All Reviews

34 reviews
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star

Top Review

August 5, 2021
I have been CCTC since 2015 and couldn’t be happier with my experience under this agency. The tools and training that Laurie (agency owner) has put in place seem to go way above the industry norm. She truly gives you everything that you need to thrive within the travel industry. And if that isn’t enough, the team of women that we work with are absolute gems. They support the other agents - whether it be with education, reservation modifications, or to bounce ideas off of. I refer to these ladies, not as the “other agents at CCTC”, but as my CCTC family. Upon speaking with other agents/agency owners at industry events, I am always happy to hear what a great company Cupcake Castles is. CCTC is a recognized and respected name amongst travelers and the travel community. I wouldn’t choose any other agency to work with as an independent contractor or as a traveler.
November 30, 2022
Verified Review

Cupcake Castles isn’t just a host agency, it’s a family. Laurie works tirelessly to make sure every single agent is given the tools to succeed; she’s extremely present, involved and cares. More importantly, the agency’s main focus is not on sales; it’s based on client experience, safety and happiness. Following this model instead of a sales model produces better agents, repeat clients and better relationships with suppliers. I’m so happy to be “home” with my host agency and family here at Cupcake Castles and wouldn’t choose to be anywhere else!

November 28, 2022

While I just joined Cupcake Castles Travel in March of 2022. I have loved it all! Working with a great group of women, we are a family. We are better working together!
CCTC has allowed me to learn so much about the travel industry. Training is very important when you are starting out. Angelia makes learning so easy to learn different areas of travel. Laurie is always around to answer questions. I love when we are able to travel together and meet!
I am so happy with my choice of Cupcake Castles Travel!

November 28, 2022

I have been with CCTC for 5 months now and love it! I have gained so much knowledge of the travel industry and can say that this company has the best training program! They will walk you step by step in D-School with invaluable resources! I love all of the contacts that I have made and have been able to gain insight into the industry. I can't say enough about this company, I have been on the line with trying to decide if I wanted to pursue this career and this company has been amazing! If you are looking for a home within the travel industry, this is it!!

November 28, 2022
Verified Review

While I am still a newer agent, I am so glad to have chosen an agency that really cares about its people. The onboarding process and support has been 100x more than I could have ever imagined! Personalized onboarding and really focusing on agents throughout their journey whether they are newer or seasoned vets, is what CCTC does right every single time. I have also noticed my fellow agents to be extremely helpful in answering questions, holding me accountable, and keeping everything organized. It's really the team and management that makes this place special and makes me proud to work for an amazing organization! I couldnt see myself anywhere else but at CCTC!

November 28, 2022

I used CCTC for my own travel for years before coming onboard as an agent. From my first exposure with Laurie and through the years, it's always felt like working with someone who genuinely had my best interests at heart. CCTC has alway stood out to me as a great team who has so many resources to succeed. I have learned so much over the last year and can not wait to grow with this amazing team!

November 28, 2022

I came to Cupcake Castles Travel Company with no experience as a travel agent. I’m so lucky to have had the opportunity to start with such an amazing agency, in just a year I’ve grown in ways I wouldn’t have thought possible. The training and team work is unmatchable! I’ve loved being amongst strong, smart, supportive women— without them I couldn’t have succeeded. We are a family here and we all want success for one another. If you want to be apart of more than just another company and be more than just employee, this is the right place for you.

August 30, 2021

I did A LOT of research about host agencies during my search. I knew I wanted a strong agency with a great support system. I could not have been more on target with finding Cupcake Castles. I came into this business with only personal travel knowledge and very little when it came to marketing my services. Not only did CCTC carry me through the beginning learning curve, they have stayed with even through today. We have such a fantastic team and we are provided with ample learning opportunities and support. All of our agents as a whole are amazing and so helpful! Again, I could not have found a better agency to call home!

August 26, 2021

I never expected to have a career in travel. It was something that I fell into as a side gig as a stay home mom with strong organizational skills to make some extra money. Now, with the help of Laurie and Cupcake Castles Travel it has become my full time job providing me the flexibility to still be in the car pool line each day and contribute financially.

Through Laurie’s support, my business has grown into something that I am extremely proud of and never imagined could be. She has a way of pushing us to put our business first while still remembering what is truly important. The support of the group as a whole is amazing and one I doubt you will find anywhere else. Some of my best friends I have found from working and traveling alongside these ladies.

I could not imagine working for a better agency!

August 25, 2021

I have been an agent with Cupcake Castles Travel Company for a little over 5 years now. I absolutely love being a part of this group, and there is no place I would rather be. I was a physical therapist for 16 years when I decided to pursue my career in travel. Cupcake Castles Travel Company was the perfect fit for me and we truly support each other both personally and professionally. The training and guidance that I received as a new agent made it easy for me to embark on this new journey and to be successful from the start. I will forever be grateful to Laurie for giving me this opportunity to do what I love and to be a part of the CCTC family!

August 23, 2021

I truly can't say enough nice things about working with Cupcake Castles! Since I started in 2017 I have felt nothing but support and love from this strong community of smart and powerful women. From the agent training program to the structures and systems put in place by Laurie, every aspect of the company is top notch.

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