
Travel Coordinator/Analyst
SOSi (SOS International)
SOSi is seeking a Travel Coordinator/Analyst who will be responsible for the day-to-day administration and compliance of the SOSi travel system for domestic travel with occasional non-domestic travel responsibilities.
- Review for compliance, travel requirements processed through the SOSi domestic travel system.
- Monitors per diem rates for system compliance.
- Support the reconciliation of hotel expenses processed through SOSi corporate travel cards.
- Finalizes itineraries and generates all travel documents in accordance with corporate travel guidelines, traveler preferences and other requirements.
- Maintains and updates travel files and log, follows up and tracks each travel record until departure in order to meet operational requirements.
- Possesses and maintains knowledge of airline rules and regulations, tariffs, and fare requirements, as well as the ability to accurately apply this information to the processing of all travel arrangements.
- Stays abreast of technology and industry trends and updates, including but not limited to use of the intranet resources and tools provided by vendor travel management organizations.
- Maintains traveler profiles in contracted travel management systems; ensures appropriate profile information is used when booking travel requests.
- Communicates with multiple internal (program, corporate) and external (interpreters, travel management organizations) stakeholders to identify requirements and resources.
- Plans, organizes, prioritizes, and coordinates multiple work activities to meet critical deadlines.
- Uses initiative and judgment within established guidelines to ensure work orders are fulfilled at best value.
- Performs other duties as assigned by manager.
- High school diploma or equivalent.
- Minimum of two years of experience as a Travel Consultant, Agent or Coordinator.
- Strong working knowledge of all aspects of ticketing transactions, rerouting and exchange processes.
- Detail oriented and possess effective organization, problem-solving and time-management skills.
- Flexibility and ability to multi-task and meet deadlines in a dynamic, fast-paced work environment.
- Ability to take direction, work well with others and contribute positively to a team environment.