All Reviews

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Top Review

October 31, 2023
It has been a year since I signed up with OA. Now is a great time to share my experience with you if you looking for a new host ( like I was) or are a new agent looking to join the tourism trade. OA is a GREAT host. No doubt. Before joining them, I simply picked up the phone and called them to speak with the owner. I had zero expectation of this actually happening but was pleasantly surprised when Chad Burt came on the line and spent a good half an hour speaking with me and answering all my questions. I signed up the same day. It didn't take me much time to understand their systems and if I had a question, the OA staff was very quick with their email replies. Best way to communicate with them. They have brilliant internal systems set up for just this purpose. Agency staff and higher-ups are almost always available for insight and help as and when needed. They are highly professional ( yet super funny on socials). I had a chance to meet most of the staff at one of their TA conferences and the vibe is that of one big family. For new agents, they have mentors for initial support. Though I have industry experience, I still set up a call with a mentor just to test the new waters. It was a lovely call. They have great contracts with vendors, resorts, and consolidators across the world. Their payment system is top-notch with very little room for confusion. Payments have been on time on expected dates. The split is also one of the best ( that I know of) ( Ex host had a terrible split and I wish I had known of OA before). All in all, I highly recommend Outside Agents. It has been a great year with them. Happy Travel!
April 15, 2019
Old Review

I have been with Outside Agents since 2016. I have been with other hosts previously, and while each was good in it's own way, Outside Agents is the right host for me. They are very responsive to any questions and problems. I had a problem with a supplier that could have led to loss of my group, but OA recommended a course of action and put me in contact the appropriate BDM. Everything was resolved. The technology provided is comprehensive and they constantly work to upgrade the capabilities offered to us. When I've asked for custom reports, they have always provided them very quickly. The commission split is stellar. I can run my business my way and still comply with their rules (not a lot of rules, but ones that are important). We have access to the BDMs. The training is excellent. I also find it very beneficial to be associated with Travel Leaders Network as part of this hosts' offering. I am very pleased.

April 15, 2019
Old Review

I have been a home-based travel agent since 1992. I was working the business part-time up until 2014, which is when I sold my Orthodontic practice, retired from dentistry, and took on the travel business on a more full-time basis. I joined OutsideAgents in 2014 and have been extremely happy with that decision. Although I had been operating my own travel business for over 20 years when I joined OA, I have learned so much more about the travel business thanks to Steve, Chad & Dan at OA. The owners, Steve and Chad, are very accessible and helpful. Dan is our Sales Manager, and he provides unending opportunities for training for both newbies and old-timers, like me! The whole staff feels like family, and I have truly enjoyed getting to know them and the other agents that are members of the OutsideAgents. For me, joining OutsideAgents was the best decision I have made during my travel career!!

April 15, 2019
Old Review

I have been with Outside Agents for almost 8 years. I love this agency as there is so much information available to their agents. Plus you can reach out anytime for help or just for some answers. They are very responsive. And more than that caring and very friendly to all. My experience with them as my Host Agency is 100% a positive experience. Thank you OA for everything.

April 13, 2019
Old Review

I started with OA because I was very green and needed a host agency that was affordable for me. I have watched as the company has grown, and I have always been happy with what the agency offers. They just keep getting better and better! The preferred companies I can present to my guests are very reputable, and I have always had a great selection to choose from. I have never felt like I was left stranded and without any help. I love OA and am very grateful to be a part!

April 13, 2019
Old Review

The training, assistance and staff have been essential in the growth of my agency. I have been with Outside Agents(OA) since mid 2017 and my business is constantly growing. I was overwhelmed by the host agency options initially. OA began to stand out for multiple reasons. The staff's investment in our success is unparalleled. The training and knowledge is available to us, all we have to do is engage and apply it! If you want a host agency that is truly invested I would highly recommend joining OA!!

April 11, 2019
Old Review

After several days of reviewing options I chose Outside Agents and I have never been disappointed with the choice. They work very hard to help new agents succeed. training, mentors, peer forums and so much more. The staff is friendly, but are not afraid to let you know your chasing your tail.
The training is outstanding with hour and hours of video training on nearly every aspect to running a Travel Agency Business. If you can make it to one of the live training programs, do it! It's worth much more than the price of admission and whatever it costs to get there.
I have recommended them to others I know, and will do so again, and again and again.

April 11, 2019
Old Review

I’m into my sixth year with Outside Agents, and I couldn’t have chosen a better host agency. After starting with another host two years prior, I was looking for more support, more control over my own bookings, and a better commission split. I found all that and much more. OA provides its agents with all the tools necessary to get your business started, beginning with training on their state-of-the-art booking and technology tools, CRM, and website. Training options are plentiful, with virtual sales calls with suppliers, webinars, videos, FAMs, seminars and more. Optional “Boot camps” for new and seasoned agents at their FL home office help agents start their business or take it to the next level. Agent support is the best, and help is just an email, phone call or “help” ticket away. Owners Chad and Steve run a well-oiled machine, and Dan, our sales manager, is always ready and willing to help agents get the sale. Compared to my previous host with a mere 50% commission split, OA starts new agents with a generous 80%. With hard work and perseverance, agents are rewarded with a higher split, up to 95%. I find their fee structure to be fair, allowing agents to choose the plan that works for them. Best of all, there is a whole network of fellow agents to lean on when the going gets rough, when you need quick answers, or just need to vent.

April 9, 2019
Old Review

I have been with Outside Agents for ten years. It has been a wonderful relationship! I have not always agreed with the owners, but we have a wonderful respectful relationship - and they have MY/OUR best interest at heart. If I don't make money - they don't make money. They want me to succeed. And that I do! I've hit $1M in sales annually and I couldn't have done it without the help of their entire team in the home office. I've been with one other host and also went out on my own - nothing compares with what we get here. Two thumbs up!

April 8, 2019
Old Review

If you want to be a business owner with an amazing strong agency behind you join Outside Agents. They are the best! What I love the most is the family feeling, they have fabulous training continuously in Jacksonville so you really get to know the owners, Dan (best sales manager around), the office staff, fellow agents and BDM's. New agent bootcamp, advanced agent, luxury training, groups and more. We also have a forum and facebook page where your questions get answered right away. Commission structure is great and they pay weekly, wow. Great tools too. Highly recommended, would never go anywhere else.

April 8, 2019
Old Review

We startered our agency with another host agency and they took 50% of our commssion but took that as part of doing business. When we thought we had enough time in the business we started lookinf for a host agency and found Outside Agents at the Home based travel agents convference in Las Vegas a while back. Out of all of the Host Agencies that we talked with at this conference, they were the only host that would allow us to run our business the way we wanted. With a few rules to follow, and they are only there to help us, we have now been with them for awhile and with no regrets. We get the training we need, the support when we need it, and a phone conversation about a challenge all the time. Although we had only one challenge that was not taken care of, and it was probably my fault, I would still recommend them highly as a Host Agency. If you join you will not look around for anyone else, but please don't blame them if you don't follow the legal rules

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