All Reviews

44 reviews
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Top Review

July 19, 2022
I have been in this business for 26 years, starting as a front line storefront leisure agent, then as a corporate agent, then a corporate agency manager and finally landing with ICT and establishing my own business in 2003. I started with ICT and here I have remained for 19 years and counting. They are fair, honest and loyal and I have never felt like I was not valued or respected. Rather more like I was part of a close knit group of good friends all working together. Their commission splits are extremely fair and I have never had any problem reaching anyone for assistance on any day of the week. Highly recommend if you don't want to be lost in a crowd..:-).
January 20, 2014
Old Review

THE BEST!! GREAT PEOPLE!!

January 12, 2014
Old Review

I have been in the travel business since 1985 . I worked for three other Agency. 2 of them closed and the third one I wasn't making enough commission with. The agency was losing volume in sales thus losing the higher commission rates and than my commission was becoming very low. That is what started my search for a host agency. I was reading reviews and sending out emails for reviews of their host agency and what was being charged. Than I emailed Harvey at ICT. I think I went thru three days of questions and he answered each and everyone of them. I was nervous being with a host and on my own. But after Harvey's email and constant contact even on a weekend. I felt very confident that I would have support with ICT. The staff (the family) was always available from the moment I joined ICT which is almost 3rd years now. It has been a pleasure to grow my travel business with ICT. I have never been so happy working on my own with ICT and earning money right from the start. They offer Ensemble free and Travel 42 travel reports , we have a list of Suppliers Web sites and the travel resources are extensive. The vendor promo updates are daily on our email. We have contact with rep's, we have chat email with other agents to offer us help on a vendor or rating on a property. It was a great decision to join ICT and it continues to be the best home based travel agency host.Your clients remain yours as ICT protects your clients and your privacy. With ICT you have everything the biggest agencies have but with a Family feel. Highly recommend, come join us!

December 10, 2013
Old Review

I have been with ICT for over 10 years since the corporate agency I used to manage in San Francisco went out of business. Unlike other host agencies, they are family owned and operated...meaning the family members actually WORK THERE. They are always there for you...they expand their definition of "family" to include the agents who work with them. They charge no regular fee, only the yearly I & O insurance and the usual refund/exchange fees in relation to GDS issued airline tickets. They are personally invested in seeing you succeed and will help in any way they can. It would never occur to me to work with anyone else, and I would recommend them to anyone.

December 9, 2013
Old Review

I have been in the travel business since 1996 and have been with ICT most of those years. Their support and contribution to our success is outstanding. Not only are they available to us 7 days a week but our online "chat" with other ICT agents is invaluable giving us the helpful knowledge to build our business. The ICT conventions are incredible giving us one on one meetings with top vendors to learn the most up to date travel information to help grow our agencies as well as allowing us to meet our fellow ICT agents personally. This is a family owned host agency that is run with the utmost integrity. Their web site is outstanding offering us all the tools we need to be successful. Commission checks are prompt and complete. They are a great host agency to be associated with and I highly recommend them!

December 6, 2013
Old Review

I have 20 plus years experience in the industry and have been with Incentive Connection Travel most of those years. They are a family owned and operated host agency and they treat each agent like a family member. Their support is outstanding and they are constantly looking for new ways to increase our bottom line. I have seen a real growth in technology and communication over the years. They run the business with the utmost of professionalism and never ending support for their agents. Also, I believe that if all host agencies operated like ICT that we would see a great increase in young people entering the travel world. I feel very fortunate to call ICT my host agency!

December 6, 2013
Old Review

I joined ICT less then a year ago, with very limited experience. They are awesome. They are great with supplier suggestions and recommendations. I cannot expect more. They spend a lot of time with me without hesitation

December 3, 2013
Old Review

Incentive Connection Travel is the best agency for an outside agent...none of the others have nearly as much to offer or the
support that ICT gives to its agents. None can compare!

December 3, 2013
Old Review

After being in the busines for 4 years or so, I was looking for a new host agency. I wasn't happy with the one I was affiliated with but didn't know which way to turn. So, I asked the suppliers and they recommended ICT, hands down. Twelve years later, and I've never looked back. ICT has been so supportive and they provide so much. It's not every host agency that will give you the opportunity to meet with, chat with, and learn from other agents. Whether it's the chat, Facebook, or our annual ICT Family Reunion, great friendships are made, and you always know there is a team behind you and supporting you. Signing on with ICT was indeed, the best business decision I made.

December 1, 2013
Old Review

After closing my own bricks and mortar agency (that had been open for 20+ years) I looked for a reliable and honest company with whom to affiliate as an independent home based consultant. Incentive Connection Travel was exactly that. They are a family run business with great knowledge and experience in the industry. AND they are VERY NICE PEOPLE. They provide good resources to me as the independent. The commission split is very fair and the monthly checks are always on time. If there is ever a question, it is resolved immediately and a 2nd check will be cut (rather than being told...you'll get it next month). There is a very good selection of suppliers offering excellent commission schedules who participate in the ICT program. If you are new to the business there is tremendous training opportunity on the website. I have been affiliated with ICT for almost 14 years and would never consider looking anywhere else.

November 30, 2013
Old Review

I have been with Incentive Connection Travel for 15 years - back in the days when there were only a few to choose from. I have stayed with Incentive Connection Travel because this host agency is not just a business, but a family, and they treat their agents as a part of their family. Their pay structure is one of the fairest and most generous in the industry. They work 7 days a week to be sure we have the best contracts with suppliers and the best back office support when we need it. They host a yearly "convention" that rivals the larger travel trade shows in the volume and quality of suppliers and education. I think anyone in the travel field really needs to have some work experience before going "independent" to be successful, but choosing the right host agency is crucial to your success as well. I highly recommend Incentive Connection Travel for anyone in search of starting as an independent agent or unhappy with their current host. They are the best in the business!!!

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