Travel Coordinator/Analyst

SOSi (SOS International)

Full-time Leisure Agent Reston, VA

SOSi is seeking a Travel Coordinator/Analyst who will be responsible for the day-to-day administration and compliance of the SOSi travel system for domestic travel with occasional non-domestic travel responsibilities.

  1. Review for compliance, travel requirements processed through the SOSi domestic travel system.
  2. Monitors per diem rates for system compliance.
  3. Support the reconciliation of hotel expenses processed through SOSi corporate travel cards.
  4. Finalizes itineraries and generates all travel documents in accordance with corporate travel guidelines, traveler preferences and other requirements.
  5. Maintains and updates travel files and log, follows up and tracks each travel record until departure in order to meet operational requirements.
  6. Possesses and maintains knowledge of airline rules and regulations, tariffs, and fare requirements, as well as the ability to accurately apply this information to the processing of all travel arrangements.
  7. Stays abreast of technology and industry trends and updates, including but not limited to use of the intranet resources and tools provided by vendor travel management organizations.
  8. Maintains traveler profiles in contracted travel management systems; ensures appropriate profile information is used when booking travel requests.
  9. Communicates with multiple internal (program, corporate) and external (interpreters, travel management organizations) stakeholders to identify requirements and resources.
  10. Plans, organizes, prioritizes, and coordinates multiple work activities to meet critical deadlines.
  11. Uses initiative and judgment within established guidelines to ensure work orders are fulfilled at best value.
  12. Performs other duties as assigned by manager.

  1. High school diploma or equivalent.
  2. Minimum of two years of experience as a Travel Consultant, Agent or Coordinator.
  3. Strong working knowledge of all aspects of ticketing transactions, rerouting and exchange processes.
  4. Detail oriented and possess effective organization, problem-solving and time-management skills.
  5. Flexibility and ability to multi-task and meet deadlines in a dynamic, fast-paced work environment.
  6. Ability to take direction, work well with others and contribute positively to a team environment.