All Reviews

34 reviews
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star

Top Review

November 28, 2022
While I am still a newer agent, I am so glad to have chosen an agency that really cares about its people. The onboarding process and support has been 100x more than I could have ever imagined! Personalized onboarding and really focusing on agents throughout their journey whether they are newer or seasoned vets, is what CCTC does right every single time. I have also noticed my fellow agents to be extremely helpful in answering questions, holding me accountable, and keeping everything organized. It's really the team and management that makes this place special and makes me proud to work for an amazing organization! I couldnt see myself anywhere else but at CCTC!
August 5, 2021
Old Review

Without question or hesitation I would rank Cupcake Castles Travel Company as a host agency with a resounding 5 stars. "They" say if you love what you do, you never work a day in your life. This is not only true in that I love the "work," but I also enjoy the "who" I work for part. I shouldn't even say work FOR, rather work WITH. That, to me, is the top characteristic this agency yields- it is a very collaborative effort. In any industry based on commission, the environment is usually very competitive. Within Cupcake Castles Travel Company, we work as a true team. A majority of the reason working with Cupcake Castles is so seamless is because of all the systems built to support us and our business. You come in to the company and get all the help you need to build a successful business. You will not find the family environment that this agency offers anywhere else!

Host Agency Response
August 6, 2021

Thanks so much for your commitment to CCTC, Kim! I am so proud of how far you've come since you started. I appreciate your willingness to help & contribute in any way you can. Happy to have you on this team & can't wait to see what your future holds!!

August 5, 2021
Old Review

The company really is as sweet as its name. After being with another agency in the Disney-Centric Market, I needed a company that provided more professional development and genuine care for their agents. I found my forever home. Laurie does a great job of providing exceptional professional development, support, and training for agents looking to make REAL MONEY in the travel industry. Our agents are true professionals that strive to be the best in the industry. I wouldn't choose to be anywhere else.

Host Agency Response
August 6, 2021

Thanks, Angelina! Your unwavering support & commitment to new agents' success is what fuels the engine from each agent's start! I am so grateful for you & what you contribute & add to the company!!

August 5, 2021
Old Review

I have been CCTC since 2015 and couldn’t be happier with my experience under this agency.

The tools and training that Laurie (agency owner) has put in place seem to go way above the industry norm. She truly gives you everything that you need to thrive within the travel industry.

And if that isn’t enough, the team of women that we work with are absolute gems. They support the other agents - whether it be with education, reservation modifications, or to bounce ideas off of. I refer to these ladies, not as the “other agents at CCTC”, but as my CCTC family.

Upon speaking with other agents/agency owners at industry events, I am always happy to hear what a great company Cupcake Castles is. CCTC is a recognized and respected name amongst travelers and the travel community.

I wouldn’t choose any other agency to work with as an independent contractor or as a traveler.

Host Agency Response
August 5, 2021

Thanks, Lindsay! We have all grown so much these past several years. Such strong bonds with each other for sure!! Thrilled you found my agency & proud to call you family as well <3

August 5, 2021
Old Review

I've been with Cupcake Castles Travel Company since the agency first opened. I couldn't be happier! I couldn't imagine working for another company.

The agency owner is amazing to work with. She really cares about all her agents and provides the best possible workspace for us. She puts so much effort into the day to day operations, our personalized websites, client sites, and behind the scenes things.

The teamwork is great with our agents. Everyone is always quick to help if someone needs something or is out of town and needs help covering clients. There is always someone who is willing to lend a hand.

I highly recommend Cupcake Castles to everyone I know. I have several clients and friends that have started working for Cupcake Castles over the years.

If you are looking for a host agency, I promise you won't find a better one!!

Host Agency Response
August 5, 2021

Thanks so much, Jerica! You've been such a joy to work with through the years. Blessed to have you on my team.

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