All Reviews
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This is my third with ATHome and I can highly recommend them as a Hosting Agency. They have the training to help you get started but more than that they have the support to assist you with whatever you need. From building your website to your business cards and certifications. They are also constantly improving processes and procedures to make it easier for you to book your clients and receive your commission. If you are looking to get started in the travel business or you just want to work from home and need a partner ATHome by Atalas can provide it all.
I retired from the Navy and was looking to for a way to supplement my retirement and work from home. I loved travel and started researching the business and how to get started. I settled on ATHome as they provided everything I needed to get started. The training, website and access to the best travel providers. From the start you are treated like a professional the staff is very responsive to your needs and provide excellent support. They make you feel special weather it is your first booking or your millionth. If you love travel and helping other live their dreams I would highly recommend ATHome to give you the tools, training and edge you need to succeeded.
ATHome, Inc. is the host agency I decided to trust with my travel business after taking over from What A Trip. The Travel & Training School, private Facebook Group, and company support provides me with all relevant resources to run a successful home based travel agency giving opportunities to increase my sales and knowledge on a regular bases.
I do this because I love to travel and I want to help others to discover new destinations and experiences. I have been able to find balance with ATHome, working hours and days that fit my daily routine.
ATHome is invested in their advisors and the staff are more like friends and family than a business connection. ATHome has made great strides in enhancing products and services for all advisors. There is always someone available to help you through problems. Everything is not perfect all the time but with the service ATHome provides it sure makes these times more profitable and stress free.
Thank you for your kind words, Sharron! We are so happy to have you as a member of ATHome and are excited to see what 2023 brings your business. Your experience and knowledge as a Travel Advisor are always enhanced by your dedication to attending industry events and commitment to learning more by attending trainings. You are invaluable to us! Happy New Year!
February 2, 2021
Are you interested in Travel? Would you like to help others find their dream vacations? I strongly recommend ATHome Training School. I found their website online approximately 6 years ago and am retired and running a home-based travel agency. The courses supplied are comprehensive and you have a mentor to help you through any rough spots that you might find. When you are through with your training, agent tools are provided in order for you to begin working in this awesome industry. The mentors during training do not go away after you start your business, there is a team of people providing you with all the support you will ever need. I personally have two very special individuals that are always right here when I need them. Email or phone and my questions or concerns are taken care of. Oh! I want to add we have just been introduced to a new training and booking site that is wonderful! Jump on board and start the new program with us.
I am a new member with the ATHome family and I’ve never felt more included while joining an organization. Leadership is easily accessible and knowledgeable. There is so much room for growth and training. The membership fees are low and there are so many people willing to help. This agency is very inclusive and they have alot of opportunities for growth.
This makes us so happy that you have felt included because that is something we strive for daily at ATHome! Here's to seeing your business take off in 2023! Happy New Year, Chantel!
I have been with ATHome Travel since the switch from What A Trip Vacations. There was great improvement in services and training when the transition happened. I have enjoyed being with the company. I like that the commission process is automated as long as I complete the back end process which is seamless. AtHome has a variety of suppliers for agents to use. As a home-based travel agent, I found that ATHome worked best for me in allowing me the flexibility to run my business the way I need to. As a host agency, AtHome provides quality customer service and attention to its' agents. They are a great host agency for new and experienced agents.
Thank you for your wonderful review, Tawana! We value your experience in the industry and look forward to helping you continue your success. Happy 2023!
I chose What A Trip as my host agency because they offered everything I needed to begin as a travel advisor. I could not be more pleased with my decision. What A Trip offered lots of support, guidance and training for a new travel advisor. The staff was available to answer questions, provide advice based on their experience and pay commissions timely. After purchasing What a Trip, At Home continued to provide excellent support and training. The CEO of At Home, Elaine Osgood, is a very "hands on" person. She along with her staff are supportive and very helpful. I really like the electronic payment system At Home implemented and changing our affiliated consortia to Signature Travel Network. If you are looking for a Host Agency, At Home is awesome.
Thank you for reviewing us, Reta! We agree that Elaine is the best and it shows in how hands on she is with our members. Our members love our partnership with Signature as our consortia, and we are also proud to have invested so much time and resources to automate commissions so our members get paid faster! Here's to a great year for your business in 2023, Reta!
ATHome, Inc. is the host agency I decided to trust with my travel business. I consulted with several other host agencies, and I felt the most support and guidance with ATHome. The Travel & Training School, private Facebook Group, and company support provides me with all relevant resources to run a successful home based travel agency. The opportunities to increase my sales and knowledge are endless.
Some host agencies expect you to sell travel as your main source of income. I am a Part-Time Independent Travel Advisor. I do this because I love to travel with my family, and I want to help others to discover new destinations and experiences. I have been able to find balance with ATHome, and I cannot say enough wonderful things about the staff.
ATHome is invested in their advisors. I have received surveys and questionnaires for input, and based on the feedback, ATHome has made great strides in enhancing products and services for all advisors. I am so excited to be part of a company that thinks outside of the box and truly partners with their advisors.
If you are on the fence, call ATHome, and ask for Elaine, and tell her I sent you.
Mrs. Elaine Osgood has been very instrumental in helping to guide me in my path to becoming a great travel advisor. From the first phone call introducing the company and its benefits she has been hands on with me.
I recently had a hiccup of clients not receiving onboard credit. My clients showed the reservation at check-in and were advised they did not show it in the system. I was called and advised of the situation. I called the agent line and was told nothing could be done. I sent an email to the ATHOME address requesting help with this problem. Not only did Mrs. Elaine email to reassure me as a new agent she also emailed a rep from the cruise line directly to help resolve the issue. My clients received the onboard credit while sailing. They called and were impressed with my(our) ability to make this happen.
Mrs. Elaine and the AThome family saved the day.
We love this story and are so glad Elaine was able to help you and your client. That's where ATHome shines - personalized service for our members. Thank you for being an ATHome member, Lavonia, and here's to a successful and very Happy New Year for you and your business!
AtHine is a good host company to start with. They do provide training. It is self paced and all do-it-yourself online. The people are friendly. The annual fee with commission split is a bit higher than average. The only complaint is that they do not actually pay the commissions. There is a lot of push back on “this needs to be researched”. “not sure we received payment, I will check” etc. I was content until I had to constantly battle to get paid and missed on a lot of commissions
We are disheartened to read that you experienced so much trouble with your commissions. We pride ourselves on our customer service and payment process and work diligently to expedite commission payment as quickly as we can, with the goal of a weekly payment schedule. Despite our efforts to encourage our advisors to book our many preferred partner options, there are definitely instances when advisors book non-preferred suppliers who require us to chase and plead for commission payments. This time-consuming process and research delays payments to our advisors. Like every host agency, we do not pay the commissions to our advisors until the monies are received by the suppliers. It is important to us that we care for each and every advisor – both new and seasoned within the industry – with the personalized service that embodies who we are as a host agency. We are hopeful you will email us your detailed information (please send to our CEO @ elaine.osgood@atlastravel.com) so that we may better understand this situation and resolve this for you.
My husband Nicholas & I have been selling travel for at least 20 yrs. We where with What A Trip Vacations for at least 15 years. Then we where sold to AT Home / Atlas Travel. We are very happy with At Home / Atlas Travel. The best thing they did was to keep Sue Russo, Theresa Lamoureux & Lynn Sierra. They are the life line to the AT Home Travel Advisors. If we need anything we can contact either one of them. They are on top of everything.
Thank you for your kind review, Norma, as well as your loyalty! We are so happy you enjoy being an ATHome member. We agree our team is super!
I love to travel and to help others plan their travel, so I thought it would be a perfect fit to become a travel advisor. After much research, I decided on What a Trip as a host agency which was later purchased by ATHome, Atlas Travel. I love the networking and collaboration among the advisors and the support provided by the staff.
The ATHome Travel Advisors Facebook group is really a great way to get current travel information and to ask questions. The group is especially invaluable to new advisors.
Hi Hettie...We are so thankful for your kind review. We are so glad you love working with us, but we bet it's not half as much as we love having you as a member! ;-)
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