Why Work at BYU

As the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.”

Our unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work.

Job Description

Specialty Travel Consultant

Join our dynamic team to oversee university corporate and deployed travel office operations. Serve as a trusted advisor to campus departments, expertly coordinating complex domestic and international group travel. Leverage advanced knowledge of international study programs, EFY, continuing education, and athletic team/individual travel to deliver exceptional service. Manage high-volume corporate travel demands and drive process improvements under the guidance of the corporate travel supervisor, while leading impactful travel office projects.

What You’ll Do In This Position

• Strategic Planning & Collaboration: Partner with university departments to design and implement sophisticated logistical strategies and event coordination plans, ensuring seamless execution of university-hosted events.
• On-Site Logistics Management: Oversee and execute on-site logistical operations for complex group and VIP travel, including airport coordination, pre-arrival hotel arrangements, catering, and event venue setup.
• Contract Negotiation: Negotiate and finalize contracts with airlines, hotels, and event venues to secure optimal terms for group and event planning needs.
• Travel Itinerary Coordination: Collaborate with university staff to arrange and manage intricate domestic and international travel itineraries, including air, hotel, and rental car bookings for individuals and groups.
• Travel Transaction Oversight: Independently manage ticket refunds, exchanges, upgrades, fee waivers, and seating preferences to optimize travel experiences and compliance.
• Policy & Process Guidance: Advise university personnel on travel authorization procedures, expense management tools, and campus travel policies to ensure adherence and efficiency.
• Emergency Support: Provide 24/7 support for after-hours travel emergencies, resolving issues promptly and effectively.
• Transaction Review & Corrections: Audit daily transactions, identify necessary adjustments, and implement corrective actions to maintain accuracy and compliance.
• Customer Engagement: Organize and conduct campus visits to address travel office performance, gather feedback, and strengthen stakeholder relationships.
• Training & Presentations: Deliver engaging presentations to campus units, highlighting travel office services, preferred vendor benefits, and best practices.
• Unused Ticket Management: Assist in tracking and managing unused tickets to maximize resource utilization.

Required

What qualifies you for this role:

• Bachelor's degree, preferably in business management, travel & tourism, geography, or related field, and two years full-time experience OR the equivalent combination of education and experience.
• A firm commitment to the mission of BYU.

Preferred

• Two years relationship management experience in travel or related field (concurrent with 2 years of experience above).
• Proficiency in leading initiatives and insuring accountability toward success.
• Advanced personal computer skills and demonstrated advanced proficiency using the SABRE airline booking system.
• Experience should demonstrate broad understanding: strategic sourcing, contract management, airline computer reservation systems, geography, and fare construction, etc.

What We Offer In Return

In addition to our competitive pay structure, this position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
• Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually
• Employee assistance program, available to the employee and all members of their household
• Tuition benefits for employees and eligible family members
• Access to athletic facilities
• Excellent medical/dental benefits
• Short/long-term disability benefits
• Paid parental and maternity leave
• Wellness Program
• Free on-campus parking
• Free UTA passes for employees, spouses, and qualified dependents
• Discounts at the BYU Store and for many events at BYU

Pay Grade: 52

Compensation Range

Actual compensation based on education and experience

$63,275.00 - $82,175.50

Required Documents

All Staff positions require a resume.

Refer to the Job Posting for any additional required documents.

Members of The Church of Jesus Christ of Latter-day Saints must hold and be worthy to hold a current temple recommend.

Brigham Young University is an equal opportunity employer, including disability and protected veteran status.

Brigham Young University (BYU) is widely recognized not just for its world-class education, but for its deep commitment to inspired religious values. Gathered together in a Christ-centered atmosphere, BYU employees are a vital part of a community of belonging, where we value the experiences, perspectives, and talents of each individual. If you share in our devotion to faith and to excellence, we have a place for you here at BYU!