our amazing Support team at head office is only a phone or email away!

AMAZING! I made the switch to TTAND 2 years ago during the pandemic. If you are considering switching or getting into the travel industry, look no further. If you are looking for support, to grow your business, and having host agency owners that genuinely care about you and your business, look no further. Even the peer to peer support is amazing. I can't say enough good about this company on all levels. Truly incredible!