Question 1

Hello there, 
Would like to start my travel agent career with your company. 
Have no experience!
I’m from Canada, Ontario 
Could you help, please?

Accepted Answer

Hi Evgenia,

Thank you for your interest in the Avoya Travel Network™! We appreciate your interest, however, at this time, we are not accepting affiliations from outside of the United States. We wish you the best in your search for the right travel partner. 
 
Best regards, 
Avoya Travel

Question 2

What does the Avoya Network Independent Agency Affiliation Fee include in the Pro Bundle?

Accepted Answer

Thank you for the question, Jennifer.  Yes, the Pro Bundle, offered currently by the Avoya Travel Academy, includes the 1-year affiliation fee for joining the Avoya Network, after completion of the coursework.  The Pro Bundle is an amazing value, priced at a reduced rate of $869, value of $1,738.  On top of the affiliation with Avoya Travel, it offers the Travel Agent Certification (TAEC) Course, Travel Agent Certification (TAEC) Exam, Cruise Line International Association Individual Membership, and American Society of Travel Advisors Future Travel Professional Membership.

Please note: Industry Memberships and Avoya Travel Network Affiliation will be received AFTER you pass the Travel Agent Education Certification Test.

Register today or reach out with more questions at AvoyaTravelAcademy.com.

Question 3

What does the Avoya Network Independent Agency Affiliation Fee include in the Pro Bundle?

Accepted Answer

Thank you for the question, Jennifer.  Yes, the Pro Bundle, offered currently by the Avoya Travel Academy, includes the 1-year affiliation fee for joining the Avoya Network, after completion of the coursework.  The Pro Bundle is an amazing value, priced at a reduced rate of $869, value of $1,738.  On top of the affiliation with Avoya Travel, it offers the Travel Agent Certification (TAEC) Course, Travel Agent Certification (TAEC) Exam, Cruise Line International Association Individual Membership, and American Society of Travel Advisors Future Travel Professional Membership.

Please note: Industry Memberships and Avoya Travel Network Affiliation will be received AFTER you pass the Travel Agent Education Certification Test.

Register today or reach out with more questions at AvoyaTravelAcademy.com.

Question 4

Does Avoya permit domain forwarding to its network affiliates' websites? In other words, can i redirect my existing website to my Avoya website?

Accepted Answer

Hi Al,

Yes, standard domain forwarding (non-masked) is permitted for Independent Affiliates in the Avoya Network. This means you can redirect your existing website to your Avoya-provided website. However, the domain forwarding must not be "masked" or "cloaked" in any way – your Avoya site must remain visibly hosted on the AvoyaTravel.com domain at all times. Please note that Avoya reserves the right to update its policies at any time and does not support the Independent Agencies with the tech of this process, as that is something that's handled with their domain registrar.

To learn more, please contact us at 1-888-320-4675 or visit the link on our profile and an Independent Agency Affiliation Specialist will be more than happy to provide you with more information and answer any other questions you may have.

We look forward to speaking with you!

Best regards,
Avoya Travel

Question 5

DO YOU HAVE A VETERANS PROGRAM?

Accepted Answer

Hi John,

Thank you for your interest in Avoya Travel! While we do not offer a specific veterans program, you’ll find that the costs to start and operate an independent travel business in the Avoya Travel Network™ are lower than those associated with joining other travel networks. We offer these low start-up costs to all that are interested. Additionally, Independent Agencies in the Avoya Travel Network have access to industry-leading resources designed to help them succeed, including Live Leads™ (new clients sent directly to you, making it easier to get your business started); patented technology, unparalleled support, award-winning marketing, and much more, all at no additional cost to you.

To learn more, please contact us at 1-888-320-4675 or Contact@JoinAvoya.com and a JoinAvoya Specialist will be more than happy to provide you with more information and answer any other questions you may have. 

We look forward to speaking with you!

Question 6

what is the percent of the Live Leads that new agents actually book travel on?

Accepted Answer

Hi Elizabeth,

Thank you for your interest in Avoya Travel! Please contact us at 1-888-320-4675 or Contact@JoinAvoya.com and a JoinAvoya Specialist will be more than happy to provide you with more information and answer any other questions you may have.

We look forward to speaking with you!

Question 7

Will you work with part-time advisors?

Accepted Answer

Hi Sarah,

Thank you for your message! As an Independent Agency in the Avoya Travel Network™, how, where, and when you work is entirely up to you, all we ask is that you do it with Integrity and Professionalism™. Please contact us at 1-888-320-4675 or Contact@JoinAvoya.com and a JoinAvoya Specialist will be more than happy to provide you with more information and answer any other questions you may have.

We look forward to speaking with you!

Question 8

I have a graduate degree but not in tourism. Where do you suggest I get my travel certification from for a solid background on the travel industry?

Accepted Answer

Hi Sarah,

Thank you for reaching out! For entrepreneurs new to the travel industry, Avoya has an exclusive partnership with Cruise Lines International Association (CLIA) to help you gain the foundational knowledge needed to start a travel business. To learn more, and so we can learn more about your needs, please contact us at 1-888-320-4675 or Contact@JoinAvoya.com and a JoinAvoya Specialist will be more than happy to provide you with more information and answer any other questions you may have.

We look forward to speaking with you!

Question 9

How should a new agent go about getting clients?

Accepted Answer

Hi Mandy,

Thank you for your message! As an Independent Agency in the Avoya Travel Network™, you’ll have access to the industry’s first, and most successful, leads program, Live Leads™. Get new clients sent directly to you via phone, web, and mobile app, at no additional cost by the specialties you sell. This is one reason why newer travel agents are finding so much success in the Avoya Network. It’s hard to start a travel business, so don’t go it alone. To learn more, please contact us at 1-888-320-4675 or Contact@JoinAvoya.com and a JoinAvoya Specialist will be more than happy to provide you with more information and answer any other questions you may have.

We look forward to speaking with you!

Question 10

As a travel agent  Avoya, can you have more than one niche?

Accepted Answer

Hi Bella,
 
Thank you for reaching out. As an Independent Agency in the Avoya Travel Network™, how, where, and when you work, sell travel, and manage your agency is up to you, as long as it’s done with Integrity and Professionalism™. 
 
To learn more, please contact us at 1-888-320-4675 or Contact@JoinAvoya.com and a JoinAvoya Specialist will be more than happy to provide you with more information and answer any other questions you may have.
 
We look forward to speaking with you!

Question 11

if you book a group travel, do you have to sign up each person with travel insurance?

Accepted Answer

Hi Bella,
 
Thank you for your interest in Avoya Travel.
 
To better assist you, we’d love to connect you with one of our JoinAvoya Specialists. Please contact us at 1-888-320-4675 or Contact@JoinAvoya.com and a JoinAvoya Specialist will be more than happy to provide you with more information and answer any other questions you may have.
 
We look forward to speaking with you!

Question 12

Does Avoya provide training for new to industry advisors?  They stated I would have to have a certificate to join?

Accepted Answer

Hi Arthur,

Thank you for reaching out. For entrepreneurs new to the travel industry, Avoya has an exclusive partnership with Cruise Lines International Association (CLIA) to help you get the foundational knowledge needed to start your own independent travel business, as well as the opportunity to receive your CLIA certification. Avoya also offers numerous professional development programs for ongoing learning for independent travel businesses after the foundational knowledge has been acquired. To learn more, please contact us at 1-888-320-4675 or Contact@JoinAvoya.com and a JoinAvoya Specialist will be more than happy to provide you with more information and answer any other questions you may have.

We look forward to speaking with you!

Question 13

What do you require of agents to join your company?

Accepted Answer

Hi Terri,

Thank you for your interest in Avoya Travel! Please feel free to fill out the following form: https://bit.ly/2VIF8ST or contact us at 1-888-320-4675 and a JoinAvoya Specialist will be more than happy to provide you with more information and answer any other questions you may have.

We look forward to speaking with you!

Question 14

Are there tiers and different perks to your travel agents?

Accepted Answer

Hi Deborah,

Thank you for your interest in Avoya Travel. 

To better assist you, we’d love to connect you with one of our Affiliation Specialists. Please contact us at 1-888-320-4675 or Contact@AvoyaNetwork.com and an Affiliation Specialist will be more than happy to provide you with more information and answer any other questions you may have.

We look forward to speaking with you!

Question 15

Hi! Do you accept agents from abroad? I am from Argentina

Accepted Answer

Hi Lorena,

Thank you for your interest in Avoya Travel. 

For an international travel professional to be considered for affiliation with the Avoya Travel Network™, you would need the following: form a corporation, obtain Errors and Omissions Insurance and have a U.S. based telephone number and bank account.

To learn more, please contact us at 1-888-320-4675 or www.AvoyaNetwork.com and an Independent Agency Affiliation Specialist will be more than happy to provide you with more information and answer any other questions you may have.

We look forward to speaking with you!

Question 16

How many leads could a new agent expect to receive every month using Live Leads?  Also, are the leads focused on a particular type of travel?

Accepted Answer

Hi Brian,

Thank you for your interest in Avoya Travel. Independent Agencies in the Avoya Travel Network™ gain access to Live Leads™, the industry’s most successful leads program, which sends new clients directly to you via phone, web, and mobile app. Live Leads are matched to you by vendor or destination specialty, and are accessible 24/7 to help accelerate the growth of your independent business.

To learn more, please contact us at 1-888-320-4675 or Contact@JoinAvoya.com and a JoinAvoya Specialist will be more than happy to provide you with more information and answer any other questions you may have. 

We look forward to speaking with you!

Question 17

I have seen one area says the leads belong to the HA and another that states the leads belong to the agent. Can you clarify?

Accepted Answer

Hi Thomas,

Thank you for your interest in Avoya Travel. 

Great question! To best assist you and answer your questions regarding joining the Avoya Travel Network™, we would love to connect you with one of our Affiliation Specialists. Please contact us at 1-888-320-4675 or Contact@AvoyaNetwork.com and an Affiliation Specialist will be more than happy to provide you with more information and answer any questions you may have.

We look forward to speaking with you!

Best regards,
The Avoya Travel Network

Question 18

Do you allow your agents to keep 100% of their planning fees?

Accepted Answer

Hi Sheila, 

Thank you for your question! If you choose to have Avoya process a charge to your personal clients for any service fees, it is subject to be shared through our normal commission split.  

To learn more, please contact us at 1-888-320-4675 or https://bit.ly/Avoya-Network and an Independent Agency Affiliation Specialist will be more than happy to provide you with more information and answer any other questions you may have. 

We look forward to speaking with you! 

Best regards,
The Avoya Travel Network

Question 19

What type of training and support do you offer newbies?

Accepted Answer

Hi Pat,

Thank you for reaching out. For entrepreneurs new to the travel industry, Avoya has an exclusive partnership with Cruise Lines International Association (CLIA) to help you get the foundational knowledge needed to start your own independent travel business, as well as the opportunity to receive your CLIA certification. Avoya also offers numerous professional development programs for ongoing learning for independent travel businesses after the foundational knowledge has been acquired. 

With the highest quality live support available 7 days a week, you can enjoy peace of mind knowing that you have the backings of an entire travel network behind you, cheering you along on your path to success. You’re never alone in the Avoya Network.

To learn more, please contact us at 1-888-320-4675 or Contact@AvoyaNetwork.com and an Affiliation Specialist will be more than happy to provide you with more information and answer any other questions you may have.

We look forward to speaking with you!

Best regards,
The Avoya Travel Network

Question 20

Avoya asks you for references; why is this necessary?

Accepted Answer

Hi Heather,

Thank you for your interest in Avoya Travel! Please contact us at 1-888-320-4675 or Contact@JoinAvoya.com and a JoinAvoya Specialist will be more than happy to provide you with more information and answer any other questions you may have.

We look forward to speaking with you!

Question 21

Is it possible to sell travel utilizing just my name/brand or is it required to use yours?

Accepted Answer

Hi Christian,
 
Independent Agents in the Avoya Network are allowed to use their own branding when marketing and selling to their own clients. However, if they are participating in the Avoya Live Leads™ Program and communicating with Avoya clients, then they must use Avoya co-branding.
 
To learn more, please contact us at 1-888-320-4675 or https://bit.ly/Avoya-Network and an Independent Agency Affiliation Specialist will be more than happy to provide you with more information and answer any other questions you may have. 

We look forward to speaking with you! 

Best regards,
Avoya Travel

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