With AP everything is right out in front of you. I do not use "Live Leads" (as you know), but think that someone new to the industry would find the feature invaluable. I've been around for a long time and have rarely been disappointed! I especially like that I am permitted to "do my own thing!"
The Live call-in leads almost priceless, web registered leads great. Most important part of biz resolved, no marketing, social media or investment required to generate quality leads. Avoya does a great job and I love their specialty leads.
Avoya Mastermind, academies at sea and support excellent. Staff wonderful. Once I understood their software system I realized how good it is, but it was a little overwhelming in the beginning. Just know it is NOT easy going in the beginning. It takes time to close the leads and build a book of business. If you can hang in there it is very worth it. Love working from home. Would rather work 80 hours a week from home than 40 hours a week in an office. Just love everything Avoya. There simply is no other host agencies out there like Avoya, and if everyone knew about Avoya there would be very few other host agencies staying in business. It is the perfect opportunity for first times in the trav biz as well as seasoned agents. I feel very lucky I found Avoya amongst all of the other host agencies.
I would highly recommend Avoya Travel to anyone wanting to succeed in the travel industry. The professionalism and integrity of the company combined with state of the art booking tools, support and optimum commissions.
Love the Live Lead program. All of the staff at Avoya are very friendly and QUICK to respond.
I have been with Avoya Travel since July of 2016 and thus far it has been the best decision! The database is user-friendly, the professional development and assistance is quite abundant, and there always leads available.
It is important to bare in mind that owning and running your own travel agency is no joke! It certainly is not for everyone as it requires a lot of dedication, self-discipline, and a strong work ethic.
My only "issue" with Avoya is regarding repeat leads. I completely understand and agree that when I take a lead from Avoya my commission should be at a lower rate (30%); however, I wish that once this customer becomes a dedicated repeat client of mine, the commission percentage would be adjusted. I agree I shouldn't receive the full 80% that I do for my personal clients, but it would be nice if repeat Avoya clients increased to 50% after 2 or 3 booked trips; I've earned their trust, loyalty, and am keeping them within the Avoya network. Just my suggestion!
Avoya Travel provides their agents with an extraordinary feel of extended family, and everything needed to succeed with superb support and all tools needed!
I have had a wonderful experience with Avoya since I affiliated with them almost 6 years ago. The support, professional development, marketing and staff are great. They respond quickly, are professional but down to earth. I loved that you could claim leads at no charge. Their AP6 software we use is fantastic. This really helped me grow my business to now, where I have a large personal business supplemented by leads and repeat business. We can work at our own speed with no pressure to do more than we can handle. I highly recommend Avoya.
Avoya Travel is a joke. I invested money and time in setting up a corporation, buying business insurance, attending regionals, etc. Then they sent me an email saying my agreement would be renewed but then terminated my agreement without warning. How do I know it was without warning? Because I had my Avoya email set up on my iPhone so I would get emails as soon as they came in. I made repeated attempts to speak to the main decision maker Steve, and he never responded to me. This is incredibly disappointing - considering I had just attended the regional conference and picked up tips I planned to implement to grow my business. They don’t really communicate well here. And most of the leads they speak so highly of are garbage.
We take all feedback very seriously in our efforts to continually improve the Avoya Travel Network™, but unfortunately without knowing who you are, we’re unable to specifically and directly address your review post.
Avoya is committed to the success of Independent Agencies in the Avoya Network, which can be seen by the level and quality of support, marketing, education, technology, and more, that we offer. Reading the hundreds of top rated reviews on this site and others, it’s clear why we’ve been voted “Best Host Agency” by travel professionals year after year, and why we’ve been known for years as the Host Agency that’s all about Integrity and Professionalism™.
If you would like me to setup a call with you to discuss your experience in detail please contact me directly. We truly wish you all the best.
Senior Vice President of Sales Support
I just started with Avoya and i am new to the industry, i have to say that i was nervous but the support that avoya has offered me has been amazing. They guide me and are very patient. I am happy to be part of Avoya.
I'm about to complete 3 years with Avoya Travel, and I couldn't be happier with the production of my business. I was new to the industry, and Avoya and their immense training opportunities were helpful to get me started. My business produced over $1M each year for the last 2 years, and a big part is due to the Live Leads system.
Marketing to find customers can be very expensive and time consuming. Having customers ready to talk about vacations is great for me. Some reviews talk like the leads are not quality leads, but you cannot expect any company to have leads with credit cards ready to throw at you. You have to sell and show them what you will do for their vacation and the value you add. Any business requires you to work hard, and this is no different. It's unfair to expect Avoya to do all the work and you just process.
The rewards are amazing... sell what you want, work the hours that make sense for you, help customers' travel dreams come true and fulfill the entrepreneur calling in your soul.
Avoya is the best partner I could imagine for this business, and their reputation is 2nd to none!
Review Avoya Travel, an American Express Travel Representative
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