All Reviews

34 reviews
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Top Review

November 28, 2022
While I am still a newer agent, I am so glad to have chosen an agency that really cares about its people. The onboarding process and support has been 100x more than I could have ever imagined! Personalized onboarding and really focusing on agents throughout their journey whether they are newer or seasoned vets, is what CCTC does right every single time. I have also noticed my fellow agents to be extremely helpful in answering questions, holding me accountable, and keeping everything organized. It's really the team and management that makes this place special and makes me proud to work for an amazing organization! I couldnt see myself anywhere else but at CCTC!
August 16, 2021
Old Review

After a career in pharmaceutical sales, I decided to re-launch my career to do what I am passionate about - travel. I have been with CCTC since 2014 and couldn't be happier. Our team is comprised of wonderful agents, and we support each other both personally and professionally. I've watched our agency grow over the years, and while we remain Disney-focused, we have grown to be experts in travel all around the world. Everyone here is very supportive and each agent brings their expertise to the group, creating a well-rounded team. This is definitely top notch agency!

August 15, 2021
Old Review

Great company! I have been with Cupcake Castles Travel since 2013. This agency has amazing training and a great team where everyone is willing to help each other whether you just started or have been here since the beginning. Laurie (agency owner) is so helpful and kind which makes for a great company to work for!

August 15, 2021
Old Review

I have had the pleasure of being part of this amazing community since 2017 and I am so happy that I am able to work with these great people. CCTC gives you the best tools to help your business grow. We are a group that supports one another and only wants to see everyone flourish with success. Laurie has created a company that has great values and a dedicated team that strives to be the best.

August 14, 2021
Old Review

I started my career with Cupcake Castles a little over ago and couldn't be happier! CCTC not only provides the most amazing training to help your travel business succeed, but they also have some of the best agents! All of the agents are so helpful and knowledgeable! I am so happy to be a part of a wonderful team that thrives on making sure our clients have the most memorable vacations! I'm so happy I chose this agency!

August 8, 2021
Old Review

I have been with Cupcake Castles Travel Company for 3 years and it has been the best decision I have made. From the start of my journey our agency owner (Laurie) has been amazing! She is very supportive in all aspects of not only our professional business but our personal lives as well. She truly cares about her agents.

The business tools, guidance and D-School education the agency provides is exceptional and has truly helped me succeed in this industry. From the day to day back-office support, personalized webpages for our clients and other advanced technology she provides, I think has truly set us apart from other agencies.

Even though we are independent agents we work as a team. Teamwork makes the Dreamwork, right. And knowing that you have other agents ready to help if needed is a comfort to all. And there is always room for growth, so the encouragement and opportunity for professional development is welcomed.

I highly recommend Cupcake Castles Travel Company and I am blessed to be a part of the team.

August 8, 2021
Old Review

I am in my 5th year as an Independent Contractor with Cupcake Castles Travel Company and could not be happier! I have amazing support not only from Laurie Burg, the agency owner, but also from my fellow agents! The agency offered training is invaluable, as well as our annual agency trips to get to meet/know one another in person while experiencing the updates of a destination. We have agents from all over the US, who specialize in various areas or travel, and I am confident that if I am unable to help a client, I can send them to someone who can! Working for CCTC and Laurie has TRULY changed my life and I am eternally grateful for this opportunity!

August 7, 2021
Old Review

I am coming up on my 1 year anniversary with Cupcake Castles Travel company and I am so thankful every day that I am part of this amazing team! From the start, I have been provided with so much support and all the tools needed to start to navigate this ever-changing industry, especially in these times. Laurie and the team at Cupcake Castles Travel are so supportive! We have many resources available to us and if I have a question, I can usually have an answer to it within 1-20 minutes, tops! In addition to supporting us as agents, we are also given many opportunities for growth! I never knew how complex this industry was and now that I do, I would NEVER have embarked on this journey unless I was doing it with my fellow agents at Cupcake Castles Travel and under the leadership of Laurie!

August 7, 2021
Old Review

I have been a member of the Cupcake Castles team since 2013. This is a well respected agency with a culture that promotes teamwork and learning. Even though we may not sit next to each other in a traditional office, we work together virtually and communicate often. Dedication to research and education is expected and there's always someone there to answer a question when needed.

We travel together to learn more about the destinations that we recommend to our clients. Taking time to travel and tour properties as a travel professional is expected and beneficial to your growth as an agent. Connecting with your colleagues is an added benefit of these trips, as well.

If you are dedicated to a career in travel and looking for a supportive agency, this is the home for you.

August 6, 2021
Old Review

I have been with Cupcake Castles Travel Company since 2013 and it is truly a family of agents. Together we stand stronger through shared knowledge and experiences. Our agency owner, Laurie and her team of support behind the scenes ensures there is a focus on continued training and learning, along with all of the client systems we use to provide the utmost service to our clients.

Other agents working for CCTC have become close personal friends and we work together, creating a stronger team overall. There are severall opportunities through each year for hands on learning and training, which keeps us up to date in an ever changing industry. As our offerings have diversified over the years, Laurie has made sure we have the training and support available to us to continue our learning.

I recommend CCTC to anyone looking to join an agency that focuses on teamwork and providing excellent client support. When you are an agent a CCTC, you are a member of the family and not just another name on a roster list.

August 6, 2021
Old Review

I began my journey with Cupcake Castles Travel Company in 2013, the agencies first year of business. When looking for an agency, I wanted a family not just an place to work and I couldn't be happier with the team of women I am surrounded by. Honestly, I couldn't imagine working for another travel company.

Laurie, the agency owner has been nothing short of amazing to work alongside. She has worked hard to build her brand and provides the absolute best possible workspace for her team. She puts forth so energy and effort to ensure our day to day operations are top of the line. Our platform includes client personalized websites, agent workbooks to manage clients and trips and tons of behind the scenes activities.

She has cultivated an environment of teamwork amongst our agents. Everyone is always quick to help if someone needs something and even the littlest things are handled professionally. When you need to be away or out of office, everyone is always willing to step up and cover your clients. There is always someone who is willing to lend a hand no matter the need.

I highly recommend Cupcake Castles Travel Company as your Host Agency. I promise you won't find a better owner/agency to work with!!

Host Agency Response
August 6, 2021

Thanks, Nikie! Your creativity, thoughtfulness & ability to keep everyone smiling is so appreciated! Thank you for all that you do for everyone & for being a loyal, committed agent! So happy to have you :)

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