What do you like most about TravelWits?
The ease of searching and booking our hotel partners all on one user friendly platform.
What are some areas of TravelWits's product that could be improved?
Nothing off the top of my head. From what I've seen in the market, they do the best at making the underlying GDS advisor friendly.
What problems does TravelWits solve for you?
It brings travel technology up-to-date with what a modern travel advisor needs to grow a thriving business.
What do you like most about TravelWits?
TravelWits is a game-changer for travel advisors, offering a comprehensive platform that simplifies the process of searching, quoting, and booking across various travel products. The software’s intuitive design allows new users to quickly navigate and master its features, significantly reducing the learning curve compared to traditional GDS systems. This means advisors can spend less time on technical tasks and more time focusing on their clients.
Beyond the platform itself, the TravelWits team exemplifies outstanding customer service. They are highly responsive, attentive to feedback, and consistently deliver on their promises, making it clear that they genuinely care about their partners' success. Working with them has been a pleasure, and we are confident that TravelWits will continue to be an invaluable asset to our business.
What are some areas of TravelWits's product that could be improved?
While TravelWits offers a powerful and intuitive platform, there are some areas where enhancements could further elevate its value. Improving two-way data sharing with our CRM system would streamline operations and enhance client management, making it easier to maintain seamless communication and record-keeping. Additionally, integrating more third-party preferred suppliers into the booking platform would expand options and flexibility, allowing advisors to better serve diverse client needs. Lastly, providing deeper insights and analytics into the custom private booking platforms we have set up for select VIP clients would help us fine-tune offerings and deliver more personalized experiences. Addressing these areas would make an already excellent tool even more robust and versatile.
What problems does TravelWits solve for you?
The TravelWits platform is an invaluable asset for training and onboarding, allowing us to bring new booking advisors up to speed quickly. Its intuitive design means less time spent on training and more time focused on delivering exceptional service. Additionally, the platform’s capability to create private booking environments for our largest leisure clients ensures a tailored, streamlined experience, enhancing client satisfaction and loyalty.
What do you like most about TravelWits?
The ease of searching and booking our hotel partners all on one user friendly platform.
What are some areas of TravelWits's product that could be improved?
Nothing off the top of my head. From what I've seen in the market, they do the best at making the underlying GDS advisor friendly.
What problems does TravelWits solve for you?
It brings travel technology up-to-date with what a modern travel advisor needs to grow a thriving business.
What do you like most about TravelWits?
TravelWits arms advisors with the ability to search, quote and book everything they need. It's intuitive platform can be learned and mastered in a fraction of the time it would take someone on a traditional GDS. The TravelWits team is incredibly responsive and has always fulfilled their promises. We appreciate them and very much enjoy working with them!
What are some areas of TravelWits's product that could be improved?
End-to-end management of NDC bookings (which every booking platform is still struggling with).
What problems does TravelWits solve for you?
TravelWits dramatically reduces training/ramp-up time for new advisors and advisor support professionals.