I was with a previous host agency for 7 years and had to fight to receive almost every dime I earned. So many excuses and delays and lack of Head Office support. My previous agency may have been around for 25+ years but their services took a nosedive during covid and never bounced back.
Because of this I decided to leave and joined TTAND about a year and a half ago and I can't begin to express how happy I am to have switched host agencies.
TTAND works WITH their Agents by providing prompt immediate support; you can make a call and speak to someone immediately or put in a support ticket if you don't need immediate action.
The Founder is just an email or phone call away, always! He has even taken my calls while sitting at an airport! How is that for support and caring for his agents?
TTAND walks walk you through everything if you are unfamiliar or have questions.
The difference in host agencies is like night and day! I'm so glad I made the switch and wish I had done it sooner!
If you are considering The Travel Agent Next Door as your first host agency or you are considering switching, believe me, you have found the right host and can stop looking. I wrote a review 2-years ago briefly after signing on with them and everything I said then holds true today and so much more.
First of all, the support staff is unbelievable and it is 100% obvious that they CARE about the agents. And I do not mean just the support via the call center, but I mean everyone at TTAND. Their focus is consistently on getting us (agents) the best suppliers, the best tools, the best support and the best opportunities. Because I was brand new to the industry when I picked a host, I didn't know what I didn't know. Now that I have some time on, I can say with certainty TTAND will play a HUGE part in my success.
Rhonda and Flemming are the backbones of TTAND and couldn't be more genuine. They have their fingers on the pulse of everything travel, both inside and out of TTAND. I recently made an error and Rhonda personally called me after I sent her an email. I have had the same response from Flemming in the past. That is the support you will receive.
I just can't say enough. Choose TTAND. They are the best!
I joined The Travel Agent Next Door five years ago, as a brand new agent. Since then, the company has provided everything I've needed to grow a successful travel business: Amazing support, learning opportunities, connection with suppliers, clear communication, and so much more. And they never stop developing programs to make doing business even easier. I'm so grateful that I made the decision to start my travel career with The Travel Agent Next Door.
After 8 years at a brick and mortar agency and 3 years at another host agency I decided, during Covid 19, to make the switch to The Travel Agent Next Door. I am very happy that I listened to another agent who worked with them and took her advice. From the first of a number of calls with Flemming I knew that we would work well together. He was very open and candid about how the company works and the benefits and responsibilities. From the time I signed on there has been great encouragement and support available at all times. From extra training to group events, even though virtual at this time, agents are encouraged and assisted in everyway. I believe we are considered partners and our needs are put top of mind so our opinions and needs count.
There is a large team available to answer any questions in a timely manor. There are people who encourage interaction and meeting together between agents.
When considering how to move forward our opinion is sought and considered important. If you are looking for a good host agency I don't think you can find a better one than The Travel Agent Next Door.
After spending 10 years with another host agency, I decided to move to The Travel Agent Next Door (TTAND) after consulting with colleagues who had left the same host to move to TTAND. It was the best decision I have ever made for my business, for my career. In the three years since my self branded agency "XCURSIONS" has been hosted by TTAND I have seen my business grow, and my profits increase substantially. Flemming Friisdahl's "Win Win Win" motto which translates to a Win for the Supplier, a Win for TTAND and a Win for the agent is unique in this industry. If Covid has taught us nothing, it has taught us that all facets of the travel industry need to work together and support each other if any of us are to survive.
While the past 18+ months have been the most excruciating of my career, having The Travel Agent Next Door in my corner has kept me in the industry. Without the constant support of Flemming and the whole head office team I am certain I would have ended my career, even though I absolutely love it.
With travel slowly coming back, I am more grateful than ever that I am moving forward with The Travel Agent Next Door. I truly feel a part of this amazing company, and am excited for what is to come.
I reviewed and interviewed a few host agency options and chose The Travel Agent Next Door based on their commitment to support. Navigating the tourism industry in this very trying environment has been challenging. The Travel Agent Next Door has been 100% consistent in being there for all agents. Quick access to ask questions, support on using the administration tools and also help in working with various suppliers. In addition to continuous learning options to keep us up to date. Direct access to the owner, who is very hands on in ensuring you have all you need to be a success. No regrets in my choice. I'm very grateful for my time here!
The moment we came onboard with TTAND we couldn't be any happier. They checked all the boxes we were looking for in a host company, and the fact that we really didn't know much about them when we joined came to light each and every year we have been with this amazing organization.
Flemming and Penny have been so supportive of our transition and the staff truly make you feel like family. Under the circumstances with Covid, from day one TTAND has been there for us and really have gone out of their way to ensure that we were always taken care of. Like a true family, they made it their goal to put us first during these struggling times, and this really gave us the reasurance that we chose the right host company for our travel business.
The warm and compassionate staff at TTAND always made us feel welcome, comfortable and proud to be a partner.
Our hopes are that we get out of this Covid nightmare and start to go back to normal in our travel business that has been our passion for almost 20 years now. All we can say is that there is no other host company that we would ever consider after being a part of the TTAND family and if we ever did decide to move on it would be retirement from this industry we have loved for so many years.
Thank you Flemming, Penny and to all the wonderful staff of TTAND that makes this company so special. We truly hope our journey continues on for many years to come!
Bill & Maria
I was with another host agency & I can tell you that moving to The Travel Agent Next Door was the best decision I ever made. The Leadership & support team always put you first & they are always approachable, listen and try their best to resolve any roadblocks you may have to success. It feels like one big happy family & they have been a tremendous support all through Covid. I would say to anyone considering joining a host agency - look no further - you have found the best - the best in terms of leadership, the best in terms of support, the best in technology, marketing, innovation & compensation. Look no further - you have found your new home!!
I joined The Travel Agent Next Door in 2016 after researching many other options for consideration transition towards for either supplemental income and/or career change. In my due diligence, I can honestly say that TTAND truly went beyond my expectations. For me, that initial call was different from all others and became a catalyst that launched me into a new adventure chapter of life. My experience since continually heightens and exceeds being equipped and exposed to many opportunities to learn through their continual continuous improvement measures. The best part is being surrounded with a fun and supportive community culture amongst both the leadership team and fellow agents who facilitate a family atmosphere. So worth the investment being the best decision ever to have the freedom to explore being fully me having a business to be proud of to grow.
Being an avid traveler (95 countries), I knew that I wanted to transition to being a travel advisor. I looked at a few other host agencies and was disenfranchised with their websites. Knowing that I'd need to build my clientele from scratch, I knew that I needed a host agency with a focus on assisting their clients (aka agents) with the right tools. For over 3 years, I used the TTAND brand - until I woke up with a brand that was right for the experiences I wanted to sell. When I made the transition, TTAND was remarkable. The transition was seamless, all the while they had my back. The actual website is incredible versatile and can be tailored to specific needs of each agent. And the brilliance in that was TTAND knowing to use a platform that allowed that flexibility. Their web support team is remarkable - very responsive and also great listeners. When I say, "it would be really nice to have..." - it pretty much gets developed. But beyond the technicalities of a website, this is a company that truly cares about its agents. We are included in all big decisions. TTAND considers agent needs in concert with suppliers and the corporation. We are never left out in the cold. I've never experienced such transparent management - and if more companies operated like this, the world would be a better place. I love the support with not only TTAND but also other agents. It truly feels like one big family and I would never consider going elsewhere.
I have been with The Travel Agent Next Door since 2015. I have been in the industry since 1995. Moving to TTAND was the best decision I have made in my career. I am always amazed at the new ways they go above and beyond to support us as agents. It is unlike any experience I have had with other agencies.
This past 18 months has been particularily hard on our industry and not once in that time did I feel alone or the need to leave the profession. The weekly meetings, check ins from our head office and continued support kept us going through this very difficult time. Right from the marketing team, support staff, management and everyone in between was always available for a call or email with questions or motivation. With their guidance I know we will get through this.
I am very happy with my decision to move to TTAND 6 years ago and look forward to many more years working with them.