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Incentive Connection Travel
Business Class

Incentive Connection Travel

www.ictravel.com
48 reviews
Incentive Connection Travel logo
Incentive Connection Travel logo
www.ictravel.com
602-867-9606
Email Host Agency
13029 N. Cave Creek Rd., 2nd Fllor Phoenix, AZ 85022
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All Reviews

48 reviews
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3 stars
2 stars
1 star

Top Review

January 29, 2025

⭐️⭐️⭐️⭐️⭐️
I’ve been with Incentive Connection Travel (ICT) for two years, and it has been an incredible experience. What stands out the most is the warm, family-oriented atmosphere and the round-the-clock support.

Being a family-owned company with 30+ years of industry experience, Robert, Karen, and Hedi have made me feel valued and motivated from day one. Their encouragement helped me confidently enter the travel business.

ICT's commission structure is fantastic, and I appreciate how easy it is to manage accounting and bookings through Clientease CRM. Plus, their FAM trips, ship inspections, and seminars at sea provide unmatched learning opportunities.

No monthly fees or contracts means I can focus solely on growing my business — and that’s exactly what ICT empowers you to do. I’m so grateful to be part of this network and highly recommend them to anyone looking for a top-notch host agency!

Tyrone Bowie
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Reba Lowe

Experience: > 11 years

Status: Currently with company

December 03, 2013
Old Review

After being in the busines for 4 years or so, I was looking for a new host agency. I wasn't happy with the one I was affiliated with but didn't know which way to turn. So, I asked the suppliers and they recommended ICT, hands down. Twelve years later, and I've never looked back. ICT has been so supportive and they provide so much. It's not every host agency that will give you the opportunity to meet with, chat with, and learn from other agents. Whether it's the chat, Facebook, or our annual ICT Family Reunion, great friendships are made, and you always know there is a team behind you and supporting you. Signing on with ICT was indeed, the best business decision I made.

11
2
11 people found this review helpful. Did you?
Laura Green

Experience: > 11 years

Status: Currently with company

December 01, 2013
Old Review

After closing my own bricks and mortar agency (that had been open for 20+ years) I looked for a reliable and honest company with whom to affiliate as an independent home based consultant. Incentive Connection Travel was exactly that. They are a family run business with great knowledge and experience in the industry. AND they are VERY NICE PEOPLE. They provide good resources to me as the independent. The commission split is very fair and the monthly checks are always on time. If there is ever a question, it is resolved immediately and a 2nd check will be cut (rather than being told...you'll get it next month). There is a very good selection of suppliers offering excellent commission schedules who participate in the ICT program. If you are new to the business there is tremendous training opportunity on the website. I have been affiliated with ICT for almost 14 years and would never consider looking anywhere else.

9
2
9 people found this review helpful. Did you?
Jennifer McNabb

Experience: > 11 years

Status: Currently with company

November 30, 2013
Old Review

I have been with Incentive Connection Travel for 15 years - back in the days when there were only a few to choose from. I have stayed with Incentive Connection Travel because this host agency is not just a business, but a family, and they treat their agents as a part of their family. Their pay structure is one of the fairest and most generous in the industry. They work 7 days a week to be sure we have the best contracts with suppliers and the best back office support when we need it. They host a yearly "convention" that rivals the larger travel trade shows in the volume and quality of suppliers and education. I think anyone in the travel field really needs to have some work experience before going "independent" to be successful, but choosing the right host agency is crucial to your success as well. I highly recommend Incentive Connection Travel for anyone in search of starting as an independent agent or unhappy with their current host. They are the best in the business!!!

8
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8 people found this review helpful. Did you?
Steve Maibach

Experience: < 1 year

Status: Currently with company

November 30, 2013
Old Review

I have been in business for 17 years. I joined Incentive Connection Travel in 2003 and have never looked back in the 10 years that I have been with them. They have a wonderful support system, good web site with great training devices and a wonderful agent base. The agent to agent support has been the best of all. If you have a question or not sure about a certain destination ... you have the support of many other agents who are great at steering you in the right direction. They do host agency "family" conventions and they have been a real plus to help build my business. Overall they are an "A1" company with a wonderful staff there for your every need!!

Steve Maibach
Maibach Travel

9
2
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Julie Lutton

Experience: > 11 years

Status: Currently with company

November 30, 2013
Old Review

This is the best host agency out there. You are truly part of a family. They will assist you any way possible. I've been with ICT over 15 years and they consistently exceed expectations. This business is hard and rewarding. You need a good support system. ICT will be the best choice you make!

8
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8 people found this review helpful. Did you?
Marc Neves

Experience: 6-10 years

Status: Currently with company

November 30, 2013
Old Review

I have been with ICT exclusively since the launch of my agency in 2004. They are an exceptional host and support serious travel sellers with top level commissions with the most important suppliers. Their consortia partnership with Ensemble has been a very valuable asset for my agency as well. They are tremendously supportive in dealing with vendors/suppliers if a problem occurs. They are very thorough and pay all commissions on time, at least once a month. If you are an experienced agent looking for a partner that maximizes your income potential, supports you on the back end but does not get in the way of you building your business the way you want to and provides all the resources and preferred vendors necessary to sell travel well, ICT is the best choice.

10
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10 people found this review helpful. Did you?
BAXTER rOWE

Experience: > 11 years

Status: Currently with company

November 30, 2013
Old Review

i HAD OTHERS AND ict IS FAR AND AWAY THE VERY BEST THERE IS .

5
2
5 people found this review helpful. Did you?
Heidi Bechtel

Experience: 1-5 years

Status: Currently with company

December 28, 2012
Old Review

They are incredible to work with. ICT is always there to answer a question and lend a hand with a tremendous support system. Highly recommend them to anyone!

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7 people found this review helpful. Did you?
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