Description

Title: Travel Consultants

Type of Hire: Direct Hire

Pay Range: $20-$23/hour depending on travel experience and specifically GDS systems

Additional Compensation

1. Can earn up to $450 monthly (incentives)
2. Shift differentials for late hours and weekends can be offered

Time Zone: EST, all shifts/schedules will be EST

Training & Post Training Location: Remote (work from home)

Training Schedule: 9am-6pm, Monday through Friday (EST) Two-Three weeks

Post- Training Schedules Available

1. 10am-7pm
2. 11am-8pm
3. They also offer 4/10 hour schedules if they are available
4. Must be available at least one weekend day every month

Equipment Type/Process: Shipped

Responsibilities

1. Participates and completes on-line and classroom training for complex domestic exchanges, international fare components and reservations, basic international exchanges, and technology.
2. Utilizes intermediate training curriculum to and book reservations for clients.
3. Effectively communicates reservation details and fare rules to clients.
4. Identifies and promotes preferred vendors.
5. Meets intermediate agent transaction and accuracy goals.
6. Able to assist in resolving basic client issues.
7. Performs other duties as assigned.

Requirements

1. High school education or equivalent. Some college preferred
2. Corporate travel consultant experience required.
3. Basic knowledge of world geography.
4. Knowledge of GDS system required (Worldspan required).
5. Call center experience preferred.
6. Computer and technical skills required.
7. Strong verbal and written communication skills
8. Exceptional customer service and teamwork skills.

Benefits

1. Medical (PPO) and Dental – low-cost associate coverage
2. Generous Personal Time Off – 15 days in the first year
3. Life Insurance – basic and optional
4. Short-Term Disability
5. 401(k) – with generous match
6. Charity Time off

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