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Top Review

January 12, 2024

When I purchased my Cruise Planners franchise, I had no experience as a travel advisor. They taught me everything I needed to know and gave me great tools to use. They are always upgrading and improving their tools so that I can grow my business quickly and easily. Then there’s the culture! The leadership of Cruise Planners can’t be beat. I’ve never worked with such incredible people—and I’m 68 so I’ve worked for Fortune 500 companies and medium-sized companies too. These people are the best!

Anita O'Donnell
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Laura Anderson

Experience: < 1 year

Status:

July 31, 2016
Old Review

I only started researching about a week ago. I've listened to a couple of CP Webinars, researched more on YouTube. So far it sounds almost to good to be true. I understand it will take hard work and I am a very hard working person. I am very excited by all the positive reviews. So far I have had correspondence with Dan at CP - - I'm extremely happy with the support, and one-on-one I already feel from CP, and the electronic marketing tools available.

Randy Hobday

Experience: 1-5 years

Status: Currently with company

July 25, 2016
Old Review

I have been with Cruise Planners since June, 2011. I was looking for a franchise opportunity to help supplement my retirement income and Cruise Planners seemed like a perfect fit. I was never in the travel industry before so I was starting from scratch and needed to make sure I found a company that would support me just as much as if I were a seasoned travel industry professional. I was right on the mark! Cruise Planners has provided me the tools, training and support to help grow my franchise into more than I ever thought it would be. I firmly believe that the support structure and technology that Cruise Planners has put in place is second to none in the industry. My business continues to grow annually and at a much faster pace than I had in my 5 year plan. So, needless to say I am thrilled with everything that Cruise Planners has brought me. Just remember, that no matter how great an opportunity is that may be sent your way, it will only be as successful as you want it to be. So, if you put in the effort to learn and use the tools that Cruise Planners has made available, you will be very successful. Purchasing my franchise is one of the best decisions I have ever made.

Michael Graham

Experience: 1-5 years

Status: Currently with company

May 08, 2016
Old Review

Cruise Planners is an outstanding company with a great team. I purchased my franchise in 2013 and have never looked back - it was a very good decision. It takes work to be successful in any enterprise, but for me the CP family makes it fun at the same time. You couldn't ask for better leadership, technology, or support in the travel industry.

Ken McGuire &amp; Gail Rosen

Experience: > 11 years

Status: Currently with company

April 07, 2016
Old Review

My Wife and I just wrapped up the March training class and I can say that we’re very appreciative we met Cruise Planners at a national travel show. I have high hopes for Cruise Planners, and everybody from top to bottom far surpassed my expectations. From the positive energy of Michelle and Vicky, to the technical genius of Brian and Phill and the rest of the IT team, to the kindness and willingness to assist of the Business Development Team, everything was seamless and brilliant.

We were nervous about the first year, but we are at $35,000 and haven't even begun our fiscal year! We'll be utilizing all the tools we learned about in training and I can't wait to learn more. I'm looking forward to a long and prosperous career with Cruise Planners.

Purchasing this franchise was a great decision.

Kerry Santerre

Experience: 6-10 years

Status: Currently with company

April 04, 2016
Old Review

My brother and I just came back from the training in Ft. Lauderdale. I was a travel agent with AAA for over 10 years (10 years ago)and they use excellent travel partners, have an amazing support staff and the training was top notch! Debbi Dunn was so incredible keeping everything running smoothly. We are so excited to get started and are planning on returning as a millionaire team member to help others just starting out one day! Can't say enough about this franchise so far

Lorraine Fann

Experience: 1-5 years

Status: Currently with company

March 24, 2016
Old Review

I can honestly say that I couldn't be happier with my decision to join the Cruise Planners family. The destination/supplier training, technology, and agent support are second to none. With no prior travel agent background, I am amazed how far I have come. Cruise Planners gives us the resources and home office support that enables us to run successful travel businesses. When people ask me what I do, I proudly tell them that I sell travel and am a Cruise Planners agent.

Steve LaPlante

Experience: 1-5 years

Status: Previously with company

March 24, 2016
Old Review

This agency is a SCAM!!

....over-promising and under-delivering.......Lots of rah-rah during orientation in Ft. Lauderdale, with lots of powerpoint presentations by suppliers butt training, in terms of delivering tools for success, fell miserably short (big time during and after the event) with no level-stteing regarding lengthy sales cycle explanation involved in selling travel.

As part of your due diligence, I would suggest asking:

What is the franchisee retention rate after the 3 yea4r obligatory sign on? They ram through lots and lots of new franchises each year, but their owners seem to be rather stagnant. Hmmmm......?????

What is the mean and median revenue and income history for CP Agents for 1st, 2nd & 3rd year agents , based on the most current data,.

Don Luria, from CP, mentioned the following (when I was considering joining CP) we have an 80/20 principle here, where 20% of our agents generate 80% of our revenue. So, I had listened more closely ........think could have have myself a slot of grief!....Lesson learned!!!sd!

Steve LaPamte

Vicky Garcia, Chief Operating Officer
Host Agency Response

It’s unfortunate Steve feels this way. It’s very important to all of us at Cruise Planners that we support and listen to our franchise owners in order to understand, address and assist them with issues or challenges they’re facing and to come up with individually-tailored programs to help them grow their businesses. In that spirit, our business development coaches have reached out to Steve via email and phone multiple times and he has not responded to any of those communications since May 2015. Also, we agree with Steve that it is important for each franchisee to do their due diligence before investing in a franchise. In fact, we encourage our prospects to talk to other franchisees to learn about running a successful travel franchise.

Cruise Planners has been named No.1 travel franchise by Entrepreneur 13 consecutive years and has been ranked as the #1 travel franchise by Franchise Business Review for 5 years in a row – both of these accolades take into account franchise satisfaction and demonstrate our strength as a company. We are committed to each franchise owner and want each to be successful by providing them with innovative marketing, booking and lead-generating tools as well as professional development and hands-on training with the industry’s top executives.

Teresa Downs

Experience: < 1 year

Status: Currently with company

August 25, 2015
Old Review

I joined Cruise Planners 3 months ago and continue to be impressed on a daily basis with the level of support home office provides us. From the initial training, to the daily support, proprietary programs and industry partnerships, it really gives us a competitive advantage when selling travel experiences to our clients.

I've owned successful businesses before and have always had a personal passion for travel. This was the perfect "next chapter" when I sold my last company in 2014. I was looking for something where there was a solid infrastructure and marketing tools along with accessible support. I also hoped to make some new friends along the way within the franchise system. Cruise Planners has lived up to that from Day One. The tools, marketing programs, support, training and flexibility available in a "business in a box" format are really, really impressive. The networking among colleagues is invaluable, especially for a newbie who has at least 100 questions a week!

I can't wait to continue to build my business and reach some key milestones in the next year!

Adriana Almeida Matos

Experience: 6-10 years

Status: Currently with company

April 08, 2015
Old Review

"I joined Cruise Planners in 2012 as a way to work from home and watch my son grow up. Since then, I've had so much success and support that allowed me to have a second child while taking care of my business.
Being at Cruise Planners and a full-time mom is no walk in the park, but it is definitely worth it.

The key is to focus on a plan, get organized, and find the right balance between professionalism and parenthood. Each day, I focus on the priorities of the moment while never feeling alone since my business development coach is always a phone call or an email away from me. At Cruise Planners Home Office, there is a whole office of business development coaches who are constantly available to give me support throughout the day, which makes me feel that even though I am in business for myself, I am not by myself.

To make my family a priority, I do not multitask when I am with family, so when I am working I am as productive as I can be to make the most use of that time. There are so many helpful tools available at Cruise Planners that free up my time to prioritize my family and run an efficient business. It is a lot of work, but it is the type of work that, if you manage your energy well, can create amazing memories to all those around you."

Anna Conway

Experience: 1-5 years

Status: Currently with company

April 02, 2015
Old Review

I have had my cruise planners franchise for almost two years and it has been a wonderful journey. It is great having a great host behind you that can help with training, issues and coaching to keep you being the best you can. Also, being affiliated with Cruise Planners and AMEX gives us access to groups, specials that would not be the case otherwise. I love the CRM and it makes everything easy! Also, CP is like a family and everyone helps everyone.

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