All Reviews

103 reviews
  • 5 stars
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  • 2 stars
  • 1 star

Top Review

October 26, 2022
I joined The Travel Agent Next Door in 2022 as a brand new agent to the industry. I feel so encouraged and supported by everyone I've been in contact with so far. The training has been excellent and there is nothing they haven't thought of. The entire team from initial contact, to onboarding and now to support has been incredibly kind and professional. The team is so approachable and provides personal attention when you need it. The agent website is continually updated with information and resources. I feel very fortunate to have found such a positive community in which to launch my second career.
October 21, 2022

I took my time and did a lot of research when deciding to choose a host agency and I'm glad I chose TTAND. I started with TTAND as a newbie to the industry in mid-2019 and the support from all the Head Office team, as well as all the agents that are part of the TTAND family, has been incredible and needed. Having never been in the industry before, I can confidently say that I would not have made it through the Covid years without their support and guidance. It's not just "lip-service" when they say "contact us with any issues/questions - that's what we're here for"; it's true; I know because I've called with some really naive questions and never felt that I was a bother or that they'd heard the question a thousand times before. I also wanted to thank TTAND for constantly investing in the technology to help make the load a little easier. While nothing will ever be perfect for everyone, you're always taking our feedback and incorporating it into the upgrades and these small changes are making big differences!

October 21, 2022
Updated Review

I signed up with TTAND just before Covid hit after working for another "franchise-type" agency for 5 years. It was a very strange time and very difficult to get going, but The Travel Agent Next Door provided everything I need to operate as a travel agent and grow my small (but mighty) client base. The agency I work for is branded and everything works seamlessly through TTAND - tech support is excellent. I can't say enough about how secure and confident I feel that I am fully supported even as an associate (although I have to say that everything is set up so well that support is rarely needed). Thank you to Fleming and the entire TTAND crew. You are all awesome!

September 2, 2021
Previous Review

I moved to The Travel Agent Next Door in 2020 just before Covid-19 hit. My sales were only a few before the travel lock down, but I found that transferring to the new system was a breeze with the available training, and any questions I had or problems with transferring my supplier accounts or logging in were answered very quickly. Everyone from the head honcho (that's you Fleming!) to the training staff, to the support and accounts staff are incredibly knowledgeable and friendly. It feels like you're working with a family. I really feel comfortable and secure in my decision to move to The Travel Agent Next Door. Now that the travel industry is opening up again, I have been able to appreciate the design and cohesiveness of the online system. Highly recommended in my books!

October 21, 2022

I recently made the decision to switch hosts. Previously, I paid no monthly or annual fees and I got what I paid for. I felt like I was bothering in office staff if I called for support. With The Travel Agent Next Door, it is definitely not like that. Support and training staff are paid by my fees so I certainly do not feel bad about asking even the most mundane question. Support staff are extremely helpful and knowledgeable and quick to respond. In my 5+ years as a home-based agent, I have never received a congratulatory email from my manager or host until recently from Flemming. It was great to get acknowledgement for an excellent month. The Facebook group is a wealth of information and a good way to "meet" peers. The restart of in person peer events will be very welcomed. Looking forward to many years of success

October 21, 2022

I've just joined The Travel Agent Next Door, and so far the support has been outstanding. A very professional organization. What they offer here is much more than I thought possible in a host agency, and much easier than starting my own. Having my own online agency in the past and knowing the costs involved, I see the commission split and site fees as more than fair. This was my best option.

October 21, 2022
Updated Review

Well I just recieved a call form The Travel Agent Next Door's support team. They informed me that I have been with them for 51 months and they were just checking in to see how I was nad if there was anything they could do for me. I just want to say that even after 4 yrs the 'check ins' still keep coming at regular intervals and they are always there to support my business and I even between phone calls! They never stop improving on the support they give us or tools for us to be more successful. I have been with 3 hosts and I have found my forever hosts home. Love all of the team!

October 5, 2020
Previous Review

TTAND has always put their partners first and are always developing new ways for us to flourish and prosper in our businesses. TTAND has really stepped it up during COVID to provide timely updates and help to navigate the ever-changing landscape of travel in these times. I couldn't be happier with my choice to join The Travel Agent Next Door! Finally, I m home and with people who care.

October 21, 2022

I have been in the travel industry for over 30years. I was with a previous host prior to COVID and switched to TTAND. The support and training available has been paramount to my success. I've attended conferences and the camaraderie between agents was very welcomed. Great people, efficient service, and always finding ways to keep us motivated. We're a team, not competitors. We help each other. Thank you to the support team for always being so prompt in answering my queries. So glad we joined TTAND.

October 21, 2022

I have been with the Travel Agent Next Door for over 7 years. I have been in the travel business for 42. I have been with 2 host agencies before joining The Travel Agent Next Door. This has been the BEST decision for me and my business. It allows me to be my own brand, offers me update tools, and they pick those knowledgeable, friendly, caring support staff. To them you are family not just a number. I highly recommend any agent looking for a change or branch out to join this company THEY ARE 5+ stars.

October 21, 2022
Updated Review

I have been in the travel industry for almost 33 years working as both a travel consultant and a branch manager in a bricks and mortar environment before shifting my career to be a independent home based agent. I started with TTAND shortly after they started up in the spring of 2014. The trust, confidence, support and professionalism have been second to none. Although I work on my own from a home office, I am really never alone as I am a part of one Hugh community of travel advisors all across Canada who are very engaged and supportive of one another. Our amazing Support team at head office is only a phone or email away!

September 2, 2021
Previous Review

I joined The Travel Agent Next Door over 7 years ago as a home based agent. I came to this host agency from a "bricks & Mortar" travel agency office with over 25 years in the travel industry. I have to say that it was the best decision I could have made when choosing a host agency. The head office support has been amazing and continues to do so and the the marketing team do an extra ordinary job of promoting my business for me, and I have access to tons of supplier & destination training webinars that I can review at any time. The support among my peers from coast to coast is second to none. There is a high amount of support and to assist one another when needed. We are like one big family and it shows.
If you are looking for a Host Agency that treats you like a VIP than TTAND is definitely worth checking out. In my mind I feel that they are # 1 !

October 5, 2020
Previous Review

I have been a travel professional since 1989 and I worked in both the wholesale and retail side of the travel agency. I joined TTAND in June 2014. I was one of the first 10 to sign up. There are now over 850 primary/associate agents from coast to coast and We continue to grow each and every day. The Travel Agent Next Door delivers exceptional customer service, support, new ideas and constant technology updates to the field. The head office and agents are more like a family than business associates. I am very pleased with this host agency and I look forward to hearing about new ideas as they unfold in this ever changing industry. They have been absolutely amazing from the very start and I am proud to be a part of this very successful network.

October 21, 2022

AMAZING! I made the switch to TTAND 2 years ago during the pandemic. If you are considering switching or getting into the travel industry, look no further. If you are looking for support, to grow your business, and having host agency owners that genuinely care about you and your business, look no further. Even the peer to peer support is amazing. I can't say enough good about this company on all levels. Truly incredible!

March 6, 2022
Old Review

If you are considering The Travel Agent Next Door as your first host agency or you are considering switching, believe me, you have found the right host and can stop looking. I wrote a review 2-years ago briefly after signing on with them and everything I said then holds true today and so much more.
First of all, the support staff is unbelievable and it is 100% obvious that they CARE about the agents. And I do not mean just the support via the call center, but I mean everyone at TTAND. Their focus is consistently on getting us (agents) the best suppliers, the best tools, the best support and the best opportunities. Because I was brand new to the industry when I picked a host, I didn't know what I didn't know. Now that I have some time on, I can say with certainty TTAND will play a HUGE part in my success.
Rhonda and Flemming are the backbones of TTAND and couldn't be more genuine. They have their fingers on the pulse of everything travel, both inside and out of TTAND. I recently made an error and Rhonda personally called me after I sent her an email. I have had the same response from Flemming in the past. That is the support you will receive.
I just can't say enough. Choose TTAND. They are the best!

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