The training process is very impressive and robust and has equipped me with the tools I need to be successful and confident in what I’m doing. I’m so impressed with the entire process and proud of the decision in have made to affiliate with Avoya. I keep selling more and more every day.
The excitement and group attitude throughout the entire company! All for one and one for all!!
1) The opportunity to supplement your business with Avoya Leads gained by an excellent, extensive marketing plan with Avoya. 2) The Avoya Agent Power and Customer Record Management Systems is functionally efficient compared to other systems in the marketplace. 3) The training opportunities, Avoya support system, and efficient commission payout timing to agents including support willingness to assist if timing is questioned and 4) Likely most importantly, the vendors affiliated with Avoya Travel/AMEX rank Avoya and their affiliated Independent Agents at a high level among their peers. This trust equates to Avoya's ability to negotiate with travel vendors for great offers Avoya can market and the IAs access to offer clients. All 4 points equate to mutual success in gaining business that permits increased sales at good commission levels. Thanks Avoya Travel for always striving to improve to retain and improve your place in the Travel Market Place.
Avoya Travel Network has been the best decision I could have ever made as a brand new independent home-based travel agency. There are so many ways Avoya provides support to new Independent Agencies and helping them get on the road to success! All the people involved with assisting a newly affiliated agency are welcoming, patient and so helpful! The variety of resources available to me like the L2B, L2MM, Mastermind Academy, the Knowledge Base, Avoya U, live and recorded webinars, workshops and travel conferences throughout the year are essential for building a brand new travel business. It's awesome dedication from a host agency to its affiliates!
After having been involuntarily retired due to age, I needed to find another avenue to keep me occupied. I had tried another travel business several years ago, one where you were only a referral agent. The company had many, many problems and was not one I wanted to be associated with, so I dropped my membership. Towards the end of 2017 when I was fully "retired", I started looking at top agencies that would help me get back into the travel industry. I heard both good and bad stories about several, including Avoya. As in everything in life, there are two sides to every story. I called a few of their top agencies that I was able to locate and received nothing but positive encouragement. No one was afraid to share what they knew, only wanted to help me make the right decision and become successful like they were.
I signed up and started my training, graduated in early 2018 and was accepted, formed my LLC, did everything that I was asked to do, and started receiving live leads. As in any business, you only get out of it what you are willing to invest. Not every lead was a sale, but I kept going. I took advantage of the many training opportunities with Avoya and with the cruise industry and continue to do so. My first nine months were not what I had hoped for, but through the Mastermind Program, Live Leads, weekly training webinars, and staff that are willing to help you, I did not give up.
2019 started with a new group booking, more successful live leads that resulted in bookings from a variety of cruise lines and from Amtrak, and I am on course to having a record year for me, far surpassing my goals for 2019. I could not have done it without the continued support from my host agency - Avoya Travel. I choose not to listen to negative people and to believe negative reviews. I have to do what I have been trained to do - keep learning from this top host agency, accept their help and advice, continue to ask for help when needed, and reach for and obtain that next higher goal. Thank you to Avoya Travel and everyone on staff for your help. Renewal time is here and I am staying right where I am.
I have been with Avoya since October 2010 and they are the best host agency to be affiliated with! Especially with their live lead program and the promotions that they offer to close a sale with !
Avoya is great for agents to launch their business and become experienced in the travel industry. The amount of support provided makes it easy to be successful.
- Always willing to help.
-Has the best support team.
-Has the best L2MM team.
- TONS and AMAZING professional development and education.
- Amazing resources when is comes to using the right vendors.
-Live Leads
-Agent Power is amazing especially since it stores everything for you.
I am a very new IA to Avoya and to the travel industry. Avoya has made this process a lot more comforting to start as a new IA.
I am a very new agent in this incredibly hard industry. My first taste of the business has been with Avoya, I have been with them for 35 days now. I did all the training, which was extensive but good, especially since I don't know anything about the travel business. I got my two specialties and was ready for my "live leads" programs that they were so proud of, and wanted everyone to partake in. And that was great because I don't have a huge community to pull from, just lost my day job, and figured this would be a great way to get my feet wet and understand the business.
The leads that they provided to me were barely leads at all. 34 leads, 10 did not have adequate phone numbers, 3 did not have emails that worked, 8 were just browsing, and the rest I still have not been able to talk to as of yet. In fact, it took me 10 days just to get a single person to respond to me. And it was a "take me off your call list". But the most frustrating part is that after so many days of "not producing a sale" I had the "Live leads" taken away. How is this productive for new agents?! or for the clients?!
They say not to rely on the leads for your business, and I guess that's true, however as a new agent trying to learn how to sell this product, how to do his particular sales pitch, it's counterproductive to take away their only source of practice/selling....especially only after 35 days. It makes no sense.
The people that they do have to help you and "guide" you are nice and mean well. And they do try, but they have their answers down pat and straight out of the manual, at times it sounds like they are quoting things back to you like a robot would. With no real guidance or help.
I was really excited to start a career change in the travel industry after 20 years in the TV business. And I'm not giving up, it's just really frustrating and feels like your banging your head against the wall. With the 4 star ratings and high reviews, I was expecting more from Avoya than what I have received so far.
Bruce,
Thank you for your feedback. We take all reviews and feedback very seriously in our efforts to continually improve the Avoya Travel Network™.
We are pleased to learn that you found Avoya’s educational programs to be informative. Our optional industry-leading educational and professional development programs, such as the Avoya Mastermind Program™, are recognized as the best in the industry. Avoya Live Leads™ is an optional travel lead program and is available exclusively to Independent Agencies in the Avoya Network™ that along with other Avoya programs have received more 5 Star reviews than any other - but it still can’t guarantee success.
Regardless of the industry, selling is often very rewarding but it is hard work.
In travel both online and traditional brick-and-mortar travel professionals face the same problems of finding new customers, identifying the buyers from the lookers and then closing the sale. Avoya Live Leads and its patented technology solves the problems of finding new customers and helping to identify real bookers but a travel professional still has to close the sale. In the Avoya Network there are some Independent Agencies with only months of experience in selling travel that are booking as much, or more than, those with years of experience – some have booked more than $1,000,000 in Avoya Live Leads in their first year. Avoya Live Leads works!
Avoya is a Shared Success™ model, meaning we only succeed when you do. Our mission is to provide Independent Agencies in the Avoya Network with the highest quality programs and services so they can be more successful than ever before. At the core of our Shared Success model is our support services - the highest support ratio in the industry. But, as much as Avoya’s award-winning programs, marketing, technology and support services can help independent agencies become amazingly successful don’t forget that in the end it’s still up to each business owner to really make it happen.
If you would like me to setup a call with you to discuss your experience in detail, please contact me directly.
Steve Hirshan
Senior Vice President of Sales
Avoya Travel
Steve.Hirshan@AvoyaTravel.com
Avoya Travel is added value to agents in standing out amount the rest of the industry, I am very grateful. We have a greater opportunity to earn higher incomes because we have live leads, and the best support system. I love the people and the cruise business.