I began my journey with Avoya about 6 months ago. The training was excellent. It is online so you can move at your own pace. There is live support every step of the way. The trainers have a great deal of expertise and are very patient. About five months ago I began with my first client. The excellent support continued with Avoya's Early Success program. They offer outstanding workshops conducted by experts in the field. Upon completion of their Early Success program, the support continues. With every question I've had or challenge I've encountered, the Avoya team has been there with timely responses. Their platform for booking and managing travel is excellent. It's user friendly! Lastly, I credit my success, over $900,000 is sales in less than 5 months time, with the training and support I've received from the Avoya team.
Avoya Travel is truly a fantastic host agency! I have been a member of the Avoya Travel Network going on 4 years, it was the very best decision as an independent travel agent that I could have ever made. Like many travel agents who start out alone in the field, my sales floundered from day to day and I wondered where my next client was going to come from. However, after joining the Avoya "Family" with their innovative marketing platform and live leads program my sales have soared!
My Avoya Travel Independent Travel agency went from a couple of hundred thousand dollars in annual revenue sales in 2012-2013 and now keeps me consistently reaching towards a million dollars in travel sales annually! With Avoya's list of preferred suppliers paying top notch commission, this is definitely a win-win-win-win organization a win for the Avoya Family, a win for the Travel Suppliers, a win for the Travel Agents, and definitely a win for the Avoya Travel Customers who receive personalized services from a list independent agencies owned by some of the best travel agents in the industry.
The support staff at Avoya Travel is top notch and the Anderson Family (founders, President, etc.) makes us feel as if we are truly an extended partner of their family founded enterprise. Through motivational weekly webinars led by Avoya's Executive Senior Vice President of Sales, Scott Koepf, weekly preferred vendor webinars from some of the highest profile cruise and vacation companies in the world, and through participation in the highly rated Avoya Mastermind Academy program led by Tammie Richie, Brando's Fun N' Sun Travel & Cruise an independently owned agency in the Avoya Network no longer flounders. Within several years of dedication to the Avoya Network platform, my agency has truly become an American entrepreneurial success story! Thanks Avoya, you truly are the very best Host Agency in the world travel business!
I was planning on hosting with Avoya. I requested information by calling them and the operating asked for my phone or name. She said she could only transfer me to Robert West because he was assigned to me. She transferred me to Robert, but I got his voicemail. I called back later and they said he wasn't available. I called the next day same thing! I left messages for him to please call me back but no call backs! I got an email reply back from Robert West, Join Avoya Specialist congratulating me on my path to a rewarding future in travel. So I thought, finally, at least he emailed, which Id rather talk in person and not by email when starting a business!
He recommended Quest Training Center to obtain my training as a first time Travel agent. But it seemed like it was a generic email and he did not answer my questions. So I went to the link he provided read up on it and signed up for the class.
While researching further in the Avoya site, I found they have Avoya University that offers training. Why would they have me sign up with another school? Id rather stay withing Avoya.
I Called Robert and again he was not available. I emailed him with same questions and additional questions regarding the Avoya University, but all I got was congratulating me on signing up with Quest Training Center...it was a generic email reply to my reply questions of emails! Very frustrating!
So I called Avoya again and got an operator as before and I asked to speak to someone in Avoya University. She asked if I filled out the form on the Avoya website. I said no, because if she obtain my information, she would just transfer me to Robert West who is my assigned person! He was no help! So I said no and she put me on hold and later came back saying no one was available.
I called back later and same thing! I cannot get anyone to answer any simple questions. The operators are no use, they just obtain your information.
So I called Quest Training to ask them a question but kept getting their answering machine because they were not available. I have called during office hours multiple times!!
That is not good business especially trying to start! Thank God I did not sign up with Avoya with a contract because they would not take me until I finish training with some other partnered Quest Training Center, yet they offer their own Avoya University training, doesn't make sense.
When I get my student training pack in the mail from Quest Training Center, it's going right back for a full refund of $595!
I will not do business with either so called company because no one can talk to me or respond to my questions on email or voicemail messages!
I also went to BBB on Avoya and looked up their profile, It says 11 years in business, but their website says 50 years? Their business actually started 10/20/2006. They have probably changed their name because of bad business reviews!
I was all excited about starting my home based business travel agency, but kept coming across road blocks and cant get any answers! They just want your money! I am very disappointed!!!
I was forced to complete a star rating, I would consider -0 rating, but I had to put something to be able to send this message. I feel like they are a scam! Do Not Signed Up with Avoya or Quest Training Center!
Hi Georgina,
Thank you for your feedback. We take all reviews and feedback very seriously in our ongoing efforts to improve the Avoya Travel Network.
We apologize that your calls and questions were not answered as you expected. During the Holiday Season we had several staff on vacation and on top of that calls and emails from entrepreneurs like yourself interested in learning more about the opportunities with the Avoya Travel Network have been at record levels. Regardless, we are very sorry we could not get back to you as quickly as we should have.
We understand you’ve already talked to the owner of Career Quest who’s offered you a full refund if you choose not to move forward with their training program. We’ve left you a few voicemails too and would love to speak with you.
You wondered why we recommended you enroll in a travel agent school, such as Career Quest, instead of simply waiting to join Avoya and then attending Avoya University. Short answer: to give you the best odds of owning and managing a successful independent travel agency, and because they are very different. One does not replace the other.
Career Quest and other online travel agent schools are designed to train new travel entrepreneurs, such as yourself, how to become travel agents and travel agency owners - with little or no prior experience as a travel agent or agency owner. Avoya University, on the other hand, provides professional education for Independent Agencies in the Avoya Network that have already demonstrated they have the proficiencies needed to be a successful owner of their own travel agency. This is based on their prior experience or by having completed one of the travel agent online training schools, like Career Quest – before joining the Avoya Network. Once you successfully graduate Career Quest, or another online school, you can reconnect with a Join Avoya Specialist and together we’ll determine if the Avoya Travel Network is the right host for your independent agency.
Avoya is a family owned and operated company that traces its roots back to a Hawaiian travel company owned by the Andersons more than 50 years ago. From humble beginnings, the company has evolved into what today is known as the #1 Host with an elite and very successful network of independent travel professionals. Avoya is the #1 seller of cruises and tours in the American Express Travel Network and has established a top reputation in the industry. Compared to other leading hosts and franchises, Independent Agencies in the Avoya Network sell up to 12X more than their peers.
We are all about Integrity and Professionalism and will never quit trying to better serve Independent Agencies like yours, and thank you again for your feedback.
If you change your mind and would like to learn more about the opportunity, please call 1-888-320-4675 or reach out to me directly.
Sincerely,
Steve Hirshan
Senior Vice President of Sales Support
Avoya Travel
Steve.Hirshan@AvoyaTravel.com
I retired after spending over 40 years working in a field completely different from sales and travel. In retirement, I felt I needed to be doing something reasonably productive. I talked with my travel agent whom I had never met in person, but after numerous conversations over the years, I felt was a personal friend. She encouraged me to become a travel agent and join Avoya. She described many of the attributes of Avoya such as the live leads program, educational opportunities, and the support system. Now, she is still a very special friend and is also my mentor. Avoya's live lead program was my primary reason taking the step out of retirement and back into the working world. I had no desire to do my own marketing. Since I joined Avoya, I have found that the live leads program works perfectly with how I want to run my business. Equally important, I have found the Avoya support system to be fantastic and a life saver more times than I care to count. They have helped me get through numerous new situations and have never laughed at me at some of the dumb mistakes I made. Avoya has truly made my new career truly enjoyable.
As a world traveller for many years with no travel agency experience I needed not just a home based business opportunity but an 'anywhere' based opportunity. Avoya with there Agent Power system enables me to operate literally from anywhere that has internet and a phone. Avoya not only meets but exceeds my expectations.
Laurence Danter . Danter Travel
Danter Travel is an Independent Agency in the Avoya Travel Network
I'm very proud to be a Avoya independent Affiliate. I have been in the travel business for 38 years and with Avoya for the last 8-9 years. I find the staff and support to be of the highest level. The opportunities for continuing education are endless and the technology is first rate. The leads are generally good but of course there are always the shoppers. However some of those leads over the years have actually become good friends! I'm asked why I don't retire after all the years in travel and my answer is, "when this job stops being fun then I'll retire"
I've been in the travel industry for over 15 years now and absolutely love it. I started off working in travel agencies, until I really wanted to work from home. After researching many online agencies I found that Avoya Travel was for me. I loved the live lead program, and all of the marketing and support I received from Avoya. After 3 years with Avoya my husband retired and we both decided to travel for 2 years. When we came back to the states I decided that I would try to make it a go with my own business......Jenn's Adventure Travel, LLC. After months of trying to market for new clients, and money down the drain I knew it was time to go back to what worked, and that was Avoya. For the short time that I was gone until I came back, Avoya had gone over and above what I remembered. Their marketing is absolutely unbelievable.....I don't need to spend my own money because Avoya does everything for me. Avoya has done a tremendous job in giving their Independent Agencies the tools that they need to succeed. The support team Avoya has is there to help in every step of the way. The training is incredible! I'm not sure if there's one day of the week that Avoya isn't offering some type of training. Because it's only been since July 2016 that I came back to Avoya it's still a building process. But in a little over 2 short months my sales are at the $200,000.00 mark. For those of you that need a little extra help, guidance, support, training, and a business model that WORKS I highly recommend Avoya Travel!
I have been hosted by Avoya Travel since 2008 and believe they are a wonderful company with all of the tools and opportunities agents need to build a successful business. I have met some incredible people who work for Avoya Travel and who are hosted by Avoya Travel. Their network is incredibly rewarding in so many ways.
I have been in the travel industry for 19 years and with Avoya Travel for 12 years.
My decision to partner with Avoya as my Host Agency was influenced foremost by the integrity and reputation of the Anderson family followed by Avoya's advanced technology that is now patented and their Live Leads program. This program provides me with qualified new customers with suppliers that I'm a specialist with.
Avoya's Mastermind program has helped me hone my business and sales skills allowing my business to grow year-after-year, earning greater commissions, which, in turn, allow me to travel more, improve my lifestyle and enjoy life to the fullest.
It's not a job, it's being part of a family that cares while having fun working at something you enjoy doing for a living.
Avoya is an amazing company to work with. The support and education they supply can't be beat. I'm so thrilled to be a part of their organization.
I joined Avoya Travel 9 years ago and have never looked back. I have been in the Travel industry for 50 years and know the ins and outs of how Travel has progressed. I love Avoya Travel! Why because this company has provided me with everything I need to function and become a member of the $1,000,000.00 + club.
I started out as an independent agency within the company and have progressed to becoming a sole proprietor by owning my own "Explore the World with Joanne, LLC". How does this happen?
*I am Still affiliated with Avoya as a host agency.
*Avoya provides a melting pot of Live Leads on a daily basis
*The support team at Avoya Travel is always there and willing to assist you in everything you may need.
*The ongoing educational experience is never ending from internal webinars, to meetings with top vendors, to weekly meetings with the executive team, to the Celebrated Mastermind Program which keeps education and communication at its best. The Mastermind Program has become one of the Industries Pied Piper programs that is way beyond anything I have experience in my career in Travel. Also the Avoya University where you will find anything and everything you need for success!
Oh by the way I forgot to tell you about the Marketing advantages at Avoya Travel...I guess you will just have to check that one out yourself. I know the cost of marketing myself, I must say Avoya is generous in doing Marketing as well.