Brownell

I can't say enough wonderful things about my experience with Brownell. Their mentor program is phenomenal --- provides you with real time training so you can literally hit the ground running while launching your travel business. The hosting support is fantastic and the leadership team genuinely cares about the success of their advisors. The continuous professional development opportunities are endless, and partner relationships are so valuable. I'm extremely grateful to have landed with Brownell. Many days I feel like I have to pinch myself as I can't believe I'm so lucky for this to be my career.

There are many reasons I am grateful to be partnered with Brownell. It's repeatedly evident to me how highly regarded Brownell is with our partners across the globe. The strength of these relationships allows me to access incredible resources through our partners for my clients. My mentoring year with Brownell was so incredibly impressive. Methodical, intentional, thorough; I cannot imagine being able to start my business and succeed to the level I did in my first year, without the powerhouse that is Brownell behind me.
Our community of advisors are incredibly collaborative. Our Slack channel is full of valuable information and all of us are quick to jump in and offer advice, suggestions, or guidance on whatever an advisor needs.

I feel so fortunate to be part of the Brownell community! After nearly 15 years in PR and Marketing, including a focus on travel and leisure, I joined Brownell through mentorship from a Brownell advisor who graciously welcomed me. Through her guidance and the incredible support of the Brownell community, from our Partner Relations, Insurance Desk, and Air Desk teams to the Hosting, Accounting and IT support teams, community of ICs and staff, and leadership team, my business quickly grew. I'm so thankful to be affiliated with an agency that is committed to a set of core values to which I also remain committed.

I truly feel the power of Brownell and the strong relationships that have been cultivated by other Brownell advisors, the leadership team and the Partners Team when I reach out to partners with whom I do not have an existing relationship. These partners respond with such immediacy and with such respect for me, my clients and our team. Our mission at Catherine Denham Travel is, is the words of Will Guidara, to deliver "unreasonable hospitality" in our quest to craft exceptional travel experiences for our clients. The tools to which we have access, married with the relationships cultivated by the Brownell community, help us succeed in this mission day in and day out!

In 2015 I applied for the mentoring program with Brownell because I wanted to get into luxury travel but had no idea how to start. I chose Brownell because of its core values (Passion, Integrity, Graciousness, Excellence, Innovation, and Curiosity) which aligned with how I try to live every day. I also knew they were very respected in the industry, so that's what I wanted to be a part of. It's been the best experience and exceeded my expectations and gave me the skills to sell over $1.5M each year.

I am over-the-moon about my choice to move to Brownell Travel! I have been in the industry over four years and my book of business was growing each year. However, I wanted to “take the reins” and control the growth intentionally. I knew that would mean a change in my host agency.

Brownell has always stood out to me as a leader in the industry, not just because of their impressive numbers, but also due to their reputation of graciousness. From the moment I reached out to them until I completed my personalized one-on-one training, I was blown away by their professionalism, hospitality and assistance. The amount of resources they offer along with a common thread of motivation and support encourages me to be the very best I can be, both professionally and personally.

I am truly humbled and honored to be a part of the Brownell Community. I would encourage anyone that is hard-working and passionate about travel to consider researching this agency to see if they are the perfect fit for their business.

Brownell's marketing support for their ICs is outstanding. One of the many options they offer as part of their product suite is social media customization and deployment across all channels. This particular service was a godsend for me when I was underwater throughout 2021 and 2022 and didn’t have the time or desire to dedicate to this aspect of my marketing plan. This service was worth every penny. It allowed me to focus on keeping my clients happy, my service levels at a high standard, and my social media strategy consistent and on point. It was cost-effective and reliable. No wasted time searching UpWork and Fiverr for the "right" contractor. I've now built my business to the point of being able to hire staff to handle social media tasks, but we still rely on their editorial calendar for ideas and inspiration. Could not have kept this up without them!

My story with Brownell is not traditional as I did not participate in the mentoring program. Instead, I spent ten years as a travel coordinator (assistant) for a top producing Brownell IC and with the support of my IC, had the gradual intention of becoming an IC myself. This goal became a reality in 2021 post pandemic. With guidance and support from my IC "boss" and from the Brownell Hosting team, I was able to transition from a support role to an IC role with my own business. Brownell welcomed me and my skillset and provided all of the resources and know-how to successfully create my business and hit the ground running selling travel. I cannot say enough about the level of comfort I had launching a business with this kind, caring and well-respected host agency! Key factors for remaining with Brownell were the overwhelming sense of community among advisors, excellent support from the Brownell accounting and hosting teams and intense pride of being associated with such a well-respected host agency. Icing on the cake is the Brownell air desk, insurance desk and task support available to all IC's on an as needed basis. With only a few months left into my second year as an IC, I can honestly say Brownell is a wonderful place to call "home".

I started with Brownell 5 years ago through the Mentoring Program and honestly has been the best career move I have ever made! I had only done corporate travel before starting at Brownell, and the team provided such amazing excellent support and resources to really jump-start my business. I came from an HR background - so I can truly say the training I received was thoughtful, thorough and first-class. Beyond the success of the Brownell travel advisors, one of the things that really attracted me to Brownell was the strong mission and values of the company that is a part of everything we do. The values are not just something written on paper but really integrated into the business and all decision-making. I feel like I am surrounded by the best of the best in the travel industry, and whenever I have any questions I have a dedicated expert team to help. Having a million-dollar travel business within 5 years was beyond my wildest expectations - and I know I could not have done it without the extraordinary support of the Brownell family. Thank you!!

Before joining Brownell, I was in the travel industry but in the niche sphere of the safari world. I was looking to expand and grow as a travel industry professional and decided to start my own company with the help of Brownell Travel. Brownell offers a one of a kind, year long mentor program. The mentor program covers absolutely everything a travel advisor needs to know to launch their business as a strong, successful business from the start. Once you finish the mentor program, you still receive an incredible amount of support from the Brownell team. Brownell offers unparalleled partnerships, marketing services, business reviews, administrative and sales support and more. I am so grateful for the tight knit community of extremely knowledgeable, gracious and supportive Brownell employees and travel advisors. I can't imagine launching and maintaining my business without Brownell.

I just had my 5 years anniversary with Brownell Travel. Before that, I was with a tour operator for 9 years and another agency for 1 year. I worked with so many travel agencies during my tour operator years and can unequivocally say Brownell stands out way above the rest. Brownell was very clear from the beginning in explaining how they work. With so many changes constantly happening in our business, this was critical for me. Brownell offers incredible support for day to day needs through the Hosting Team. They also off a full service Air Desk, Insurance Desk and Marketing Department. We have a network App where all Independent Contractors within Brownell share advice, updates and support for one another. My colleagues are always gracious and with our exclusive Brownell Educational trips, I love to travel with my colleagues, who are also friends. Brownell has tremendous respect in the travel industry which allows us to serve our clients better. I'm lucky to be a part of this wonderful team.