All Reviews

22 reviews
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  • 1 star

Top Review

February 12, 2020
If you are looking for a host agency, you must remember that you are now a small business owner. I have had my frustrations with learning the industry but I am not afraid to ask. And keep asking. And keep doing and learning. I went through the 1 * reviews here and see they are quite old. I'll briefly explain my experience. Joined in June 2019 and spent the first 2 months completing the online training. 1 issue I had with that is that it is all mocked up - not live. So you had to click and do but when I did go live I was like, Oh My! I should take the training again. Which I did. And then I started learning all the cruise lines and completing their training programs. Joined CLIA and used their resources. I also just completed a 2 day regional training and was blessed enough to have them come to my TOWN for it. It was PHENOMENAL. I was elbow to elbow with successful Cruises Inc advisers and learned from about 15 different vendors in person. I was also able to have 1-1 with my BDM and my PR and Groups Rep from corporate. I don't know if you're going to get that type of support from other host agencies. Is it tough to get new customers? Heck yes. But is this company supportive of me? Heck yes they are. I do have the end goal of growing and purchasing a franchise. One thing to remember - you are your own business. They are not required to force you to take the training or to give you customers. You can do this and the other advisers are THE best.
November 21, 2012
Old Review

The people are great and helpful, and there is real potential for them to be the perfect host agency, but things are lacking. My biggest issues with them are the current business model (there are 2, some agents are still on the Classic model which was a WHOLE lot better), the lead program and the lack of nationwide advertising. With the current model, no matter how much training I do with the cruise lines, I will never be able to receive leads via the cruise line's "Find an Agent" database because no one will be able to find me. The lack of nationwide advertising (it's limited to southern Florida and has just been scalled back even more) produces very little calls or web leads. And now the lead programs have been resticted to invited agents only. I'm finding it hard to succeed as it is, now I feel like my host agency is against me. I want to love them and I'm so hoping things change for the better really soon, but for now I'm searching for a new host.

September 5, 2012
Old Review

Cruises Inc. has been absolutely incredible in their support of me in growing my business. The support i receive is the best, it helps me grow my business and my clients. Being a part of Cruises inc feels like being a part of a family.

Cruises Inc. continues to offer innovative marketing opportunities to help me grow my business. Weekly team meetings and training along with the regional and national conventions provide invaluable education.

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