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The Travel Agent Next Door

The Travel Agent Next Door

www.thetravelagentnextdoor.ca
138 reviews
travel agent next door host agency logo
travel agent next door host agency logo
www.thetravelagentnextdoor.ca
416-367-8263
Email Host Agency
#1003 - 55 York Street Toronto, ON M5J 1R7 (Also AB, BC, MB, NB, NL, NS, ON, PE, QC, SK)
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All Reviews

138 reviews
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Top Review

February 12, 2025

I have been a qualified travel advisor since 1991. I had a Uniglobe Agency before 911 and I worked part time as an outside sales rep for years while working full time elsewhere. When I lost my full time job at director of sales during Covid I decided to go back to my 1st love of travel and TTAND was the name I heard the most when researching who I wanted to work with. TTAND gave me all the support I needed to get the best prices for my business. Flemming has always responded to my request for help. And the inside customer services people are great! Albina has helped me the most. She not only tell me what do to but she takes the time to teach me. Pamela, James and others have always been very helpful. I love being part of a big team. I met Charlene Smith at my doctors office and she has helped me learn the system more than anyone. I may work from home but I am never alone! I do travel with my team at The Travel Agent Next Door!!

Helene Vail
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Harry Groesser

Experience: 6-10 years

Status: Currently with company

October 24, 2022
Old Review

Joining TTAND was one of the best decisions that I have made in a long time.
The support staff actually make you feel like you belong - they do not talk down to you and follow up to ensure that everything is in order.
While I am an idependent contractor, I actually feel that I am part of the organization.

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Anonymous Reviewer
October 23, 2022
Old Review

The Travel Agent Next Door has been a real game changer for my travel business. I switched during Covid and the support and networking has blown me away! It starts with the Leaders of TTAND, then the support staff and fellow Agents, they are all super supportive and here to help each other grow "our" business. The technology they have implemented to help us work smarter, not harder is out of this world. So fortunate to have such a great organization to support my travel business!

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Lorna Lane
avatar

Experience: < 1 year

Sales: < $149,999

Status: Currently with company

October 23, 2022
Old Review

I just joined The Travel Agent Next Door in July 2022 and am new to the travel industry. Between the agency and my mentor's help, I feel so supported and encouraged and empowered. When I need assistance, I get it almost immediately. It is a team approach, which I greatly appreciate. I am SO happy to be part of the TTAND team!

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Anonymous Reviewer
October 22, 2022
Old Review

I have been with The Travel Agent Next door for only a couple of months. I am extremely impressed with the company, The support they give is amazing and the staff that you receive the call from are very very helpful and never make you feel as if you are "putting them out" or "disturbing them". They make you feel important no matter what your question and that no question is unimportant and believe me, even though I was an agent with another company, I have a lot of questions. Receiving a call from Flemming was a highlight as well, from what other company have you received a call from the founder of the company, again making you feel important and appreciated! At my other agency I never felt like that nor did we get the help as we do here. I am very happy that I have joined The Travel Agent Next Door!

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Saneeta Boparan

Experience: < 1 year

Status: Currently with company

October 22, 2022
Old Review

After taking a hiatus from 7+ years in the industry, I was uncertain about joining again. A friend in the industry recommended TTAND to me and it was definitely the right choice! Joining was a seamless transition, the systems in place make it so easy to get back in the groove of things and support is amazing. Flemming, the founder of the company, is very involved and spends time one on one to ensure you are comfortable and ready to go. The support team is responsive, supportive, and website for agents is super user friendly. I've only been back as an agent a week but I feel like I've fallen right back into the groove of things! This company was definitely the right choice for me and I look forward to a long and prosperous tenure with the company.

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Bernadette Krumm

Experience: > 11 years

Status: Currently with company

October 21, 2022
Old Review

Seven years and counting now with TTAND. I was in retail travel prior to selecting The Travel Agent Next Door as our host agency. All the promises made that the decisions made had to be a win for all parties. The level of support, vision and commitment to processes and partner companies when I selected TTAND are as strong as when my husband and I signed on. The support and Host office is second to none and many have become friends. The company vison stays true and strong. I spoke with many other host agencies and am 100% true in my belief we are still with the best travel host company for us. Thank you TTAND!

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Joni Davis

Experience: 1-5 years

Status: Currently with company

October 21, 2022
Old Review

I have worked in the travel business since 2008. I first started as an Independent Agent 7 months pre covid with another Host Agency. I truly knew no difference until I had so much time on my hands during covid and began to look at other options. A light bulb moment occurred to me one day when I reached out to my previous host and asked if there was a game plan for how we as a team would hit the ground running once we made it thru covid. Or were we offering any support to fellow agents during these rough times. I had questions and was prepared to offer solutions if they were invited. I wanted a website and was told no you can’t have one yet other agent were running websites. It took 7 clicks to locate me if a potential client was looking for me. I was asking for time to discuss these pertinent issues. I set up a meeting with the Host Owner and was told by her second in command I had 10 minutes to present my offering and ask questions. At that point it was very clear to me that my business was of very little importance to that host.
Then I found TTAND.
I sent an inquiry email to TTAND and set up an eye opener meeting with Founder Flemming Friisdahl.
We were on different time zones, yet Flemming did not flinch at a late evening appointment. My questions were met with professional and caring responses. I recall thinking to myself can this really be the real deal. It has now been 2 years and 9 months and let me tell you TTAND IS THE REAL DEAL!

The support offered from TTAND at all levels by far has exceeded every expectation.
Flemming and Rhonda are the “REAL DEAL” and practice business the way business should be conducted. Transparency Transparency Transparency! If you need support beyond the support team’s ability, Flemming or Rhonda will never hesitate to call you. He has your back and truly recognizes the partnership between the agents/agencies and TTAND. Can you imagine getting a call every six months just to see how you are? That is the TTAND way!
TTAND is innovative and lead the digital way of doing business. If you need a tool to take your business to the next level, TTAND has it and if they do not, the back-end team will lead the way to bring it to fruition.
If you are even contemplating a change, please do yourself a favour and have the meeting with Flemming. It will be the best business decision you will make as a travel professional.
Thanks, TTAND I am very proudly selling travel in the millions now and could not have done it without you.

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Heather Stuart-Obee

Experience: 1-5 years

Sales: < $149,999

Status: Currently with company

October 21, 2022
Old Review

I took my time and did a lot of research when deciding to choose a host agency and I'm glad I chose TTAND. I started with TTAND as a newbie to the industry in mid-2019 and the support from all the Head Office team, as well as all the agents that are part of the TTAND family, has been incredible and needed. Having never been in the industry before, I can confidently say that I would not have made it through the Covid years without their support and guidance. It's not just "lip-service" when they say "contact us with any issues/questions - that's what we're here for"; it's true; I know because I've called with some really naive questions and never felt that I was a bother or that they'd heard the question a thousand times before. I also wanted to thank TTAND for constantly investing in the technology to help make the load a little easier. While nothing will ever be perfect for everyone, you're always taking our feedback and incorporating it into the upgrades and these small changes are making big differences!

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Diana Shulist

Experience: 6-10 years

Sales: < $149,999

Status: Currently with company

October 21, 2022
Updated Review
Old Review

I signed up with TTAND just before Covid hit after working for another "franchise-type" agency for 5 years. It was a very strange time and very difficult to get going, but The Travel Agent Next Door provided everything I need to operate as a travel agent and grow my small (but mighty) client base. The agency I work for is branded and everything works seamlessly through TTAND - tech support is excellent. I can't say enough about how secure and confident I feel that I am fully supported even as an associate (although I have to say that everything is set up so well that support is rarely needed). Thank you to Fleming and the entire TTAND crew. You are all awesome!

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Darren Snow

Experience: > 11 years

Sales: > $1 million

Status: Currently with company

October 21, 2022
Old Review

I've just joined The Travel Agent Next Door, and so far the support has been outstanding. A very professional organization. What they offer here is much more than I thought possible in a host agency, and much easier than starting my own. Having my own online agency in the past and knowing the costs involved, I see the commission split and site fees as more than fair. This was my best option.

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