Cruise Planners

It's interesting to me that most of the reviews here are from the top agents at Cruise Planners. It is true that CP offers a great training program, but yes, it is over overwhelming, even to those of us who have been in the business before. It is true that CP offers excellent technology and tools. Where CP failed me, was in the first two years. My coaches seemed to offer nothing more than the same rote advice, there was no personalization. That has changed in the past year, with a change to the people who are coaching and the regions they are coaching. I have had regular conversations with my coach in the past year, and she has been great. Another way I feel CP failed me, was in the customer service department. I can not tell you how many times I called home office to ask a question or get information, and was greeted by someone who sounded like I was the LAST call they wanted to take, and that I was bothering them. I got the impression pretty early on, that because I was not one of the star agents at CP, that my needs were not important. I can think of maybe three people I dealt with that were pleasant and helpful, my new coach being one of them. In general, most people pay a good deal of money to join CP, yet they nickel and dime every tool they can provide to you. I feel that they way they go about some things is kind of sneaky. For example, when brochure rack was implemented. You had to opt out of it, if you didn't want it. Well, as busy as we get, it can be difficult to keep up with everything, so you either miss that memo, or forget about it, and the next thing you know you are being charged for a tool you don't want, and have not used. I was hopeful that things could work out for me at CP, but when my contract came up for renewal, and not one person reached out to me to discuss, or make me feel like a valuable member of the organization, I decided to move on. I don't want to be a part of an organization that doesn't seem to value my contributions, even if they are smaller than some others.

When I first broke into the travel business four years ago I wanted to join Cruise Planners. At the time, I was involved in another business and did not have the funds. The expression "timing is everything" is so true. While I did join a host agency, learned a great deal and did grow my business, I was itching for something more. That something more was Cruise Planners. I went back to my research and was finally in a position to purchase my franchise. I purchased in March 2016 after many months of research. I have not looked back. Cruise Planners has helped me to grow even more in the short time I have owned my franchise. While I still have a full-time job I know that Cruise Planners will be the agency that will get me to where I can be a full-time agent.
The powerful name Cruise Planners within the industry, the support, technology, ongoing training and family atmosphere has made it the best decision I have ever made. I am proud to be part of the Cruise Planners Family.

I've owned my Cruise Planners franchise for more than 12 years, and I would recommend this host agency to anyone looking to begin in the travel industry, as well as anyone who is a seasoned travel professional and is looking for a great host agency. Cruise Planners is progressive in every way, keeping up with today's newest technology, and maintaining a preferred status with vendors worldwide.

Cruise Planners is an excellent company to work with. Outstanding support, innovative marketing and always at the forefront of technology and booking systems. We joined 14 years ago and it was the best decision that we could make and now 14 years later if I had to make the decision I would join Cruise Planners again!
Allison Read

I have been with Cruise Planners since 2002 after owning my own computer networking business for 10 years. I did not have travel experience getting into this, but did have a passion for travel and wanted to continue to be an entrepreneur.

I looked into a few other travel franchises, but hands down, CP was for me....and continues to be the best decision I ever made!

I am part of the Millionaires Club now for 8 years and can credit that to hard work & commitment to my clients, I couldn't've reached these goals without the support, leadership and the incredible marketing and technology tools the CP offers us. They are always open to feedback and continue to launch the newest, cutting edge tools and programs that help me not only find new clients, service existing ones, but almost as importantly, allows me to work more efficiently so I don't have to increase my expenses, therefore increases my profitability.
I can't imagine ever having to take on all that they do for me, myself.

Along the way, I've made incredible friends at Cruise Planners...it truly is a family.

The tools, marketing programs, support, training and flexibility available in a “business in a box” format are really, really impressive. The networking among colleagues is invaluable.

I only started researching about a week ago. I've listened to a couple of CP Webinars, researched more on YouTube. So far it sounds almost to good to be true. I understand it will take hard work and I am a very hard working person. I am very excited by all the positive reviews. So far I have had correspondence with Dan at CP - - I'm extremely happy with the support, and one-on-one I already feel from CP, and the electronic marketing tools available.

I have been with Cruise Planners since June, 2011. I was looking for a franchise opportunity to help supplement my retirement income and Cruise Planners seemed like a perfect fit. I was never in the travel industry before so I was starting from scratch and needed to make sure I found a company that would support me just as much as if I were a seasoned travel industry professional. I was right on the mark! Cruise Planners has provided me the tools, training and support to help grow my franchise into more than I ever thought it would be. I firmly believe that the support structure and technology that Cruise Planners has put in place is second to none in the industry. My business continues to grow annually and at a much faster pace than I had in my 5 year plan. So, needless to say I am thrilled with everything that Cruise Planners has brought me. Just remember, that no matter how great an opportunity is that may be sent your way, it will only be as successful as you want it to be. So, if you put in the effort to learn and use the tools that Cruise Planners has made available, you will be very successful. Purchasing my franchise is one of the best decisions I have ever made.

Cruise Planners is an outstanding company with a great team. I purchased my franchise in 2013 and have never looked back - it was a very good decision. It takes work to be successful in any enterprise, but for me the CP family makes it fun at the same time. You couldn't ask for better leadership, technology, or support in the travel industry.

My Wife and I just wrapped up the March training class and I can say that we’re very appreciative we met Cruise Planners at a national travel show. I have high hopes for Cruise Planners, and everybody from top to bottom far surpassed my expectations. From the positive energy of Michelle and Vicky, to the technical genius of Brian and Phill and the rest of the IT team, to the kindness and willingness to assist of the Business Development Team, everything was seamless and brilliant.

We were nervous about the first year, but we are at $35,000 and haven't even begun our fiscal year! We'll be utilizing all the tools we learned about in training and I can't wait to learn more. I'm looking forward to a long and prosperous career with Cruise Planners.

Purchasing this franchise was a great decision.

My brother and I just came back from the training in Ft. Lauderdale. I was a travel agent with AAA for over 10 years (10 years ago)and they use excellent travel partners, have an amazing support staff and the training was top notch! Debbi Dunn was so incredible keeping everything running smoothly. We are so excited to get started and are planning on returning as a millionaire team member to help others just starting out one day! Can't say enough about this franchise so far