3 Ways to Make Technology Work for your Travel Business

May 15, 2024

Technology is your ultimate ally in the quest for travel greatness. How, you ask? Companies are getting ahead of the curve in customer service, data analytics and even customized travel plans. Technology is the secret ingredient behind their success. Whether you're an independent travel advisor or a large agency, here are the three savvy ways you can make technology work wonders for your travel company.

1. Unlock Booking Efficiency with ADX

Finding the right tools can make all the difference. Enter Travel Edge’s ADX platform. Designed with the needs of travel professionals in mind, ADX offers a seamless search, quote and booking experience that simplifies the process for both agents and clients.

With intuitive features, ADX gives agents the tools to effortlessly navigate through an array of travel options, from flights and accommodations to tours and activities. Its user-friendly interface and search capabilities ensure quick access to relevant information, enabling agents to tailor experiences that perfectly meet client’s needs.

2. Embrace the Magic of AI

Gone are the days of long wait times on customer service lines. Enter AI-powered chatbots, the superheroes of customer support in the digital realm. These virtual assistants are available 24/7 to answer queries, provide personalized recommendations, and even assist with bookings.

AI writing tools can also be used to quickly customize trip descriptions or create templates for day-to-day communications. Imagine your clients receiving pre-trip reminders and marketing emails that were generated days in advance, using an AI writing software. 

3. Effortless Marketing at Your Fingertips

Use a variety of tools and platforms available to streamline your marketing efforts and maximize customer outreach. Build strong client relationships and track interactions with Travel Edge’s personalized marketing program. From email and social assets, to print publication magazines, leveraging these resources can make marketing a breeze. 

Travel Edge supports our advisors every step of the way. Get in touch today.