All Reviews

15 reviews
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 star

Top Review

March 8, 2023
I love working with the company. All companies have good and bad things. Yes, they were delayed to answer queries but it was for a few weeks when we hit a growth spurt to the company. However, they responded with hiring to meet the need. The support has been phenomenal. They offer so many touchpoints to help you grow and love the Inteletrips to learn in beautiful destinations. This company provided all the tools and access to what has helped me be successful in my business.
October 13, 2023

I have been with InteleTravel for over three years. They provide great training, a website and so much more for the cost. I started during the pandemic and they were great. They didn't skip a beat. In the past year and a half, our company grew over 25K agents so we did experience some growing pains but they acknowledged and improved their processes. How many travel companies can say they grew that much that quickly? They are obviously doing something right. Customer Service is always very helpful and will guide you if they are not the ones that can help with your concern or question. They also have a FB group where 96K agents can communicate and ask questions with each other. I enjoy working with InteleTravel and would definitely recommend them as a host agency.

August 8, 2023

I joined Inteletravel earlier this year. They immediately had me join a bunch of their various Facebook groups. As I was doing some training I started trying to join other travel Facebook groups but because I was in a MLM travel agency I was not permitted to join. When I started inquiring why people don't like Inteletravel it was explained to me from MULTIPLE people from several different suppliers that Inteletravel is not respected in the travel community and that their agents are not considered real travel agents. That, along with some other red flags was enough to make me quit and join a different host agency. I am now with a company that is 180 degrees different and I am so much happier. I am still fighting to get a commission from Inteletravel that they refuse to even look into because it hasn't been 60 days since the client has returned from their trip. They claim that I've already been paid (I was paid a percentage of a booking bonus, not the commission that I'm owed) and they're holding on to several hundred dollars that they won't even attempt to help me with. I would not recommend this company to ANYONE. Interesting that they take my money monthly but they won't pay me what I'm owed.

July 9, 2023

I have been with Inteletravel for 2yrs now and it's the best move I've made. I only wish I'd started sooner. The support group and trainings are vast. The large community really helps with whatever you need. I started out signing up for my personal benefits but once I saw where I could take this as a business I just kept going. It's been a snowball affect for sure.

June 11, 2023

In my years as a TA with IntelTravel I feel like I have heard it all. So many people are bashing Inteletravel but they don’t truly know who we are. Some people join and get upset because they quickly learn that THEY have to WORK. This is not a get rich quick business. This is a, the work you put into the business will show in your pay. My first year I almost quit a few times. But one day it hit me. My success is based on how hard I work. I can say that I am so great full that I didn’t give up. I will soon be able to replace my full time job with my travel business.

So if you are coachable and willing to work Inteletravel can be a great host for you.

May 18, 2023
Verified Review

I got my start with InteleTravel back in 2020 due to a referral from my husband's coworker. While I got started in this career path at a horrible time of COVID Travel, InteleTravel was not as helpful as I was hoping it would be. I ended up putting more money into the company than I was getting out of it to only find out that I had been signed up for a MLM. I would not refer this host to anyone that is looking to start or grow your business or primary career. If this is not your primary income, it is a easy to use choice.

March 8, 2023

I love working with the company. All companies have good and bad things. Yes, they were delayed to answer queries but it was for a few weeks when we hit a growth spurt to the company. However, they responded with hiring to meet the need. The support has been phenomenal. They offer so many touchpoints to help you grow and love the Inteletrips to learn in beautiful destinations. This company provided all the tools and access to what has helped me be successful in my business.

October 12, 2021
Old Review

I have been with InteleTravel for almost 2 years. I literally started just before the pandemic hit. I have an UNBELIEVABLE support system that kept my chin up and helped me get all the training and confidence to sell travel. Just to be clear, InteleTravel is NOT an MLM. We are a Host agency that is partnered up with Plannet Marketing to offer people more earning options IF YOU choose to do so. You DO NOT need to be a rep or recruit. I am a TA and absolutely love working for them. I have so much training available at my finger tips, wonderful marketing material to help me advertise, great support to answer any question big or small or direct me to someone who can. As any job, people may come across others that many not be fond of or enjoy. We are a HUGE company that offers many opportunities . In my time as a TA I have now reached all of the levels InteleTravel has earning top commissions. If you want to succeed, you will. I have never had an issues with customer service or getting paid.

July 3, 2021
Old Review

I've been with Inteletravel for five years. My only complaint is with their customer service being slow and you have to keep on top of them. But I've never encountered good CS in any company I've ever worked for, in and out of the travel business.
Sure I pay a monthly fee, but it covers upkeep and hosting of my website, and my back office. It also covers the millions of dollars of marketing available to only Inteletravel agents. And the training is awesome, sure there's a lot of training, but not all of it is required.
You don't *have* to be a Clia member, it's optional. You don't *have* to do any of the "builder" options either, but it does enhance your business to do both.
I've never been denied booking with a vendor as a result of being an agent with them. They've never withheld money from me. So, I'm not sure what the other reviewers are talking about when it comes to those things.
And I don't care that I had to sign up through someone who is in the MLM side of the business. So what? They make a few bucks off my bookings. It's not a big deal, just like any other home business; Tupperware, Avon, Tastefully Simple, Pure Romance... I could go on. They all earn money off their "team". I've never been forced to join the MLM side of things, it was offered to me but I declined. More power to those that want to do that part of it.
All of the outside vendor training that I've had, they seem to love Inteletravel agents. They even have special private facebook groups for us which have been invaluable, especially during the pandemic where the vendors phone wait times are excessive! I was quoted a six hour wait time once to speak to a rep, but was answered within minutes on the facebook group.
Everyone treats us well, except other agents - who are anti anything to do with home-based, or who are anti-MLM's.
I totally support anyone who works in the home-based industry (in travel and out). It's mostly people that are needing supplemental incomes in the home for their families. I won't knock anyone for that. There are worse things they can be doing.

March 27, 2021
Old Review

My experience with Inteletravel has been a very good one. I have read the reviews and have to say that CLIA isn't a requirement and neither is building a team/organization via Plannet Marketing. Plannet Marketing is a separate business and although you may only become an ITA with Inteletravel through the marketing company; a person doesn't have to. In fact; my team is mostly ITA's only. They didn't want to build a team and they don't have to. My team work together on training, supporting each other's trips, and we work together on issues. For those who do invest on the marketing side; the ITA's help them as well because they WANT to. With any organization or host company; the success of your business is what you put in and what you get out of what is being offered. As an ITA; you don't have to change your buying habits or even the suppliers you liked/worked with BEFORE becoming an ITA. Although Inteletravel provides training in which you can complete on your own time; they also have webinars that are held three times a week and are very helpful to agents. There are no quotas, no one to micromanage your booking activities or speed. You can book travel as you see fit to meet your schedule. I also say the review about hold times with customer service. If you look at the date of the review; it was during the peak of Coronavirus. We as a country AND the travel industry were dealing with a lot. With over 60K active agents all trying to call customer service about cancellations and getting advise to tell our clients; you can expect long hold times. Hold times were just as long with suppliers as well because EVERYONE was dealing with the crisis at the same time. I didn't regret my decision to invest in my business in 2018 and still don't regret my decision to purchase my ITA business with Inteletravel in 2021.

August 24, 2020
Old Review

My experience with Inteletravel has been very good! The fact that Inteletravel has chosen to have a marketing plan that is based on a multi-level marketing (MLM) business structure is an exceptional one. This marketing structure gives brand new agents an instant personalized support system. As I was just beginning as a travel agent, I found this support system extremely helpful as I was navigating through the vast world of travel. Now I take pride in helping other new travel agents by pointing them in the right direction as they start on their journey of entrepreneurship. The Inteletravel host agency provides endless support and training equally for all of its agents. And that was confirmed by their having received a Magellan Award for support and training in 2019. We have bi-weekly trainings that include proven market strategies and foundations skills to help us to grow our travel business. We have travel agency partner training twice and week, industry-specific marketing training through Ensemble, and live regional trainings (now on ZOOM) throughout the year and the most comprehensive national convention event annually. We are also provided free marketing and sales tools, as well as additional customized marketing supplies that can be purchased at a very reasonable price. We have an extensive first-class marketing program through our consortium, Ensemble Travel Group. And as a business owner, the keys to getting your business started with a sure foundation is training, support and marketing. Also, Inteletravel holds E&O insurance for all of its agents and supports us up as we learn. Inteleltravel takes care to partner us with the top travel brands and negotiates high commissions. I am certain that most of these host travel agencies take a substantial amount of new agent money before, they can dream of making a profit. Inteletravel makes it possible and even probable that brand new agent, without any business experience at all, will make a profit in their first year by providing them with a framework and specific steps to take to achieve that goal. And the goal of every travel agent should be to make a profit.
Inteletravel’s proven marketing structure supports the entrepreneur and empowers individuals that use word of month marketing, which has been proven time and time again to be the best marketing strategy. Inteletravel made a decision to put the agents first and in exchange for that generous act, they have become a very profitable host travel agency selling over $800 million in travel sales since they chose to apply the MLM business model as their marketing strategy, and $40 million since March 2020 in the midst of the worldwide pandemic. Inteletravel pays out on average $2.6 million in travel commissions per month to its agents. They also have the highest level of compliance and ethical expectations to ensure that its travel agents represent the travel community in a professional manner at all times. Our president and co-founder, Mr. James Ferrara sits on the board of CLIA which is just one example of the respect he and his company has in the travel industry.
So, with that said I still can only give Inteletravel 4.5 stars because every company has room for improvement and Inteletravel is no exception. Inteletravel has experienced massive growth over the past four and a half years and continues to be innovative and is fully dedicated to creating the best experience in travel possible for any serious travel agent.

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