I have been a part of OTN since 2015, and my journey with them has been nothing short of exceptional. As a travel advisor, finding the right host agency is crucial, and OTN has consistently exceeded my expectations.
Throughout the years, I've witnessed my business flourish under the supportive umbrella of OTN. Even during the challenging times of the pandemic, OTN demonstrated unwavering support, going to great lengths to advocate for both us advisors and our clients. Their commitment to our success has truly set them apart.
One of the standout features of OTN is the abundance of training and resources they provide. Whether it's through online materials, regular zoom meetings with suppliers or engaging in-person events, OTN ensures that advisors are well-equipped with the knowledge and skills needed to excel in the dynamic travel industry.
The OTN community, especially the Facebook group, is a treasure trove of valuable insights and collaboration. The sense of camaraderie among the 800+ advisors creates a virtual office atmosphere, making working from home a truly enriching and social experience. The exchange of ideas, tips, and support within this community has been invaluable to my professional growth.
In summary, OTN has proven to be more than just a host agency – it's a supportive and thriving community that fosters success. I am grateful for their continuous dedication to the success of their advisors and the exceptional experiences they provide for both us and our clients. If you're seeking a host agency that truly invests in your growth, OTN is the perfect choice.
I am thrilled to be partnered with Oasis Travel Network as the host agency for my burgeoning travel company, and I'm excited to share my positive experience.
OTN shows a profound commitment to supporting my agency with what I think is the most innovative and creative commission and bonus structure out there. OTN’s educational and mentoring programs have been instrumental in fostering the professional growth of myself and my independent contractors.
What sets OTN apart is their personalized approach to partnership. They've taken the time to understand the unique vision and goals of my agency, offering tailored advice and solutions that have propelled us forward. Their educational programs and industry insights have been invaluable, enriching my knowledge and that of my team, and empowering us to to grow and thrive in a competitive market.
The community within Oasis Travel Network is another aspect worth highlighting. Being part of a network of like-minded professionals has provided fantastic networking opportunities, shared learning, and a sense of camaraderie that is hard to find elsewhere.
Overall, my experience with Oasis Travel Network has been exceptionally positive. I look forward to our continued partnership and the mutual growth it will bring.
I chose Oasis Travel Network in 2015 because they offered a comprehensive training program, New2Travel. I completed the course, became a member, and my business has thrived ever since. I've not reconsidered my decision once, because of the support I've received from Day 1. Some of the things I like most about Oasis are: Their competent, professional, kind and loyal staff who NEVER make mistakes. The Members who are so generous with knowledge and support - ours is not a competitive community, rather supportive and fun! The private Facebook page is an invaluable resource and a place where I feel safe to ask questions and receive extremely helpful advice. OTN's member events (appreciation cruises, conferences, meetings, etc.) are worth the investment (sometimes free) because of the networking with fellow agents and suppliers that is encouraged and practically pre-arranged for us. Not only do I know the owner personally, I feel as if the staff are my friends. Finally, the 100% commission plan I chose has catapulted my income to a very lucrative level. All in all, I am PROUD to say that I belong to OTN. I've been on numerous FAM trips with agents from other hosts and am always happy to share my satisfaction with the decision I made back in 2015.
Choosing Oasis Travel Network as my host agency is a no-brainer. Their commitment to making the travel advisor experience rewarding sets them apart.
Oasis offers a fee structure that's one of the best in the business, allowing me to focus on growing my business without excessive fees. The high commission levels are unmatched, showing their appreciation for hardworking agents like me.
The Chairman's Club rewards program is a game-changer, motivating me to excel and be recognized for my efforts. Their commitment to supporting its members' growth is evident in the engaging events they organize. These events provide valuable networking opportunities, industry insights, and the chance to learn from experts. By actively participating in these events, I feel more connected to a community that shares my passion for travel and is invested in mutual success. Being part of Oasis isn't just about being an agent; it's about being part of a community dedicated to mutual success.
I’ve continued to stay with Oasis Travel Network because they have so many amazing learning tools that have helped with my continued growth in travel. Their support team is quick to respond, and they are timely with commission payments. I highly recommend OTN as a host agency of choice. I had no experience as a travel advisor before getting with them, and they had a New2Travel training that helped me gain the confidence to run my travel business.
Have been with Oasis since 2019! I have never seen such support as this agency gives. I am so grateful for them and their leadership. Everyone from the CEO Lee to the support staff is always willing to help. As an associate agent, I am more successful than I even expected to be. I would encourage anyone to be part of Oasis!
On April I joined Oasis Travel Network (OTN) and I super happy to have chosen them as a Host agency. They offer great training, service & support. Jennifer and Kellie are excellent ! and are always available and ready to assist you. I highly recommend this agency to anyone that is serious about building a good Travel business. This was the best step that I could have ever taken. Their Boot Camp is complete with an outstanding choice of Tour suppliers that have lots of excellent information and tips to give to anyone that is seasoned or new to the travel industry. The website offered through their Plan package is flawless and their Consortia offer huge value of connections, promotions and amenities to our clients. In addition, the marketing they have available to use through direct mail or media is excellent, very well prepared and easy to use. Great marketing tools! I recommend Oasis Travel Network to anyone that is looking for a good Host Agency.
I started with this company and was truly unhappy. It was expensive and the support was deplorable. If I had a question, about anything, they were rude and dismissive. I went to another host agency and it was night and day. Skip this one! It's not worth your time or effort. After 4 years, I still think back on this experience with a pit in my stomach.
We recently had a third party company conduct an anonymous survey among our members based upon numerous criteria. This same company conducted the same survey among non-OTN members who were affiliated with other hosts and franchises. The results of the survey showed OTN far and above our competition and best in class for host agencies. We have also won Host Agency of the Year for 2020 and 2021 by ASTA.
As a boutique host agency, we make every effort to get to know our members and always welcome their feedback. However, we don't know who this anonymous individual is so therefore have no background that we can offer. Generally, if a member is upset about something we hear about it directly from them and do whatever we can to correct the situation. I personally would love to hear from this member directly to find out exactly what the specific issues were.
The anonymous reviewer claims we are expensive, yet we offer a completely free plan with no fees whatsoever. We have a number of plans to fit any budget with commission splits from 65% to 100%. Furthermore, this year our members have the opportunity to earn overrides and eliminate their plan fees on the paid plans. We have no initiation fees or set up fees. Members can pick and choose from a variety of services that fit their business models and budgets. We won a Magellan Award for our Build-A-Plan program that was launched last year to help members financially during the pandemic.
While the anonymous reviewer's claims that we were rude and dismissive, the reviewer did not specify anything in particular but just made a broad general statement. The aforementioned survey which was also conducted anonymously among our members, showed that our support levels greatly exceed our competitors.
The reviewer claims being with OTN for 4 years. If all was so bad, why stay with us 4 years? With so much competition in the host and franchise area, this individual could have certainly found another home much earlier than 4 years if the reviewer was so unhappy. The last thing we want is an unhappy member, and we will do whatever we can to address their concerns. If we can't and they are still not happy, we will cooperate and make their transition to another host as easy for them as possible.
We believe that the credibility of this site would be enhanced if it did not allow for anonymous reviews.
There are many reasons why I chose OASIS Travel Network and one of them was the great and in-depth training that they provide. I just completed their "Boot Camp" program which is towards the end of the training, and it was wonderful! It included their awesome team and other highly experienced travel agent advisor panel (for a session) that shared their tips and wisdom. After going through their new travel advisor program, I still believe that OASIS Travel Network is the right fit for me.
My business partner and I joined Oasis when we were entering the travel industry in 2017. Neither of us had ever worked in travel (I was a nurse practitioner, and she was a forensic accountant), but we were both ready to take on a new challenge. We conducted extensive research to identify the right host agency for our needs and personalities. Having no experience in the industry but with big dreams and personal goals, we wanted a partner who would offer the right combination of freedom and support. We knew early on that we wanted to be part of Signature Travel Network and focused on finding a host agency member of this outstanding consortium. From the very beginning, we felt that we had made the right choice.
Deciding whether to be with a host agency, work as an employee, become a sub-agent or be independent is a personal choice that depends a lot on your individual needs and both long-term and short-term goals. For us, the benefits provided by Oasis (high commission percentages, technology, back-office support), as well as the highly flexible membership structures, allowed us to scale and grow our agency to be Top 10 (out of over 800 agents) within a few short years. In addition, the entire team, including the front line and back-office staff, are dedicated, professional, and highly accessible even to new agents. We have learned a great deal about the industry from the Oasis team and the many exceptional advisors we have met over the years who have become our dear friends.
During the Covid pandemic, Lee and the entire Oasis team stepped up and went above and beyond to mitigate losses, help advisors negotiate refunds, restructure their membership options to make them more affordable, and provided exceptional support to the members. I believe that many companies can do a relatively good job when times are good, but only outstanding companies can maintain their standards and exceed expectations during a crisis. After weathering the storm with Oasis, I can wholeheartedly say that they are unique in the industry.
No agency or consortium is perfect, and of course, there is always room for improvement, but I appreciate that the Oasis team takes time to listen to our concerns and feedback. If you are a driven, independent, resourceful, and goal-oriented professional who wants to belong to a host agency for added support, higher commission structures, and a sense of community, then Oasis is for you.
Do A LOT of research on host’s. I was with OASIS for almost 8 years. I believe you can do much better, be more respected & enjoy your work life far more. I came to work with this host because I was going back to being Independent & wanted a host that was part of Signature Travel Network. A friend was with this host so I looked into it. I was happy early on. It was smaller & fortunately the women who ran the program for the owner were great (one is now gone)! And the one remaining is fabulous! The problem is over time, you come to realize you’re not much valued when the owner decides to keep dropping changes on the program, with little notice & no discussion in advance, giving you no chance to have any input. You just have to go along until you can’t take it anymore. And so many of the changes are designed to be punitive towards you because invariably the owner becomes unhappy with his cut of the program he created. So he continually searches for ways to take more. I came from another Signature agency & was able to have my client list transferred over in Clientbase but when I left he refused to allow the DIRECT TRANSFER to my new agency. I wrote this review before and he had it removed for not being accurate. I was able to get my client list through the Signature site. Belatedly, he sent me the list and it was incomplete (missing address info). This is the kind of vindictiveness you can expect once you’ve had enough. There’s a ‘plan’ where you pay a flat rate & keep 100% of commission (but only in theory, as he’ll then come up with new ways to take more). When Covid hit, there was no point in paying several hundred $$ every month when you would be earning absolutely NOTHING. I spoke with the manager about changing plans & it was no problem with her. She gave me the info, sent me the new contract & I signed it. Almost immediately after I (& I believe several others who did the same thing) got a rather nasty, rude letter over making the change (because he was upset about his bottom line, not at all about the financial difficulty we were all about to go through). That was the straw that broke the camel’s back for me. Soon after this, in the early days of the pandemic, he came up with his new ‘Build A Better Plan’ program (ANOTHER NEW CHANGE! Just be prepared for these!) in which you were going to have to pay for a year in advance & NOW they’d take a CC payment where they wouldn’t before. Was this to help the agents? I don’t think so. At least this time they gave you the option of committing within 2 weeks (this was in May 2020) to get one free month (of nothing!) or waiting till the end of 2020. This gave me time to Make A Better Choice & LEAVE! I’m very happy with my new choice. The entire culture is so much more suitable for me. It’s a WIN-WIN kind of place. I told the owner (of OASIS) I would never lie about my experience with his agency but that he couldn’t keep me from speaking my truth & in line with his true nature he keeps threatening to sue me & referring to the truth of my experiences as disparaging lies I had no right to speak. I told him to look in the mirror to see where the problem lies.
This was written out of an immense amount of frustration and the wish to give others a chance to know what may be in store. This could be a great option or it could be an unhappy outcome so do your due diligence and go in eyes wide open. Let's see if this review survives scrutiny. Everything I've stated is true.
Finally, if you’re considering going into travel as a new agent, do a lot of investigation first. It’s likely you can find an option that won’t charge you over $3K (last I looked & was only $249 a few years ago) because he also gets the suppliers who present to you to pay him as well. The key is do a lot of research, get referrals, ask a lot of questions. This could be the right place for some. I would have stayed till I stopped selling travel, but it became untenable for myself & I know many others."
When this former member advised us in November that she was departing OTN, we wished her well and advised that we would cooperate with her for a seamless transition. However, she requested that we authorize a transfer of her customer data directly to her new host. For liability and legal reasons, we cannot transfer a member’s customer data to another travel agency or host. We can only provide the client information to the independent contractor directly to ensure their personal control over their database. We pointed out that she could retrieve this data via her ClientBase Online login and provide whatever data file she desires to her new agency. Furthermore, we also advised that we would provide this data to her as well. At no time was she denied access to her customer data. In fact, in one of her emails she readily admitted that she was provided with her customer data (on two occasions).
During the pandemic, we reviewed ways to reduce our members’ costs while we maintained a level of service necessary to help our members seek refunds from suppliers and help them during the most difficult time in our industry. We introduced our new Build-A-Plan program which won a Travel Weekly Magellan Award. This plan was an annual plan which offered significant cost savings off our monthly plans. As part of this plan, we added free annual ASTA membership and absorbed an annual fee charged by our consortia. For those members that wished to convert to our new Build-A-Plan, we also gave them 13 months for the price of 12. However, for those members wishing to remain on our monthly plans, they had that option. We also worked with members individually to help them through the tough times by allowing them to downgrade plans or temporarily pause their membership.
She also incorrectly states that we charge over $3K. Our plans start at $228 per year with no additional fees and includes annual ASTA membership. You can view our plan offerings at: https://www.oasistravelnetwork.com/plans
We are perplexed that this former member is so “frustrated” that we lowered our fees and offered more services to our members. We do everything in our power to offer our members the highest commissions, lowest fees and above and beyond service.
We hope she finds peace and happiness at her new agency.