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Outside Agents

outsideagents.com
523 reviews
Outside Agents logo
Outside Agents logo
outsideagents.com
866-208-5604
9125 Philips Highway Jacksonville, FL 32256
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All Reviews

523 reviews
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1 star

Top Review

May 19, 2026

I don’t think people truly realize how important it is to have the right host agency behind you until you go through something difficult.

Recently, I found myself dealing with a very stressful business situation and honestly felt overwhelmed trying to figure out what to do next. I reached out to someone from leadership (Dan) after hours expecting maybe a reply the next day, but instead I received an almost immediate response and even a personal phone call. They took the time to explain things clearly, help me understand my options, and gave me so much peace of mind during a really stressful moment.

What surprised me even more was receiving another call from one of the co-founders, Chad Burt. I know how busy leadership can be, so the fact that they personally reached out just to check on me, calm me down, and give honest advice meant more than I can explain.

At the end of the day, that level of support reminded me exactly why I chose Outside Agents as my host agency. It’s more than just business here — they genuinely care about their agents as people.

Very grateful to be part of this community.

Clarice Dalusong
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Mary Beth Lynn

Experience: 1-5 years

Sales: $150k-$499k

Status: Currently with company

January 25, 2021
Old Review

I remember how stressful it was trying to select a host agency. I spent hours researching, reading reviews, and praying about it. After all of that I decided to join OA. It was the best decision of my entire career. In just three years with OA I was able to start my business and grow so much faster than I ever imagined. I have attended all of the in person training and they have been amazing. In a Pandemic year, I actually grew my business and ended the year in the top 100 agents out of 6,000 for 2020. I know a huge part of this is due to all of the support and training I've received from OA. I am so blessed to be a part of Outside Agents!

If your dream is to work really hard and grow your business there is no better place to go!

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Angelica Magdalena

Experience: < 1 year

Status: Currently with company

August 25, 2020
Old Review

I've been with Outside Agents for 2 months. I'm new to the whole travel agent industry and Outside Agents is in my opinion the best company I have ever worked for. Any question I have they are so quick to respond. Before I signed up I was communicating with Richard Halstead. He was fantastic!!! He helped me make my decision to sign up with Outside Agents and I am so ecstatic that I did. The other companies cannot hold a candle to Outside Agents. If you're on the fence about joining this company don't be; it will be the best decision you'll make. They give you all the tools you need to be successful. I love this company and I am so grateful to be part a great community where everyone is always willing to help you.

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Sheri Murray

Experience: 6-10 years

Sales: $150k-$499k

Status: Currently with company

August 22, 2020
Old Review

I came over to Outside Agents from a different host, and outside agents has great training, a fantastic website platform to customize your web site and a much better commission tier. I was also able to have sub agents to help bring in additional income.

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Wendy Williams

Experience: > 11 years

Sales: < $149,999

Status: Currently with company

August 12, 2020
Old Review

I started with Outside Agents over almost 9 years ago part time. I have learned so much. The awesome commission structure to agents, the authenticity of the leadership and the educational opportunity is what made my decision. I was with a card mill company when I first started out and when I was looking for a great host company I was online and on of the agents suggested OA. I researched the company and was impressed with the knowledge of the leaders. As time when on, I know that they are committed to ensuring that the agents are heard, allowed to ask questions and are willing to help you succeed in many ways. I have not taken full advantage of the gent hat I have, but I retire in 4 years and while I am on my way towards that end, I see a new beginning for me with OA. I really am excited after all of these years to still be a part of this family.

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Julie Carite

Experience: < 1 year

Sales: < $149,999

Status: Currently with company

June 20, 2020
Old Review

I started looking into agencies in January. I took my time and talked to a couple. I finally choice Outside Agents because I thought, if I don't like it I can just cancel and move on. There is no commitment. I LOVE IT!!! I signed up on 1-30-2020 and dove right into my on-line classes and was really ready to start selling at the end of February. I had don a lot of fake quotes to my family etc.
Then hits COVID... Traveling Feet Vacations and never gotten off the ground except for all of the training that I have gotten. I have continued to communicate with potential customers, honestly about the situation. Outside Agent has not decreased but INCREASED out commission and have never closed there doors. They are always there to help me out with what ever silly question or not so silly question I may have. I have a full website, can send my own custom emails and they send an email a week to all of my clients that I have been collecting on Facebook. When "the powers that be" decide that this virus is over, I will have built at least a relationship with a lot of people thanks to the support of O/A. I can even get on the Discussion Board and just state that I'm frustrated and don't know what I'm doing wrong and 16 people will pop up and say nothing, just keep swimming.
When you choice a host agency do not get stuck in a contract or a high pressure situation where you must produce because this is not easy and right now, starting when I did. I would have failed for sure, if it was not for O/A and their supportive emails, posts on discussion boards and other agents saying that they are in the same boat.
Happy Traveling!
Julie Carite
Traveling Feet Vacations

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Anonymous Reviewer
March 24, 2020
Old Review

This is my second time around with this company (I left due to issues of my own not the company). Although there is a lot of information to get through at once as a new agent the staff is very responsive to my questions or concerns. Even during the COVID-19 situation the company has taken measures to help agents by adding to the commission. I think this is remarkable!! I do believe this is a company that stands behind the agents and help with your success as long as you do your part !

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Jennifer McFaden

Experience: 6-10 years

Sales: $500k-$999k

Status: Currently with company

March 20, 2020
Old Review

Outside Agents is my second host agency. My first was fine, but Outside Agents feels more like a family - a family that actually likes and takes care of each other. They have a wonderful marketing platform, an easy to use CRM, offer a free website, E&O insurance, and the list goes on.

The thing that brought me to HAR to review them today is the email I just received. In light of the Coronavirus' impact on the travel industry, they are giving all bookings for the next 30 days a 2% commission bonus. In a world with employers that are laying off and struggling to survive, Outside Agents is giving its agents a hand up. I could not be more in awe of their business decision to take care of their agents. Some might say it's not much, but this is the first positive effect I have felt from this virus. It's loud and clear that I'm not alone as one of their agents, and I cannot rave about them hard enough. Thank you, Outside Agents!

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Mary Beth Lynn

Experience: 1-5 years

Sales: $150k-$499k

Status: Currently with company

March 18, 2020
Old Review

I can never say enough wonderful things about Outside Agents. I would give it 6 starts if I could. The training and support is the best in the business. The owners and staff care about every IC and are always available to help and support us. The best part about OA is the community. Other agents are always willing to help and share their knowledge. I've actually made some of my best friends here and am so thankful for them. You can stop your researching now because you couldn't find a best home for your business than OA.

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Debbie Gregory
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Experience: 6-10 years

Sales: < $149,999

Status: Currently with company

March 15, 2020
Old Review

I was having trouble with a bad host when I found Outside Agents. They were patient with me . They have been the best help with wonderful courses to teach me all I need to know beside what I had already learned to help make me a better agent. I started out with another company many years ago that wasn't right for me and I didn't earn hardly anything. I have been through several since then until I found Outside Agents which I finally found my place. They are very helpful and have the best agents working with them that all work together. Great host, great agents all working as a wonderful team. Thanks guys.

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Pamela Quarles

Experience: 1-5 years

Status: Currently with company

January 04, 2020
Old Review

I have been in the industry for over 10 years. The first five years were with another host agency. When I switched to Outside Agents, my life changed for the better. Their training is superb, their automated systems are incredible, their reputation with major travel suppliers is outstanding, they pay commissions at the highest rate I know of in the industry, and they pay commissions promptly without any hassle, and you can even reach the owners directly. They treat the Travel Agents as valued customers!! I can't think of one shortcoming. I am soo glad I made the move to Outside Agents!!

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