What do you like most about Tern?
The development team is super responsive to what the modern travel agent needs. They have a list of items that are in the works and is easy to add to the request list. I've been with them for a while now and its a different platform than it was then. It's always growing and adapting to what it's users need.
What are some areas of Tern's product that could be improved?
It's a work in progress and sometimes it's hard to wait for things you know are on the way.
What problems does Tern solve for you?
I love how easy it is to make a great itinerary, take payments, keep track of sales and commissions. Even has a mobile app for clients to hold tickets and confirmations.
What do you like most about Tern?
I love that it's more of all in one solution. Also, they are constantly making improvements and enhancements all the time. They even let us make suggestions and have users vote on them.
What are some areas of Tern's product that could be improved?
None as they are constantly evolving. Also, they actively take are suggestions and implements them.
What problems does Tern solve for you?
CRM, Email masking, e forms, meeting scheduler, itinerary builder, proposals, invoicing, PCI compliant credit card authorization, task automation. Also, since they have the email masking capability, I can send out forms, proposals, etc. to appear to come directly from my email address and then Tern consolidates all of those and attaches them to that client or to that client's trip for easy reference.