This is 2 star bad review

I'd love nothing more than to give less stars officially, however that requires me to be in a legal limbo as the request for contracts and personal information as proof required from hostagencyreviews to do so - goes against what I would consider private and confidential information for both myself and the company.

My Review:
This agency is quick to take your money and less than helpful with help achieving your goals.

To date I am in the hole to the tune of nearly $6k. No leads are provided, no strategies to get more leads. Not even an email list. Getting involved with this travel agency should not be attempted unless you have a group of avid travelers that you personally know.

I mentioned the following at the time of start up; that my circle of influence is fairly independent. They book their vacations themselves without problems.

Trevello makes it seem easier than it actually is. I stated I wanted to be making at least $30k within my first year. I was told it was doable even with the above information shared.

Without leads this is a stale business. They tell me not to be so hungry. To simply ask friends and family for support and everything will work itself out. That is not the case with my friends and family.

They provide nearly zero sales strategies and echo back to you your short comings when the ask you questions. You have to beg to have some sort of response. Their Head Office is based in the same city as I. I offered to be a volunteer coffee runner to gain some experience. I requested to be put in contact with other teams so I could learn the ropes. I would have given all my commissions up for any type of lead that would help me in my journey. Deaf ears.

I've heard agencies have their hands bound with independent contractors, yet they take a cut of your service fees if you charge them on top of the cut they take from your commissions.

I've beat up my circle of influence, done door to door marketing to no avail.

If I was told that I needed experience in the travel field instead of 'no experience? No problem' I would have happily walked away with out dumping my savings into this and simply opened an affiliate account with Expedia.

I constantly have people tell me they found their own bookings cheaper online anyways. What's the point of all this if you don't have solid leads that require your help.

I failed myself by being duped by the sales team here at Trevello / TPI. I wish I would have been asked to do some homework and evaluate my circle before embarking on this endeavor. But that's what they're good at - Sales.. Their sales. Not yours.

I began my career with TPI in 2008 as a complete novice but with their training (one week, in-person back then), I was given the tools and knowledge I needed to start from scratch. I eventually climbed up their Velocity levels to the highest achievable, Chairman's Circle, in 2017, something I never thought was possible!

In 2019, I felt they lacked technology advances to keep up with industry trends, as well as commission structure. I signed up with another more lucrative agency that seemed to offer better opportunities for growth. However, I soon learned, what I gained in technology I lost in support. TPI/Trevello's inside sales and accounting support is unmatched! Without this backbone, I can't do what I do best.

When Covid virtually shut the industry down, I was forced, like many other agents, to pause my business.

In 2023, as I watched the industry make a reliable re-entry, I knew I wanted the support I once had and decided to rejoin what had now become Trevello. Once I saw the many changes they had to made to their technology, the biggest being their online chat feature with inside sales (no more calling in!), I signed up again and have never looked back. They continue to shine in their support and responsiveness to tickets and emails, and have the easiest procedures for me to operate my custom groups which is the bulk of my business.

Their focus is quality over quantity - rest assured their focus is on the growth of their agents, not the number of agents!

I joined Trevello in 2014 when a brick and mortar agency I worked for closed. There have been many changes in the past 10 years, which have seen the company grow and improve.

The support is phenomenal and there when you need it from head office and other advisors. There are vast resources available and a user-friendly platform. The other advisors, unlike in a previous agency format, are like a family and want each other to succeed. Everyone's success is celebrated, and we help each other. We don't view each other as competition.

Our CEO has our backs and she advocates for the advisors. She knows us personally and encourages us to be the best advisors we can be, while building the support and resources we need to do that.

There is always room for improvement, and the head office team is aware of that (not aloof like many corporations), and continue to work toward what is best for the advisor.

I have been with Trevello for a year and a half, I recently became an independent advisor, and have been able to make the move because of the wonderful support this company provides. Despite the learning curve of becoming an advisor, now that I'm in I find the systems in place to be easy to navigate and organize, and have been able to make so many really cool sales. The supports in place are invaluable, and I haven't come across anyone who doesn't work hard to help me succeed!

I joined in August 2023 as a new agent in the travel industry. I did my research on some other Host Agencies and after careful consideration, chose Trevello. Being new to the industry, I have never felt alone or unprepared. The Inside Sales Team at Trevello is amazing, offering professional and knowledgable answers to the many questions I ask! Trevello has exceeded my expectations in terms of support and training and I can confidently say that Trevello has been a great place to build a career.

I joined Trevello Travel Group in early 2022 after being with another host, and it’s one of the best business decisions I’ve ever made. I’m beyond satisfied!

The knowledge and incredible, instantaneous support from the team are truly second to none. It’s amazing to have access to such expertise and a group of people working tirelessly behind the scenes to ensure your success. They make navigating learning curves easy and are always there to cheer you on in a pleasant and friendly way.

Trevello truly feels like a family. The sense of community over competition is unparalleled—everyone is so helpful, offering mentorship and support at every turn. From supplier trainings to events, conferences, and every other aspect of the business, this group, our amazing Trevello Team, is all about helping you grow and thrive. It’s been such a win-win for me, and I couldn’t love it more!

I have been with Trevello for over 3 years now and I would highly recommend them as a Host Agency. I was new to the business when I joined and the amazing support that I received from the Trevello advisors and head office team was invaluable to a new advisor. The training and information that is readily available to us is invaluable, not to mention the incredible relationships they have with the best suppliers. They are very focused on helping us grow our business at whatever stage we are at. Do not hesitate to consider Trevello for your Host Agency!

From day one as a new TA, my journey with this host agency has been absolutely fantastic! Trevello really feels like a tight-knit family—everyone is genuinely dedicated to helping one another thrive. The support from the different departments is incredible and so quick which makes such a positive impact on building not only you up but also your successful travel career.

Honestly, I believe Trevello is the BEST host company out there. They are very professional, experienced, and incredibly supportive every step of the way, from onboarding to becoming a seasoned TA. Joining the Trevello Family has been the best decision I could have made! I wouldn't want to be anywhere else! Thank you Team Trevello! ♥

I signed up with Trevello about 6 months before COVID and after two bad experiences with a local travel agency that did not act professionally and did not pay me on time. With Trevello, there has always been support available and throughout COVID they provided outstanding professional support. They kept us motivated and hopeful by providing on going seminars and up to date information. It's nice to know that if commission is due to you, that you will get it on time and you do not have to worry about being cheated. There is access to as much information or training as you want or need. I have been part of other management teams in other professions and this is Management Team is second to none. I highly recommend this organization to both new and seasoned travel professionals. I am extremely satisfied with Trevello.

Trevello Travel Group is a fantastic host agency to work with. I previously worked with a couple of other host agency's and they came no where near the education and support I receive from Trevello.
Always available for help whether inside sales/head office and many other great travel advisors that make up our Trevello family.
The trainings available in all aspects of travel is amazing and there is so much always to learn. Always up-to-date information presented to us.
I look forward to many more years working with Trevello Travel Group!